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Compare Loop Communications and Vonage Business Communications 
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At a Glance
Market Segments
Small-Business (67.3% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
$70 month per company
No pricing available
Loop Communications
Star Rating
(110)4.8 out of 5
Market Segments
Small-Business (67.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$70 month per company
Browse all 2 pricing plansVonage Business Communications
Star Rating
(494)4.3 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Vonage Business CommunicationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vonage Business Communications excels in overall user satisfaction, boasting a higher G2 Score compared to Loop Communications. Users appreciate the platform's easy setup for calling and messaging and its integration capabilities with other tools, which enhances their daily operations.
- Users say that Loop Communications stands out for its exceptional customer support, with many praising the responsiveness of their representatives. One user highlighted that customer service is one of the best they've experienced in decades, which can be crucial for businesses needing reliable assistance.
- Reviewers mention that while Vonage offers a solid feature set, some users have noted limitations, particularly with its texting features. This feedback suggests that businesses looking for comprehensive communication options might find this aspect lacking.
- According to verified reviews, Loop Communications has a strong reputation for reliability, with users noting that their phones are never down, a significant improvement over previous providers. This reliability can be a game-changer for businesses that rely heavily on consistent communication.
- G2 reviewers highlight that Vonage Business Communications has a more extensive user base, reflected in its higher total number of reviews. This suggests a broader range of experiences, which can provide potential buyers with more insights into the platform's performance.
- Users report that both platforms offer good call quality, but Vonage has received slightly lower ratings in this area compared to Loop. However, Vonage users appreciate the high call quality and timely updates on missed calls, indicating a focus on user experience in their communication processes.
Pricing
Entry-Level Pricing
Loop Communications
Hosted Phone System
$70
month per company
All features, support, and changes included.
Vonage Business Communications
No pricing availableFree Trial
Loop Communications
No trial information availableVonage Business Communications
No trial information availableRatings
Meets Requirements
9.7
92
9.0
398
Ease of Use
9.6
92
9.0
402
Ease of Setup
9.5
45
8.7
223
Ease of Admin
9.5
45
8.8
187
Quality of Support
9.8
94
8.7
386
Has the product been a good partner in doing business?
9.8
46
8.9
187
Product Direction (% positive)
9.2
93
8.4
393
Features by Category
Basic Communication - Cloud PBX
Not enough data
9.3
10
Not enough data
8.8
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
9.3
10
Advanced Features - Cloud PBX
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
9.0
10
Platform Basics - VoIP Providers
Not enough data
8.9
14
Not enough data
8.9
14
Not enough data
9.0
14
Not enough data
8.6
14
Not enough data
8.1
14
Not enough data
8.0
14
Basic Communication
9.4
83
|
Verified
9.3
302
|
Verified
Feature Not Available
8.3
154
|
Verified
Feature Not Available
8.9
216
|
Verified
Feature Not Available
8.5
141
|
Verified
9.1
55
|
Verified
9.1
221
|
Verified
9.6
80
|
Verified
9.3
259
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
10
Not enough data
8.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Access
8.3
31
8.8
175
8.5
28
8.8
185
|
Verified
Feature Not Available
8.9
207
|
Verified
Advanced Features
9.0
66
|
Verified
8.6
222
|
Verified
9.2
62
|
Verified
8.9
237
9.3
64
|
Verified
9.3
264
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
30
Not enough data
8.9
32
|
Verified
Not enough data
9.0
23
|
Verified
Features
Not enough data
9.2
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.6
23
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Loop Communications and Vonage Business Communications are categorized as VoIP Providers
Unique Categories
Loop Communications has no unique categories
Vonage Business Communications is categorized as UCaaS Platforms and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Loop Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Business Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
12.5%
Medical Practice
9.6%
Hospital & Health Care
7.7%
Non-Profit Organization Management
4.8%
Information Technology and Services
4.8%
Other
60.6%
Staffing and Recruiting
11.4%
Information Technology and Services
7.5%
Insurance
6.9%
Financial Services
4.5%
Real Estate
4.3%
Other
65.4%
Discussions
Is unlimited calling included in my monthly fee?
1 Comment
Official Response from Loop Communications
Yes, within the United States.Read more
How do I set up my VoIP network?
1 Comment
Official Response from Loop Communications
We handle set up and walk you through the entire process.Read more
Can I keep my current number?
1 Comment
Official Response from Loop Communications
Yes. In all but the rarest cases, we can have your existing number ported over.Read more
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