Compare Keen.io and Looker 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (61.8% of reviews)
Entry-Level Pricing
$0/mo
No pricing available
Keen.io
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
$0/mo
Browse all 3 pricing plansLooker
Star Rating
(1,457)4.4 out of 5
Market Segments
Mid-Market (61.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LookerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keen.io excels in custom event tracking with a score of 8.4, allowing for detailed insights into user interactions, while Looker, with a score of 8.3, offers solid tracking but lacks some of the customization options that Keen.io provides.
- Reviewers mention that Looker shines in real-time reporting, scoring 8.4, which is crucial for businesses needing immediate insights, whereas Keen.io's score of 8.0 indicates it may not be as responsive in this area.
- G2 users highlight Keen.io's quality of support with a high score of 9.1, suggesting that users feel well-supported, while Looker's support, with a score of 8.7, is still good but not as highly rated.
- Users on G2 report that Looker offers a more user-friendly reports interface with a score of 8.6 compared to Keen.io's 7.4, making it easier for users to generate and interpret reports.
- Reviewers say that Keen.io's dashboards are rated 8.3, which is decent, but Looker's dashboards score higher at 8.7, providing a more visually appealing and functional experience for users.
- Users mention that Looker provides better data governance features with a score of 8.3, which is essential for organizations that prioritize data security and compliance, while Keen.io's score of 8.4 indicates it is competitive but may not offer the same level of oversight.
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Pricing
Entry-Level Pricing
Keen.io
Free
$0/mo
Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever.
- 1,000 events
- 100 queries
- Unlimited visualizations
Looker
No pricing availableFree Trial
Keen.io
Free Trial is available
Looker
Free Trial is available
Ratings
Meets Requirements
8.5
12
8.7
974
Ease of Use
8.1
12
8.2
975
Ease of Setup
7.7
5
8.1
452
Ease of Admin
8.0
5
8.3
389
Quality of Support
9.1
11
8.7
822
Has the product been a good partner in doing business?
9.3
5
8.9
367
Product Direction (% positive)
8.1
12
8.7
907
Features by Category
Reports
7.4
7
|
Verified
8.6
558
|
Verified
6.9
6
|
Verified
8.2
520
|
Verified
7.8
10
|
Verified
8.2
559
|
Verified
7.3
5
|
Verified
8.2
432
|
Verified
8.3
8
|
Verified
8.7
558
|
Verified
Self Service
8.0
5
|
Verified
8.5
530
|
Verified
8.1
8
|
Verified
8.6
542
|
Verified
8.1
7
|
Verified
8.5
519
|
Verified
Feature Not Available
8.1
523
|
Verified
Feature Not Available
8.3
496
|
Verified
Feature Not Available
7.7
410
|
Verified
Advanced Analytics
Not enough data
7.6
341
|
Verified
Not enough data
8.4
538
|
Verified
Not enough data
8.0
424
|
Verified
Building Reports
Not enough data
8.3
311
|
Verified
Not enough data
8.4
320
|
Verified
Not enough data
8.1
285
|
Verified
Not enough data
8.1
260
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
7.4
7
|
Verified
8.6
558
|
Verified
6.9
6
|
Verified
8.2
520
|
Verified
7.8
10
|
Verified
8.2
559
|
Verified
7.3
5
|
Verified
8.2
432
|
Verified
8.3
8
|
Verified
8.7
558
|
Verified
Reports
Not enough data
8.4
61
Not enough data
8.5
60
Not enough data
7.9
56
Generative AI
Not enough data
6.8
56
Not enough data
7.1
56
Visualization
Not enough data
8.5
61
Not enough data
8.3
61
Not enough data
8.4
62
Not enough data
8.1
61
Data Updates
Not enough data
8.0
60
Not enough data
8.1
58
Collaboration
Not enough data
8.2
61
Not enough data
7.9
60
Not enough data
7.9
57
Data Updates
Not enough data
7.8
86
Not enough data
7.9
89
Not enough data
8.5
92
Reports
