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Compare LogicMonitor and Paessler PRTG

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At a Glance
LogicMonitor
LogicMonitor
Star Rating
(602)4.5 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Information
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitor
Paessler PRTG
Paessler PRTG
Star Rating
(91)4.6 out of 5
Market Segments
Mid-Market (58.9% of reviews)
Information
Entry-Level Pricing
$1,750 About 50 devices /perpetual license
Browse all 6 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Paessler PRTG excels in "Multi-Site Monitoring" with a score of 9.0, allowing for comprehensive oversight across various locations, while LogicMonitor, although strong, scores slightly lower at 8.8 in this area.
  • Reviewers mention that LogicMonitor shines in "Alerting" with a score of 9.0, providing robust multi-channel alerting capabilities, whereas Paessler PRTG also performs well but scores 8.8, indicating a slight edge for LogicMonitor in this critical functionality.
  • G2 users highlight that Paessler PRTG's "Data Visualization" features are particularly strong, scoring 9.2, which enhances user experience through intuitive dashboards, while LogicMonitor's score of 8.6 suggests room for improvement in this area.
  • Users on G2 report that LogicMonitor's "Real-Time Monitoring" capabilities are impressive, scoring 9.3, which is crucial for immediate insights, compared to Paessler PRTG's score of 9.2, showing both products are competitive but LogicMonitor has a slight advantage.
  • Reviewers mention that Paessler PRTG's "Quality of Support" is rated at 8.3, which is lower than LogicMonitor's 9.0, indicating that users may find LogicMonitor's customer service more responsive and helpful.
  • Users say that LogicMonitor's "Proactive Identification" feature, scoring 8.4, is a standout for preventing issues before they escalate, while Paessler PRTG's score of 8.3 suggests it may not be as effective in this proactive approach.
Featured Products
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
Learn more about LogicMonitor
Paessler PRTG
PRTG 500
$1,750
About 50 devices /perpetual license
Browse all 6 pricing plans
Free Trial
LogicMonitor
Free Trial is available
Paessler PRTG
Free Trial is available
Ratings
Meets Requirements
9.0
455
9.1
78
Ease of Use
8.6
460
8.6
78
Ease of Setup
8.6
355
8.5
60
Ease of Admin
8.5
344
8.5
59
Quality of Support
9.0
450
8.3
67
Has the product been a good partner in doing business?
9.1
335
8.7
54
Product Direction (% positive)
9.2
429
8.9
72
Features by Category
8.6
1,110
Not enough data
Functionality
8.4
182
Not enough data
9.0
195
Not enough data
9.0
191
Not enough data
8.0
188
Not enough data
8.9
183
Not enough data
8.2
171
Not enough data
Not enough data
9.3
73
Functionality
Not enough data
9.9
12
Not enough data
9.5
13
Not enough data
9.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.2
12
8.6
1,318
8.9
186
Functionality
8.9
226
9.3
28
9.0
234
8.8
28
7.7
208
8.5
26
8.8
217
9.0
26
Management
8.5
213
9.2
26
8.6
220
9.2
27
Feature Not Available
8.5
25
Cloud Infrastructure MonitoringHide 10 FeaturesShow 10 Features
8.2
1,665
8.9
76
Monitoring
8.6
183
9.4
9
8.2
170
8.6
7
8.0
154
9.2
6
8.6
182
9.2
8
Administration
8.3
169
9.1
9
8.3
152
9.2
6
8.0
146
8.1
7
Analysis
8.1
178
8.9
9
8.5
190
8.9
9
7.8
141
8.6
6
8.4
255
Not enough data
Functionality
7.7
24
Not enough data
7.6
24
Not enough data
8.7
27
Not enough data
Issue Resolution
8.2
28
Not enough data
8.3
29
Not enough data
8.3
30
Not enough data
Management
8.8
32
Not enough data
9.1
30
Not enough data
8.5
31
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
9.0
132
Visibility
Not enough data
9.5
20
Not enough data
9.2
20
Not enough data
9.2
20
Monitoring and Management
Not enough data
9.3
18
Not enough data
8.6
17
Not enough data
8.3
17
Not enough data
9.2
20
8.4
421
Not enough data
Visibility
8.4
73
Not enough data
9.0
73
Not enough data
8.3
73
Not enough data
Monitoring and Management
7.7
65
Not enough data
8.3
68
Not enough data
8.8
69
Not enough data
Not enough data
8.8
206
Visibility
Not enough data
9.3
23
Not enough data
9.1
23
Not enough data
9.1
23
Monitoring and Management
Not enough data
8.8
21
Not enough data
8.8
18
Not enough data
8.8
20
Not enough data
9.3
23
Not enough data
8.6
16
Not enough data
8.7
15
Cloud environment support
Not enough data
7.9
11
Not enough data
8.5
13
Enterprise MonitoringHide 8 FeaturesShow 8 Features
8.6
1,280
8.8
104
Functionality
9.2
162
9.6
13
8.7
165
8.5
13
8.7
161
9.2
14
7.3
115
7.5
10
Management
8.6
170
9.0
14
8.5
172
9.3
14
8.5
162
8.6
12
8.9
173
9.0
14
8.3
484
Not enough data
Data Preparation
8.5
41
Not enough data
8.1
37
Not enough data
8.0
40
Not enough data
8.1
37
Not enough data
Analysis
8.3
42
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.3
41
Not enough data
8.8
43
Not enough data
8.2
37
Not enough data
Visualization
8.2
42
Not enough data
8.4
42
Not enough data
Application Performance Monitoring (APM)Hide 14 FeaturesShow 14 Features
8.5
469
8.7
100
Monitoring
8.7
35
8.9
6
8.6
36
8.9
6
8.9
35
9.2
6
7.9
29
6.4
6
9.0
36
9.5
7
Response
8.7
34
9.8
7
8.8
36
8.1
7
8.1
30
8.6
6
Performance
8.6
36
9.6
8
8.4
35
9.0
8
Functionality
8.3
31
8.5
8
8.3
29
9.0
8
8.1
33
8.3
8
8.5
34
8.1
9
8.7
452
Not enough data
Alerts management
8.9
28
Not enough data
8.7
28
Not enough data
8.9
29
Not enough data
Monitoring
8.8
29
Not enough data
8.7
29
Not enough data
8.9
28
Not enough data
8.4
28
Not enough data
Automation
8.3
27
Not enough data
8.3
27
Not enough data
Analysis
8.8
29
Not enough data
8.5
28
Not enough data
8.9
29
Not enough data
9.0
28
Not enough data
Issue Resolution
8.8
28
Not enough data
8.6
28
Not enough data
8.4
29
Not enough data
ServiceNow Store AppsHide 2 FeaturesShow 2 Features
8.9
41
Not enough data
ServiceNow Apps
8.8
20
Not enough data
8.9
21
Not enough data
Categories
Categories
Shared Categories
Reviews
Reviewers' Company Size
LogicMonitor
LogicMonitor
Small-Business(50 or fewer emp.)
18.9%
Mid-Market(51-1000 emp.)
50.3%
Enterprise(> 1000 emp.)
30.8%
Paessler PRTG
Paessler PRTG
Small-Business(50 or fewer emp.)
18.9%
Mid-Market(51-1000 emp.)
58.9%
Enterprise(> 1000 emp.)
22.2%
Reviewers' Industry
LogicMonitor
LogicMonitor
Information Technology and Services
33.9%
Computer Software
6.2%
Computer & Network Security
4.6%
Financial Services
4.4%
Telecommunications
3.5%
Other
47.3%
Paessler PRTG
Paessler PRTG
Information Technology and Services
21.1%
Telecommunications
6.7%
Computer & Network Security
6.7%
Government Administration
4.4%
Construction
4.4%
Other
56.7%
Most Helpful Reviews
LogicMonitor
LogicMonitor
Most Helpful Favorable Review
Peter M.
PM
Peter M.
Verified User in Computer Networking

