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Compare Lookback and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Mid-Market (63.2% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Lookback
Star Rating
(21)4.3 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LookbackSurveyMonkey
Star Rating
(23,322)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansLookback vs SurveyMonkey
When assessing the two solutions, reviewers found SurveyMonkey easier to use. However, Lookback is easier to set up and administer. Reviewers also preferred doing business with Lookback overall.
- Reviewers felt that SurveyMonkey meets the needs of their business better than Lookback.
- When comparing quality of ongoing product support, reviewers felt that SurveyMonkey is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lookback over SurveyMonkey.
Pricing
Entry-Level Pricing
Lookback
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Lookback
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.7
15
9.0
20,503
Ease of Use
9.0
15
9.2
20,615
Ease of Setup
10.0
7
9.0
7,952
Ease of Admin
10.0
7
8.9
7,600
Quality of Support
8.2
10
8.6
14,541
Has the product been a good partner in doing business?
9.0
7
8.8
6,649
Product Direction (% positive)
10.0
16
7.7
20,065
Features by Category
User Response Methods
Not enough data
Not enough data
8.7
10
|
Verified
Not enough data
9.4
9
|
Verified
Not enough data
Not enough data
Not enough data
9.7
6
|
Verified
Not enough data
Participant Selection
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
9.4
8
|
Verified
Not enough data
6.7
5
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
146
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
148
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1405
Not enough data
8.9
1406
Not enough data
8.6
1331
Not enough data
8.8
1373
Survey Customization
Not enough data
8.5
1151
Not enough data
8.2
1186
Not enough data
8.1
1074
Not enough data
8.1
901
Survey Insights
Not enough data
8.6
1332
Not enough data
8.0
930
Not enough data
8.5
1244
Not enough data
8.4
1132
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
146
Not enough data
8.0
150
Customization
Not enough data
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
225
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Categories
Categories
Shared Categories
Lookback and SurveyMonkey share no categories
Reviews
Reviewers' Company Size
Lookback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
26.3%
Computer Software
21.1%
Writing and Editing
5.3%
Telecommunications
5.3%
Retail
5.3%
Other
36.8%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Lookback has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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