Compare Lob and Sendoso 
At a Glance
Market Segments
Small-Business (63.2% of reviews)
Mid-Market (63.8% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Lob
Star Rating
(197)4.4 out of 5
Market Segments
Small-Business (63.2% of reviews)
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansSendoso
Star Rating
(1,170)4.5 out of 5
Market Segments
Mid-Market (63.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SendosoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lob excels in Direct Mail Design with a score of 8.4, providing a user-friendly interface that allows for easy customization of mail pieces, while Sendoso matches this score but lacks some advanced design features that Lob offers.
- Reviewers mention that Lob's CRM & Marketing Automation Integration is rated at 8.7, which is slightly higher than Sendoso's 8.6, indicating that Lob may offer a more seamless experience for users looking to integrate their existing systems.
- G2 users highlight that Lob's Delivery Speed is rated at 8.3, which is marginally better than Sendoso's 8.2, suggesting that Lob may provide a more efficient service for time-sensitive campaigns.
- Users on G2 report that Sendoso shines in Quality of Support with a score of 9.0, compared to Lob's 8.7, indicating that Sendoso may offer more responsive and helpful customer service, which is crucial for users needing assistance.
- Reviewers say that Sendoso's Reward Catalog is rated at 8.3, which is a strong feature for companies looking to incentivize their customers, while Lob does not focus on rewards, making Sendoso a better choice for businesses prioritizing customer engagement through incentives.
- Users report that Lob's Address Verification feature scores an 8.0, which is essential for ensuring accurate mail delivery, while Sendoso does not emphasize this feature as much, potentially leading to issues with mail accuracy.
Featured Products
Sponsored
PostGrid Print & Mail
(131)
Print Fulfillment Services
Visit Website
Sponsored
Poplar
(3)
Print Fulfillment Services
Visit Website
Sponsored
Giftsenda
(18)
Print Fulfillment Services
Visit Website
Pricing
Entry-Level Pricing
Lob
DEVELOPER
Free
Per Month
Not ready to purchase yet?
- Test Lob's Print & Mail API with zero commitments
Sendoso
No pricing availableFree Trial
Lob
Free Trial is available
Sendoso
Free Trial is available
Ratings
Meets Requirements
8.9
123
9.0
921
Ease of Use
9.0
124
8.9
933
Ease of Setup
8.9
76
8.6
396
Ease of Admin
9.1
71
8.7
317
Quality of Support
8.7
107
9.0
815
Has the product been a good partner in doing business?
8.6
68
8.9
319
Product Direction (% positive)
7.3
98
8.6
873
Features by Category
Logistics
8.4
52
8.4
149
8.7
37
8.6
163
8.8
36
8.4
129
8.3
62
8.2
190
Testing & Tracking
8.1
43
8.2
99
8.0
58
8.0
155
7.6
28
7.8
90
Management
7.4
9
Not enough data
7.7
14
Not enough data
Functionality
8.0
19
Not enough data
8.8
19
Not enough data
7.9
11
Not enough data
8.9
9
Not enough data
Platform Basics
Not enough data
8.0
149
Not enough data
7.9
132
Not enough data
8.2
157
Not enough data
8.1
146
Reporting
Not enough data
8.5
170
Not enough data
8.0
135
Platform Additional Functionality
Not enough data
8.3
112
Not enough data
8.4
136
Not enough data
8.6
148
Not enough data
8.3
113
Not enough data
8.1
92
Not enough data
8.4
94
Not enough data
8.1
101
Platform Basics
Not enough data
8.8
363
Not enough data
8.5
312
Platform Data
Not enough data
8.0
270
Platform Additional Functionality
Not enough data
8.1
288
Not enough data
8.1
284
Rewards & Incentives
Not enough data
8.3
148
Not enough data
8.2
152
Not enough data
7.8
147
Not enough data
8.1
144
Not enough data
8.5
149
Not enough data
8.2
148
Not enough data
8.6
148
Not enough data
8.3
147
Not enough data
7.9
138
Logistics - Print Fulfillment
6.4
6
Not enough data
6.9
6
Not enough data
Customization - Print Fulfillment
7.2
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lob and Sendoso are categorized as Direct Mail Automation
Unique Categories
Lob is categorized as Print Fulfillment Services and Address Verification
Sendoso is categorized as Account-Based Direct Mail, Promotional Product Management, and Rewards and Incentives
Reviews
Reviewers' Company Size
Lob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendoso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
13.2%
Real Estate
12.1%
Insurance
8.4%
Computer Software
8.4%
Information Technology and Services
4.7%
Other
53.2%
Computer Software
38.9%
Information Technology and Services
19.9%
Marketing and Advertising
8.9%
Computer & Network Security
3.5%
Financial Services
3.0%
Other
25.9%
Most Helpful Reviews
Lob
Most Helpful Favorable Review
Verified User in Food & Beverages
Lob is super easy to use and has been essential in running our business. We don't have to buy envelopes or stamps anymore, which has been beneficial.
Most Helpful Critical Review
Abraham G.
Verified User in Accounting
it’s very affordable but takes too long to deliver, I wish it would be a little more expensive per check (example $100) and deliver 2 days Not much integrations available yet, like Zapier integromat QBO
Sendoso
Most Helpful Favorable Review
Cara R.
Verified User in Computer Software
I have always tried to send prospects and customers thank you notes/gifts for meetings and business, but sometimes I get busy and forget. Sendoso makes it so easy for me to send those thank yous in a timely manner. I love the handwritten touch that comes...
Most Helpful Critical Review
Amrita G.
Verified User in Computer Software
There are 2 things that have not gone well with our team's experience with Sendoso: 1) Estimated shipping fees and actual shipping fees can vary a TON. In one instance we spent over $10k in shipping fees to Europe because the actual cost was more than 3x...
Verified User in Food & Beverages
Lob is super easy to use and has been essential in running our business. We don't have to buy envelopes or stamps anymore, which has been beneficial.
Cara R.
Verified User in Computer Software
I have always tried to send prospects and customers thank you notes/gifts for meetings and business, but sometimes I get busy and forget. Sendoso makes it so easy for me to send those thank yous in a timely manner. I love the handwritten touch that comes...
Abraham G.
Verified User in Accounting
it’s very affordable but takes too long to deliver, I wish it would be a little more expensive per check (example $100) and deliver 2 days Not much integrations available yet, like Zapier integromat QBO
Amrita G.
Verified User in Computer Software
There are 2 things that have not gone well with our team's experience with Sendoso: 1) Estimated shipping fees and actual shipping fees can vary a TON. In one instance we spent over $10k in shipping fees to Europe because the actual cost was more than 3x...
Alternatives
Discussions
What does Lob do?
2 comments
IA
We use lob mailing for mailing address validation and print automation. They also have other products.Read more
Is there a way to print postcards on higher quality cardstock?
2 comments
MP
LOB has an Enterprise tier that does allow for variations to the standard stock quality & sizes, however this would have to be coordinated with them and I...Read more
I need to get tracking information
1 comment
MP
Have you tested your API call outside of Zapier? What tracking info are you missing?Read more
How does the integration with Hubspot work?
3 comments
LM
It's not as extensive as what they have with Salesforce, but the capabilities it does have are reliable and easy to use.Read more
How can I use this to get more engagement from my "upsell-able" customers?
2 comments
JB
Our renewals team will utilize Sendoso to continue to build rapport and craft campaigns tailored to certain 'up-sellable' opportunities. I know my answer is...Read more
Whats the most creative thing you've used sendoso for?
2 comments
JB
We sent out congratulatory boxes to our qualifying sales team for a successful year in outstanding achievement. Read more
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