This is an agentless system. You just need to install a collector in the network to start monitor everything. If your device or software is not monitored by defautl you can write your own, check the community for exchanging datasources or ask Logic Monitor...

Most Helpful Critical Review
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services

There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...

Paessler PRTG
Paessler PRTG
Most Helpful Favorable Review
Kevin M.
KM
Kevin M.
Verified User in Entertainment

Very easy to setup, you can have this setup and running in less then 10 minutes. Runs on Windows and is all wizard driven. Powerful built in pre-set monitoring probes make monitoring the network, windows and linux easy. It has easy to manage alert...

Most Helpful Critical Review
Jeff S.
JS
Jeff S.
Verified User in Health, Wellness and Fitness

The price. Your organization needs some deep pockets to maintain ongoing support. To get any sort of meaningful information PRTG falls into the trap of a lot of other systems, you have to spend hundreds of man hours customizing the system to your own needs.

Alternatives
LogicMonitor
LogicMonitor Alternatives
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Site24x7
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Paessler PRTG
Paessler PRTG Alternatives
checkmk
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Discussions
LogicMonitor
LogicMonitor Discussions
What is LogicMonitor Software?
1 comment
David B.
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more. David BondRead more
How does LogicMonitor collect data?
1 comment
David B.
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 comment
David B.
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
Paessler PRTG
Paessler PRTG Discussions
Paessler FAQ
1 comment
GR
The link provided is a URL to the FAQ (Frequently Asked Questions) section of the Paessler website, which is a company known for its network monitoring...Read more
Monty the Mongoose crying
Paessler PRTG has no more discussions with answers