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Compare Kickserv and ServiceTitan 
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At a Glance
Market Segments
Small-Business (82.4% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
Starting at $60.00 Per Month
No pricing available
Kickserv
Star Rating
(176)4.5 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansServiceTitan
Star Rating
(340)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kickserv excels in ease of setup, with users appreciating its intuitive onboarding process. Many have noted how easy it is to add time and work orders, making it a favorable choice for small businesses looking for a straightforward implementation.
- Users say that ServiceTitan shines in comprehensive support for trade businesses, offering essential functions like scheduling, invoicing, and dispatching. Reviewers highlight the seamless integration of payment processing, which enhances overall operational efficiency.
- According to verified reviews, Kickserv is praised for its customization options, with recent updates allowing users to tailor the web version to their specific needs. This flexibility has contributed to a high level of user satisfaction among small businesses.
- Reviewers mention that while ServiceTitan is technologically advanced and innovative, it can be more complex to set up compared to Kickserv. Some users have expressed challenges during the initial implementation phase, which may require more time and resources.
- G2 reviewers highlight that Kickserv offers exceptional quality of support, with users noting that the company actively responds to feedback and requests for new features. This responsiveness has fostered a strong partnership feeling among its users.
- Users report that ServiceTitan, despite its higher overall ratings, sometimes struggles with user experience in specific areas like employee communication and behavior monitoring. While it covers a broad range of functionalities, some users feel that these features could be more intuitive.
Pricing
Entry-Level Pricing
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
ServiceTitan
No pricing availableFree Trial
Kickserv
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.4
165
8.8
282
Ease of Use
8.9
166
8.5
286
Ease of Setup
8.9
102
6.9
213
Ease of Admin
9.1
98
8.1
193
Quality of Support
9.2
161
7.8
277
Has the product been a good partner in doing business?
9.1
96
8.7
194
Product Direction (% positive)
8.9
165
9.1
277
Features by Category
Customer Management
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Not enough data
Service Management
9.4
18
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
7.9
82
Feature Not Available
6.8
78
Before the Job
9.0
106
7.4
183
9.1
94
8.9
201
9.2
103
8.4
195
8.7
99
8.4
190
On the Job
8.7
72
8.6
196
8.7
94
7.8
198
8.0
82
7.3
180
8.6
91
8.5
201
8.5
74
8.1
170
After the Job
8.4
97
8.4
201
Feature Not Available
8.3
198
9.0
98
8.7
199
Feature Not Available
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Kickserv and ServiceTitan are categorized as Field Service Management and Pest Control
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.2%
Consumer Services
11.7%
Facilities Services
6.4%
Computer Software
5.3%
Information Technology and Services
3.5%
Other
43.9%
Construction
36.7%
Consumer Services
23.9%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Discussions
Does your service integrate with QuickBooks® Online?
2 Comments
JF
Yes it doesRead more
What is Kickserv?
1 Comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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