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Compare Lyssna and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (37.3% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
Contact Us
Lyssna
Star Rating
(158)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,316)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher overall score compared to Lyssna. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design surveys that adhere to scientifically sound research methods. In contrast, while Lyssna offers flexible formats for different research needs, it lacks the same depth in template variety.
- Users say that SurveyMonkey's implementation process is notably smooth, with many highlighting the ease of setup and the effectiveness of its AI enhancements. This contrasts with Lyssna, which, although praised for its quick feedback capabilities, does not match the same level of comprehensive support during the initial setup.
- Reviewers mention that while both platforms are well-regarded for their ease of use, SurveyMonkey edges out with a slightly higher score in this area. Users have noted that the predefined templates and intuitive design significantly enhance their experience, making survey creation less daunting.
- According to recent user feedback, Lyssna shines in providing excellent customer support, which users find invaluable for conducting both moderated and unmoderated user research. However, SurveyMonkey's overall support quality is still strong, with users appreciating its responsiveness, though it doesn't quite reach the same level of praise as Lyssna.
- G2 reviewers highlight that SurveyMonkey's reporting and analytics capabilities are robust, allowing users to derive meaningful insights from their data. While Lyssna offers solid tools for gathering feedback, it falls short in the depth of analytics, which can be a critical factor for users looking to make data-driven decisions.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Lyssna
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.5
144
9.0
20,498
Ease of Use
9.2
146
9.2
20,610
Ease of Setup
9.2
103
9.0
7,947
Ease of Admin
8.9
52
8.9
7,598
Quality of Support
9.1
97
8.6
14,538
Has the product been a good partner in doing business?
9.0
40
8.8
6,647
Product Direction (% positive)
9.3
146
7.7
20,060
Features by Category
User Response Methods
8.8
126
Not enough data
6.8
79
Not enough data
7.1
80
Not enough data
Feature Not Available
Not enough data
8.1
105
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
113
Not enough data
Insights
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Not enough data
Generative AI
7.1
33
Not enough data
Functionality
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
33
Not enough data
Platform Basics
7.4
11
Not enough data
8.3
12
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
8.3
52
9.0
1403
9.0
54
8.9
1407
8.0
47
8.6
1332
8.2
46
8.8
1373
Survey Customization
7.8
48
8.5
1152
6.7
46
8.2
1186
7.5
46
8.1
1075
6.5
41
8.1
901
Survey Insights
7.9
45
8.6
1330
5.9
39
8.0
932
8.2
46
8.5
1246
8.3
44
8.4
1133
Agentic AI - Survey
7.1
11
7.6
148
7.6
11
7.7
147
8.2
11
8.0
151
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
Process Management
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
System Management
8.3
5
Not enough data
8.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna and SurveyMonkey are categorized as Survey
Unique Categories
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Crowd Testing Tools, and Consumer Insights Platforms
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Design
11.1%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.7%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Lyssna has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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