Ease of access to data on calls, e.g. who dialed in at what time from what number, how long they stayed on the call, start and end time of call, etc. Ability to control the call from the computer
People struggle to dial in from a meeting room; screenshare prevents use of video streaming platforms
I like the fact that I can access the tool from everywhere - on my desktop and on my phone. It allows my to have multiple workspaces, so I can connect to my own organization as well as to the organizations of my customers. I think it is a good tool for all...
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Ease of access to data on calls, e.g. who dialed in at what time from what number, how long they stayed on the call, start and end time of call, etc. Ability to control the call from the computer
I like the fact that I can access the tool from everywhere - on my desktop and on my phone. It allows my to have multiple workspaces, so I can connect to my own organization as well as to the organizations of my customers. I think it is a good tool for all...
People struggle to dial in from a meeting room; screenshare prevents use of video streaming platforms
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...