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- Kixie PowerCall & SMS
- PhoneBurner
- Kixie PowerCall & SMS-vs-PhoneBurner
Compare Kixie PowerCall & SMS and PhoneBurner 
At a Glance
Market Segments
Small-Business (82.5% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free Trial
Free Trial Per Month
Kixie PowerCall & SMS
Star Rating
(787)4.8 out of 5
Market Segments
Small-Business (82.5% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansPhoneBurner
Star Rating
(251)4.7 out of 5
Market Segments
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PhoneBurner's Call Recording feature is exceptional, with a score of 9.9, allowing for seamless review of calls, while Kixie's Call Recording is rated slightly lower at 9.6, indicating a solid but less praised experience.
- Reviewers mention that PhoneBurner's CRM Integration is highly rated at 9.6, making it easy to sync with various CRM systems, whereas Kixie's integration capabilities, while still strong, receive a score of 9.1, suggesting some limitations in compatibility.
- G2 users highlight PhoneBurner's Lead Qualification feature, scoring 9.8, as a standout for effectively filtering and prioritizing leads, while Kixie's score of 9.0 indicates it may not be as robust in this area.
- Users on G2 report that PhoneBurner's Text Messaging capabilities, particularly Two-Way Text Messaging at 9.4, provide a more interactive experience compared to Kixie's score of 9.1, which suggests a less engaging text communication feature.
- Reviewers mention that PhoneBurner's Call Analytics features, especially Call Analysis at 9.8, are praised for their depth and usability, while Kixie's Call Analysis at 9.2, while still effective, may not offer the same level of insight.
- Users say that PhoneBurner's Ease of Setup is rated at 9.1, making it user-friendly for new adopters, while Kixie's score of 9.2 indicates a slightly better experience, but the difference is minimal and may not significantly impact user choice.
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Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
PhoneBurner
Free Trial
Free Trial
Per Month
Truly free trial, no credit card needed:
- Full-featured free trial
Free Trial
Kixie PowerCall & SMS
Free Trial is available
PhoneBurner
Free Trial is available
Ratings
Meets Requirements
9.3
668
9.4
216
Ease of Use
9.3
681
9.3
217
Ease of Setup
9.1
378
9.1
112
Ease of Admin
9.1
268
9.2
78
Quality of Support
9.6
661
9.6
217
Has the product been a good partner in doing business?
9.2
267
9.5
75
Product Direction (% positive)
9.5
673
9.3
203
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
9.0
68
Not enough data
9.1
74
Not enough data
8.9
69
Not enough data
Organization
9.0
45
Not enough data
9.0
70
Not enough data
9.3
78
Not enough data
Performance Analysis
9.6
73
Not enough data
9.6
79
Not enough data
Sales Analysis
9.4
65
Not enough data
9.3
68
Not enough data
Generative AI
9.2
34
Not enough data
9.6
33
Not enough data
Integrated Workflows
9.3
129
Not enough data
9.1
123
Not enough data
9.6
162
Not enough data
9.1
126
Not enough data
9.6
158
Not enough data
9.0
115
Not enough data
9.2
127
Not enough data
Repeatability and Reportability
9.0
126
Not enough data
9.3
128
Not enough data
9.3
133
Not enough data
9.2
126
Not enough data
8.6
106
Not enough data
AI and Automation
9.0
115
Not enough data
8.9
110
Not enough data
8.9
107
Not enough data
8.9
101
Not enough data
8.6
101
Not enough data
Generative AI
Feature Not Available
Not enough data
Dialing Options
9.2
269
|
Verified
9.3
146
|
Verified
9.4
256
|
Verified
9.3
131
|
Verified
9.2
235
Feature Not Available
Agent Tools
8.9
231
|
Verified
8.8
97
|
Verified
8.7
231
|
Verified
8.3
78
8.8
244
|
Verified
8.9
122
|
Verified
9.6
292
|
Verified
9.3
125
|
Verified
Automation
9.0
234
|
Verified
Feature Not Available
8.9
215
Feature Not Available
8.9
228
|
Verified
8.4
84
|
Verified
8.9
226
9.0
105
9.0
248
|
Verified
8.5
103
|
Verified
Call Analytics
9.9
15
Not enough data
9.4
14
Not enough data
9.8
15
Not enough data
9.8
15
Not enough data
Agent Performance Management
8.8
13
Not enough data
8.0
14
Not enough data
8.9
14
Not enough data
Generative AI
8.6
15
Not enough data
Text Messaging
8.8
75
Not enough data
9.4
86
Not enough data
8.8
72
Not enough data
9.3
77
Not enough data
8.8
62
Not enough data
8.6
69
Not enough data
9.4
86
Not enough data
9.1
77
Not enough data
SMS Platform
9.3
82
Not enough data
9.2
80
Not enough data
8.7
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
73
Not enough data
Channels
9.6
95
Not enough data
8.7
