Compare Kickserv and ServiceTitan 
At a Glance
Market Segments
Small-Business (82.0% of reviews)
Small-Business (63.9% of reviews)
Entry-Level Pricing
$19.00 Per Month
No pricing available
Kickserv
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (82.0% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansServiceTitan
Star Rating
(304)4.5 out of 5
Market Segments
Small-Business (63.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kickserv excels in Ease of Setup with a score of 8.9, making it a preferred choice for small businesses looking for a quick implementation, while ServiceTitan's score of 6.8 indicates a more complex setup process that may require additional time and resources.
- Reviewers mention that Kickserv's Quality of Support is highly rated at 9.1, with many users appreciating the responsive customer service, whereas ServiceTitan's score of 7.7 suggests that users have experienced slower response times and less satisfactory support.
- G2 users highlight Kickserv's superior Self-Service Portals with a score of 9.2, allowing customers to manage their profiles and bookings effectively, while ServiceTitan lacks in this area, which may lead to a less streamlined customer experience.
- Users on G2 report that Kickserv's Field Scheduling feature is robust, scoring 9.4, which helps businesses efficiently manage their workforce, whereas ServiceTitan's scheduling capabilities, with a score of 8.8, are seen as less intuitive and may require more manual adjustments.
- Reviewers say that Kickserv shines in Estimates and Invoicing with a score of 9.3, providing a seamless process for creating and sending invoices, while ServiceTitan's score of 8.6 indicates some users find the invoicing process to be cumbersome and less user-friendly.
- Users report that Kickserv's CRM Integrations score of 9.2 is a significant advantage, allowing for better customer relationship management, while ServiceTitan's lower score of 7.8 suggests limitations in integration options that could hinder workflow efficiency.
Featured Products
Sponsored
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(330)
Field Service Management
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Pricing
Entry-Level Pricing
Kickserv
FLEX
$19.00
Per Month
- 3 Users included
- Sales & Customer Management
- Employees & Scheduling
ServiceTitan
No pricing availableFree Trial
Kickserv
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.4
156
8.7
250
Ease of Use
8.8
157
8.5
252
Ease of Setup
8.9
94
6.8
182
Ease of Admin
9.1
92
8.0
168
Quality of Support
9.1
153
7.7
244
Has the product been a good partner in doing business?
9.1
90
8.7
169
Product Direction (% positive)
8.8
156
9.0
244
Features by Category
Customer Management
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Not enough data
Service Management
9.4
18
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
8.9
96
7.4
155
9.0
85
8.8
172
9.2
93
8.3
167
8.8
90
8.5
162
On the Job
8.7
63
8.5
167
8.6
85
7.7
170
8.0
73
7.3
152
8.6
82
8.5
172
8.5
65
8.1
141
After the Job
8.4
88
8.4
171
Feature Not Available
8.4
169
9.0
89
8.6
170
Feature Not Available
7.8
154
Categories
Categories
Shared Categories
Kickserv and ServiceTitan are categorized as Field Service Management and Pest Control
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
28.4%
Consumer Services
11.7%
Facilities Services
5.6%
Computer Software
5.6%
Information Technology and Services
3.7%
Other
45.1%
Construction
35.8%
Consumer Services
23.0%
Utilities
4.7%
Marketing and Advertising
4.1%
Accounting
3.7%
Other
28.7%
Most Helpful Reviews
Kickserv
Most Helpful Favorable Review
Verified User in Automotive
It's easy to use once you get the hang of it. Intuitive and not time consuming at all.
Most Helpful Critical Review
Verified User in E-Learning
The interface could be more user friendly. It has a vibe that could put off people.
ServiceTitan
Most Helpful Favorable Review
Jordan O.
Verified User in Construction
Service titan has it all! We are able to dispatch, quote, track finances, and invoice with only one program.
Most Helpful Critical Review
Tracie P.
Verified User in Construction
Onboard - Go Live - Using Daily - Reports - Payroll - Tax Tracking - Price Book - Integrations with any other software... I could go on and on.
Verified User in Automotive
It's easy to use once you get the hang of it. Intuitive and not time consuming at all.
Jordan O.
Verified User in Construction
Service titan has it all! We are able to dispatch, quote, track finances, and invoice with only one program.
Verified User in E-Learning
The interface could be more user friendly. It has a vibe that could put off people.
Tracie P.
Verified User in Construction
Onboard - Go Live - Using Daily - Reports - Payroll - Tax Tracking - Price Book - Integrations with any other software... I could go on and on.
Discussions
Does your service integrate with QuickBooks® Online?
2 comments
JF
Yes it doesRead more
What is Kickserv?
1 comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
Is it easy to migrate to ServiceTitan?
4 comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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