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Compare Entrust IDV, formerly Onfido and Lightico 
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At a Glance
Market Segments
Mid-Market (63.9% of reviews)
Enterprise (60.6% of reviews)
Entry-Level Pricing
No pricing available
Custom
Entrust IDV, formerly Onfido
Star Rating
(109)4.4 out of 5
Market Segments
Mid-Market (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Entrust IDV, formerly OnfidoLightico
Star Rating
(369)4.8 out of 5
Market Segments
Enterprise (60.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Custom
Learn more about LighticoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lightico excels in its document signing capabilities, achieving a score of 9.6, while Onfido's features in this area are not directly comparable, indicating that Lightico may be the better choice for businesses prioritizing seamless document workflows.
- Reviewers mention that Lightico's ease of use and setup are rated at 9.5 and 9.1 respectively, suggesting a user-friendly experience, whereas Onfido's scores of 8.8 and 8.3 indicate a slightly steeper learning curve for new users.
- G2 users highlight Lightico's robust reporting features, scoring 9.5, which allows for better tracking and analysis of signature workflows, while Onfido's reporting capabilities, although strong, do not match this level of detail.
- Users on G2 emphasize that Lightico's mobile signature functionality, rated at 9.4, is particularly beneficial for businesses needing flexibility, whereas Onfido's mobile capabilities are less emphasized in user reviews.
- Reviewers mention that Lightico's customer support quality is rated at 9.4, indicating a strong partnership experience, while Onfido's support, rated at 8.4, suggests there may be room for improvement in customer service responsiveness.
- Users say that Lightico's enterprise scalability, rated at 9.6, makes it a preferred choice for larger organizations, while Onfido, with a focus on mid-market, may not offer the same level of scalability for larger enterprises.
Pricing
Entry-Level Pricing
Entrust IDV, formerly Onfido
No pricing availableLightico
Volume Based Pricing
Custom
Unlimited eSign 'envelopes' and unlimited agents. Pay for the number of sessions you use and send as many forms, eSignatures, collect documents, ID as you want in a 7 day period. Get a custom quote based on the number of sessions - regardless of documents/eSignatures.
- eSignature
- eForms
- Document Collection
Free Trial
Entrust IDV, formerly Onfido
Free Trial is available
Lightico
Free Trial is available
Ratings
Meets Requirements
8.8
96
9.5
222
Ease of Use
8.8
96
9.5
220
Ease of Setup
8.4
61
9.1
36
Ease of Admin
8.9
60
9.1
34
Quality of Support
8.4
96
9.4
200
Has the product been a good partner in doing business?
8.8
61
9.5
37
Product Direction (% positive)
8.7
91
9.0
196
Features by Category
Signature Process
Not enough data
9.6
150
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.6
150
|
Verified
Not enough data
9.4
148
|
Verified
Not enough data
9.5
130
|
Verified
Not enough data
9.6
87
|
Verified
Not enough data
9.5
106
|
Verified
Not enough data
9.5
118
|
Verified
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
9.5
138
|
Verified
Not enough data
9.5
122
|
Verified
Not enough data
9.6
107
|
Verified
Platform
Not enough data
9.4
26
|
Verified
Not enough data
9.6
25
|
Verified
Not enough data
9.4
22
|
Verified
Not enough data
9.4
31
|
Verified
Not enough data
9.5
18
|
Verified
Detection
Feature Not Available
Not enough data
7.6
28
Not enough data
Feature Not Available
Not enough data
7.8
32
Not enough data
Analysis
8.6
37
Not enough data
8.6
35
Not enough data
7.7
37
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
28
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Feature Not Available
Not enough data
8.9
36
Not enough data
7.9
33
Not enough data
8.5
38
Not enough data
Administration
8.4
33
Not enough data
8.1
35
Not enough data
9.0
39
Not enough data
Functionalities
8.3
27
Not enough data
9.0
28
Not enough data
Feature Not Available
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Generative AI
Feature Not Available
Not enough data
Fraud Detection
8.6
27
Not enough data
8.0
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
23
Not enough data
Compliance
9.0
24
Not enough data
8.6
25
Not enough data
Feature Not Available
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
25
Not enough data
Generative AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
16
Not enough data
Detection
8.5
16
Not enough data
7.8
16
Not enough data
8.5
14
Not enough data
Response
7.4
15
Not enough data
8.6
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Entrust IDV, formerly Onfido and Lightico are categorized as Identity Verification
Unique Categories
Entrust IDV, formerly Onfido is categorized as Age Verification, Biometric Authentication, Fraud Detection, E-commerce Fraud Protection, and Anti-Money Laundering (AML)
Lightico is categorized as Genesys AppFoundry Marketplace, E-Signature, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Entrust IDV, formerly Onfido
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lightico
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
47.2%
Banking
13.0%
Gambling & Casinos
5.6%
Leisure, Travel & Tourism
3.7%
Information Technology and Services
3.7%
Other
26.9%
Telecommunications
52.2%
Financial Services
9.9%
Banking
5.0%
Automotive
5.0%
Insurance
4.7%
Other
23.3%
Alternatives
Discussions
What is Onfido used for?
2 Comments
Official Response from Entrust IDV, formerly Onfido
Onfido makes it easy for people to access services by digitally verifying them using our Real Identity Platform. We help businesses to tailor verification...Read more
Entrust IDV, formerly Onfido has no more discussions with answers
what is the best way to get around the cookies issue?
1 Comment
JL
Jack - Great question. In case of cookie issues, please have the customer 'enable' cookies in their browser. They can to this by entering their default...Read more
Is there any hope to expand to other comapnies with lightico?
1 Comment
JL
Thanks Kane for the question. YES. We currently work with more than 300 large enterprises to simplify their customer interactions. We help them streamline...Read more
How often will Lightico be updated with any fixes?
1 Comment
Official Response from Lightico
Hi Katie,
Thank you for your feedback. On this, there are a few solutions depending on how your account was deployed and I would like to suggest contacting...Read more
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