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At a Glance
Market Segments
Small-Business (90.2% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$99.00 10 Mail Accounts Per Month
$25.00 1 User Per Month
Mailshake
Star Rating
(347)4.7 out of 5
Market Segments
Small-Business (90.2% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 10 Mail Accounts Per Month
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(25,303)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in CRM integration, scoring 8.8, which allows for seamless data management across platforms. In contrast, Mailshake, with a score of 8.2, offers decent integration but lacks the depth that Salesforce provides, particularly for larger organizations.
- Reviewers mention that Mailshake shines in ease of use, scoring 9.1 compared to Salesforce's 8.1. Users appreciate Mailshake's intuitive interface and straightforward setup process, making it particularly appealing for small businesses looking for quick deployment.
- G2 users highlight the quality of support as a significant advantage for Mailshake, which scored 9.4. Reviewers frequently mention responsive customer service and helpful resources, while Salesforce's support, scoring 8.1, is noted to be slower and less personalized.
- Users on G2 report that Salesforce Sales Cloud offers robust task management features, scoring 8.7, which is beneficial for teams needing detailed tracking and reporting. Mailshake, while effective, scored lower at 8.3, indicating it may not meet the needs of users requiring extensive task oversight.
- Reviewers mention that Mailshake's email tracking and automation features are highly rated at 9.2, with users praising its ability to streamline outreach efforts. Salesforce, with a score of 8.5, provides solid email capabilities but lacks the specialized focus that Mailshake offers for email campaigns.
- Users say that while both platforms provide good workflow management, Salesforce's score of 8.7 indicates a more comprehensive approach, particularly for larger teams needing complex workflows. Mailshake's score of 8.5 suggests it is effective but may not cater to the intricate needs of larger organizations.
Pricing
Entry-Level Pricing
Mailshake
Sales Engagement
$99.00
10 Mail Accounts Per Month
- 10 Email Addresses
- 5 Phone Numbers
- Power Phone Dialer
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Mailshake
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.1
245
8.8
13,794
Ease of Use
9.1
254
8.2
17,774
Ease of Setup
9.1
151
7.8
8,739
Ease of Admin
9.4
98
7.9
4,443
Quality of Support
9.4
225
8.1
12,032
Has the product been a good partner in doing business?
9.5
91
8.4
4,406
Product Direction (% positive)
9.0
240
8.2
13,468
Features by Category
Sales Force Automation
Not enough data
8.8
9453
|
Verified
Not enough data
8.3
6391
|
Verified
Not enough data
8.7
9174
|
Verified
Not enough data
8.3
9431
|
Verified
Not enough data
8.0
7313
|
Verified
Not enough data
8.2
7604
|
Verified
Not enough data
8.0
6752
|
Verified
Not enough data
8.1
6652
|
Verified
Not enough data
8.3
7403
|
Verified
Marketing Automation
Not enough data
8.0
6664
|
Verified
Not enough data
8.1
6986
|
Verified
Not enough data
8.5
8013
|
Verified
Not enough data
7.9
5424
Customer Support
Not enough data
8.3
6809
|
Verified
Not enough data
8.1
6382
|
Verified
Not enough data
8.2
6779
|
Verified
Not enough data
8.0
5495
|
Verified
Not enough data
8.2
5985
|
Verified
Reporting & Analytics
Not enough data
8.5
8931
|
Verified
Not enough data
8.5
9118
|
Verified
Not enough data
8.2
7426
|
Verified
Mobile & Social
Not enough data
7.9
5614
|
Verified
Not enough data
7.8
5246
|
Verified
Not enough data
7.7
6094
|
Verified
Platform
Not enough data
8.5
3586
|
Verified
Not enough data
8.5
3593
|
Verified
Not enough data
8.6
3619
|
Verified
Not enough data
8.4
2896
|
Verified
Not enough data
8.5
3169
|
Verified
Not enough data
8.1
3190
|
Verified
Not enough data
8.7
3593
|
