G2 reviewers report that KnowBe4 PhishER/PhishER Plus excels in user satisfaction, boasting a significantly higher G2 Score compared to Proofpoint Threat Response Auto-Pull. This indicates a stronger overall performance and user experience, making it a preferred choice for many organizations.
Users say that the ease of use of KnowBe4 PhishER/PhishER Plus is a standout feature, with many praising its intuitive interface for triaging and reporting spam emails. In contrast, while Proofpoint offers automation, some users feel it may not be as user-friendly for everyday tasks.
Reviewers mention that KnowBe4's platform simplifies the management of reported phishing emails, turning a potentially overwhelming task into a streamlined process. This is particularly beneficial for IT departments needing to address phishing threats quickly, whereas Proofpoint's automation is noted for its effectiveness but may require more oversight.
According to verified reviews, both products receive similar ratings for their quality of support, but KnowBe4 PhishER/PhishER Plus edges ahead with a higher score. Users appreciate the responsive support from KnowBe4, which enhances their overall experience, while Proofpoint's support is still rated positively but may not be as robust.
Users highlight that Proofpoint Threat Response Auto-Pull provides valuable automation features that work around the clock, which is crucial for global companies. However, KnowBe4's focus on phishing simulations and training is seen as a more proactive approach to security awareness, making it a better fit for organizations prioritizing user education.
G2 reviewers note that the total number of reviews for KnowBe4 PhishER/PhishER Plus significantly outweighs that of Proofpoint, suggesting a more established user base and potentially more reliable insights into its performance. This volume of feedback reinforces the confidence in KnowBe4's capabilities in the market.
The short answer is that PhishER a very powerful set of tools that allows an organization to respond to phishing threats reported by users. It's also nicely...Read more
Is KnowBe4 com legit?
2 Comments
MD
Yes. We have been using them for more than a year & we love it!Read more
What is KnowBe4 Phish?
1 Comment
GC
It is an add-on to your email client that allows you to forward any suspicious email directly to your security team or KnowBe4 for review. Once the review...Read more
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