63
Not enough data
8.8
63
Not enough data
9.2
94
Not enough data
8.8
83
Not enough data
Generative AI
8.6
57
Not enough data
Functions
9.3
79
Not enough data
9.1
78
Not enough data
9.4
78
Not enough data
9.0
74
Not enough data
9.4
78
Not enough data
9.0
80
Not enough data
9.1
83
Not enough data
9.1
80
Not enough data
Administrative
9.2
84
Not enough data
9.5
83
Not enough data
9.3
87
Not enough data
9.5
85
Not enough data
9.0
67
Not enough data
Platform
9.2
60
Not enough data
8.9
70
Not enough data
9.3
69
Not enough data
9.5
77
Not enough data
9.3
73
Not enough data
9.4
62
Not enough data
9.5
66
Not enough data
Generative AI
8.7
48
Not enough data
Workforce Management
9.5
79
Not enough data
9.3
71
Not enough data
Administrative
9.5
81
Not enough data
9.5
81
Not enough data
Training
9.6
67
Not enough data
9.2
64
Not enough data
9.1
33
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
60
Not enough data
9.7
58
Not enough data
9.6
55
Not enough data
9.4
62
Not enough data
9.5
64
Not enough data
9.2
64
Not enough data
9.3
57
Not enough data
Generative AI
8.3
26
Not enough data
Basic Communication
9.8
79
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
63
|
Verified
Not enough data
9.6
66
|
Verified
Not enough data
Access
9.6
65
Not enough data
9.7
77
Not enough data
9.7
55
Not enough data
Advanced Features
9.5
61
Not enough data
9.6
57
|
Verified
Not enough data
9.8
76
Not enough data
Calling
9.7
310
9.1
105
9.3
246
8.8
93
9.4
279
9.3
106
9.6
305
9.4
85
Contacts
9.1
275
9.4
118
9.1
257
9.1
109
9.3
262
9.3
109
Insights
9.3
268
9.3
120
9.4
274
9.4
121
9.5
271
9.6
121
8.8
216
9.2
112
9.0
211
9.1
112
Analytics
Not enough data
Feature Not Available
Not enough data
8.8
37
Not enough data
8.8
36
Customizations
Not enough data
9.3
43
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
47
Generative AI
Not enough data
Feature Not Available
Incentives
8.6
56
Not enough data
8.8
62
Not enough data
Feature Not Available
Not enough data
8.9
66
Not enough data
Personalization
9.1
65
Not enough data
9.3
66
Not enough data
9.5
75
Not enough data
9.3
61
Not enough data
Administrative
9.5
74
Not enough data
9.3
57
Not enough data
9.2
56
Not enough data
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and PhoneBurner are categorized as Auto Dialer and Outbound Call Tracking
Unique Categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Performance Management, VoIP, Call Center Infrastructure (CCI), Contact Center, and Conversation Intelligence
PhoneBurner is categorized as Email Tracking and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PhoneBurner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.4%
Marketing and Advertising
11.3%
Real Estate
9.7%
Insurance
8.6%
Computer Software
6.2%
Other
52.7%
Financial Services
15.7%
Insurance
14.1%
Real Estate
10.5%
Marketing and Advertising
7.7%
Information Technology and Services
6.5%
Other
45.6%
Most Helpful Reviews
Kixie PowerCall & SMS
Most Helpful Favorable Review
Raymond James i.
Verified User in Real Estate
Very easy UI, does not require a learning curve, intuitive "click to call" Local presence function (OMGreat) recording of all calls with no drama easy history of calls , by number, or name, or call time, or...
Most Helpful Critical Review
Jason B.
Verified User in Hospitality
The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not...
PhoneBurner
Most Helpful Favorable Review
Steven F.
Verified User in Consulting
How straightforward it is to set up, automate, and go with.
Most Helpful Critical Review
Jim J.
Verified User in Broadcast Media
You have to pay for international calls in earn points they make it difficult to win the points
Raymond James i.
Verified User in Real Estate
Very easy UI, does not require a learning curve, intuitive "click to call" Local presence function (OMGreat) recording of all calls with no drama easy history of calls , by number, or name, or call time, or...
Steven F.
Verified User in Consulting
How straightforward it is to set up, automate, and go with.
Jason B.
Verified User in Hospitality
The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not...
Jim J.
Verified User in Broadcast Media
You have to pay for international calls in earn points they make it difficult to win the points
Discussions
Do you offer a longer cord on the headset?
1 comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
What is a PhoneBurner?
2 comments
RL
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
1 comment
Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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