Verified
Not enough data
8.1
3024
Integration
Not enough data
8.5
2601
|
Verified
Not enough data
8.5
3053
|
Verified
Not enough data
8.5
2891
|
Verified
Generative AI
Not enough data
7.6
882
Agentic AI - CRM
Not enough data
7.9
244
Not enough data
7.9
244
Not enough data
8.2
241
Not enough data
8.0
238
Not enough data
8.0
236
Not enough data
8.1
238
Not enough data
8.2
240
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
7.7
10
Not enough data
7.8
10
Not enough data
6.5
9
Not enough data
6.7
8
Not enough data
Data Accuracy
7.4
9
Not enough data
7.0
10
Not enough data
7.1
7
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.6
14
Not enough data
9.0
14
Not enough data
9.0
16
Not enough data
8.7
15
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
Features
7.7
10
Not enough data
6.3
9
Not enough data
8.2
10
Not enough data
6.7
10
Not enough data
7.2
10
Not enough data
6.3
10
Not enough data
6.1
9
Not enough data
7.8
9
Not enough data
8.5
8
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
271
Not enough data
8.8
293
Not enough data
8.8
315
Not enough data
8.6
289
Organization
Not enough data
8.9
350
Not enough data
8.8
341
Not enough data
8.8
335
Performance Analysis
Not enough data
8.4
283
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
298
Generative AI
Not enough data
8.5
123
Not enough data
8.4
123
Agentic AI - AI Sales Assistant
Not enough data
9.1
26
Not enough data
9.0
26
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.2
25
Not enough data
9.1
25
Not enough data
9.1
25
Integrated Workflows
8.3
133
|
Verified
8.7
519
9.2
165
|
Verified
8.5
511
7.5
92
8.1
467
7.9
121
8.1
462
8.1
122
|
Verified
8.9
521
8.0
112
8.4
470
8.1
109
8.6
483
Repeatability and Reportability
8.3
123
8.4
484
8.6
132
|
Verified
8.7
502
8.7
106
8.7
498
Feature Not Available
8.4
484
7.3
101
7.8
418
AI and Automation
8.1
124
8.5
463
8.1
118
8.4
470
8.4
132
8.3
429
7.7
106
8.0
433
7.5
107
7.8
415
Generative AI
7.3
54
7.4
269
Agentic AI - Sales Engagement
7.1
21
8.3
89
7.4
21
8.5
90
7.4
21
8.6
87
7.0
21
8.4
89
7.0
21
8.3
89
6.9
20
8.3
89
6.7
21
8.5
88
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.5
74
Not enough data
8.6
74
Not enough data
8.6
75
Incentives
Not enough data
8.2
439
Not enough data
8.4
502
Not enough data
8.0
437
Not enough data
8.6
514
Personalization
Not enough data
8.6
483
Not enough data
8.8
560
Not enough data
8.9
592
Not enough data
8.6
537
Administrative
Not enough data
8.7
565
Not enough data
8.5
528
Not enough data
8.4
509
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Data Sourcing
Not enough data
8.5
966
Not enough data
8.7
997
Not enough data
8.3
901
Not enough data
8.7
1028
Not enough data
8.6
961
Predictive Analytics
Not enough data
8.4
943
Not enough data
8.6
956
Not enough data
8.1
854
Not enough data
8.3
894
Sales Management
Not enough data
8.7
983
Not enough data
8.1
857
Not enough data
8.6
978
Not enough data
8.8
1046
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
Mailshake and Salesforce Sales Cloud are categorized as Sales Engagement
Unique Categories
Mailshake is categorized as Sales Intelligence
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Mailshake
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
28.5%
Computer Software
10.4%
Information Technology and Services
9.5%
Financial Services
3.3%
Internet
2.4%
Other
46.0%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
How much does Mailshake cost?
3 Comments
Official Response from Mailshake
Check out our current pricing on our pricing page: https://mailshake.com/pricing/
To find out which plan might be the best fit for you and your team, book...Read more
What is Lemlist?
2 Comments
Official Response from Mailshake
While Mailshake and Lemlist have some similar functionality, we can only speak for our successful customers here at Mailshake who love our simple-to-use...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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