Compare Klara and OhMD 
At a Glance
Market Segments
Small-Business (76.0% of reviews)
Small-Business (55.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Klara
Star Rating
(101)4.5 out of 5
Market Segments
Small-Business (76.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about KlaraOhMD
Star Rating
(161)4.8 out of 5
Market Segments
Small-Business (55.0% of reviews)
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Klara excels in Patient Case Management with a score of 9.6, highlighting its intuitive interface and seamless tracking of patient interactions, while OhMD, although strong, scores slightly lower at 9.3 in Referrals Management, indicating a potential gap in managing referral processes.
- Reviewers mention that OhMD shines in Quality of Support, achieving a remarkable score of 9.8, with many users praising the responsiveness and helpfulness of the support team, whereas Klara's support quality is rated at 8.9, suggesting room for improvement in customer service.
- G2 users indicate that OhMD offers superior Patient Communications, scoring 9.9, with features that facilitate effective messaging and engagement with patients, while Klara's score of 9.3, although commendable, reflects a less robust communication feature set.
- Users on G2 highlight that Klara's ease of setup is rated at 9.2, making it user-friendly for small businesses, while OhMD outperforms with a score of 9.6, suggesting a more streamlined onboarding process that could benefit new users significantly.
- Reviewers say that both products are HIPAA compliant, but OhMD stands out with a perfect score of 10.0 in HIPAA Compliance, indicating a stronger commitment to regulatory standards compared to Klara's score of 9.6, which may raise concerns for some users.
- Users report that Klara's Patient Portal is rated at 7.9, which some find lacking in features compared to OhMD's impressive score of 9.4, suggesting that OhMD provides a more comprehensive and user-friendly patient portal experience.
Featured Products
Sponsored
DoctorConnect.net
(11)
Patient Scheduling
Visit Website
Sponsored
Eldermark
(3)
Patient Scheduling
Visit Website
Pricing
Entry-Level Pricing
Klara
No pricing availableOhMD
Basic
Free
Great for texting all of your colleagues and patients through the OhMD app.
Visit https://www.ohmd.com/plans for details.
- Requires Mobile App Download for Patients
- Desktop/Mobile Access for Staff
- Unlimited Colleague Chats
Free Trial
Klara
No trial information availableOhMD
Free Trial is available
Ratings
Meets Requirements
9.2
80
9.4
130
Ease of Use
9.2
81
9.5
130
Ease of Setup
9.2
52
9.6
56
Ease of Admin
9.5
31
9.2
51
Quality of Support
8.9
74
9.8
117
Has the product been a good partner in doing business?
8.9
30
9.5
50
Product Direction (% positive)
9.0
78
9.4
122
Features by Category
Information Flow
Not enough data
9.6
51
Not enough data
9.3
44
Not enough data
9.4
43
Patient Experience
Not enough data
9.0
40
Not enough data
9.3
47
Not enough data
9.8
51
Not enough data
9.7
48
Platform
9.4
52
9.8
93
9.4
52
9.8
95
Feature Not Available
Feature Not Available
9.2
51
9.8
90
9.5
52
9.8
94
9.3
49
9.7
89
9.3
49
Feature Not Available
9.2
52
9.7
85
Patient Convenience
9.3
24
Not enough data
9.1
23
Not enough data
9.7
22
Not enough data
9.7
22
Not enough data
9.7
22
Not enough data
Administration
9.4
22
Not enough data
9.3
23
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
Patient-Centered Functions
9.1
60
9.3
57
9.1
59
9.4
57
7.9
16
9.4
54
9.3
54
9.9
80
Feature Not Available
9.0
49
Operations
9.2
67
9.6
69
9.0
62
9.4
52
8.9
63
9.3
61
9.1
61
9.2
58
8.9
53
9.5
58
8.8
49
9.2
60
Feature Not Available
9.1
44
Generative AI
Feature Not Available
Feature Not Available
Technology
9.6
21
9.7
34
9.7
19
9.8
27
9.0
19
9.5
27
Administration
8.9
19
9.7
29
Feature Not Available
9.9
30
Feature Not Available
8.6
7
Compliance
9.6
21
10.0
35
9.7
19
9.9
33
Categories
Categories
Shared Categories
Klara and OhMD are categorized as Patient Engagement, HIPAA Compliant Messaging, and Telemedicine
Unique Categories
Klara is categorized as Patient Intake and Patient Scheduling
OhMD is categorized as Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OhMD
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
45.4%
Hospital & Health Care
34.0%
Health, Wellness and Fitness
6.2%
Mental Health Care
3.1%
Alternative Medicine
3.1%
Other
8.2%
Medical Practice
38.1%
Hospital & Health Care
32.5%
Health, Wellness and Fitness
9.4%
Mental Health Care
5.6%
Individual & Family Services
5.6%
Other
8.8%
Most Helpful Reviews
Klara
Most Helpful Favorable Review
Kemisha L.
Verified User in Hospital & Health Care
I like being able to speak with patients and schedule them easily on the app
Most Helpful Critical Review
Abeni M.
Verified User in Mental Health Care
That the clients had to download the app. My boss often complained about poor customer service dealing with Klara. I think if they had better customer service, we possibly would have stayed.
OhMD
Most Helpful Favorable Review
Gina G.
Verified User in Hospital & Health Care
OhMD is very user-friendly and we love the simplicity. You get what you get. There isn't a bunch of bells and whistles accompanied by constant upselling feautures. It's an easy to use program that gets the job done. The customer service is topnotch. The...
Most Helpful Critical Review
Kemisha L.
Verified User in Hospital & Health Care
I like being able to speak with patients and schedule them easily on the app
Gina G.
Verified User in Hospital & Health Care
OhMD is very user-friendly and we love the simplicity. You get what you get. There isn't a bunch of bells and whistles accompanied by constant upselling feautures. It's an easy to use program that gets the job done. The customer service is topnotch. The...
Abeni M.
Verified User in Mental Health Care
That the clients had to download the app. My boss often complained about poor customer service dealing with Klara. I think if they had better customer service, we possibly would have stayed.
Alternatives
Discussions
What does Klara do?
1 comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
How much does Klara cost?
1 comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What is Klara app?
1 comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
OhMD has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