7.4
7
|
Verified
8.6
558
|
Verified
6.9
6
|
Verified
8.2
520
|
Verified
7.8
10
|
Verified
8.2
559
|
Verified
7.3
5
|
Verified
8.2
432
|
Verified
8.3
8
|
Verified
8.7
558
|
Verified
Data Preparation
Not enough data
8.4
228
|
Verified
Not enough data
8.3
208
|
Verified
Data Modeling and Blending
Not enough data
8.5
258
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
8.4
255
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Self Service
8.0
5
|
Verified
8.5
530
|
Verified
8.1
8
|
Verified
8.6
542
|
Verified
8.1
7
|
Verified
8.5
519
|
Verified
Feature Not Available
8.1
523
|
Verified
Feature Not Available
8.3
496
|
Verified
Feature Not Available
7.7
410
|
Verified
Advanced Analytics
Not enough data
7.6
341
|
Verified
Not enough data
8.4
538
|
Verified
Not enough data
8.0
424
|
Verified
Building Reports
Not enough data
8.3
311
|
Verified
Not enough data
8.4
320
|
Verified
Not enough data
8.1
285
|
Verified
Not enough data
8.1
260
|
Verified
Reports
7.4
7
|
Verified
8.6
558
|
Verified
6.9
6
|
Verified
8.2
520
|
Verified
7.8
10
|
Verified
8.2
559
|
Verified
7.3
5
|
Verified
8.2
432
|
Verified
8.3
8
|
Verified
8.7
558
|
Verified
Self Service
8.0
5
|
Verified
8.5
530
|
Verified
8.1
8
|
Verified
8.6
542
|
Verified
8.1
7
|
Verified
8.5
519
|
Verified
Feature Not Available
8.1
523
|
Verified
Feature Not Available
8.3
496
|
Verified
Feature Not Available
7.7
410
|
Verified
Building Reports
Not enough data
8.3
311
|
Verified
Not enough data
8.4
320
|
Verified
Not enough data
8.1
285
|
Verified
Not enough data
8.1
260
|
Verified
Metrics
Not enough data
8.8
211
Not enough data
8.6
213
Not enough data
8.4
198
Not enough data
8.3
200
Not enough data
8.4
188
Not enough data
8.3
199
Not enough data
8.4
193
Not enough data
8.5
204
Not enough data
8.4
197
Reporting
Not enough data
8.4
216
Not enough data
Feature Not Available
Not enough data
8.6
217
Not enough data
8.5
219
Not enough data
8.1
174
Not enough data
8.4
181
Not enough data
9.0
229
Other
Not enough data
8.7
201
Not enough data
8.6
185
Not enough data
8.4
178
Not enough data
8.8
189
Not enough data
8.7
183
Not enough data
8.3
155
Not enough data
8.3
167
Administration
Not enough data
8.5
194
Not enough data
8.4
170
Not enough data
8.5
220
Not enough data
8.6
214
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.8
182
Not enough data
8.8
199
Not enough data
8.6
167
Not enough data
8.8
203
Not enough data
8.7
188
Predictive Analytics
Not enough data
8.4
132
Not enough data
8.3
129
Not enough data
8.2
128
Not enough data
8.2
146
Sales Management
Not enough data
8.4
143
Not enough data
8.4
122
Not enough data
8.8
155
Not enough data
8.7
153
Marketing Operations
Not enough data
8.6
202
|
Verified
Not enough data
8.7
221
|
Verified
Not enough data
8.6
208
|
Verified
Not enough data
8.9
225
|
Verified
Feature Not Available
8.3
110
Feature Not Available
Feature Not Available
Campaign Activity
Not enough data
8.6
211
|
Verified
Not enough data
8.8
241
|
Verified
Not enough data
8.5
194
|
Verified
Not enough data
8.5
194
|
Verified
Not enough data
8.5
181
|
Verified
Not enough data
7.9
103
|
Verified
Categories
Categories
Shared Categories
Keen.io and Looker are categorized as Marketing Analytics and Embedded Business Intelligence
Unique Categories
Keen.io is categorized as Product Analytics and Stream Analytics
Looker is categorized as Sales Analytics, Analytics Platforms, Digital Analytics, and Data Visualization
Reviews
Reviewers' Company Size
Keen.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Looker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.7%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Internet
8.3%
Food & Beverages
8.3%
Other
8.3%
Computer Software
11.8%
Information Technology and Services
10.5%
Marketing and Advertising
8.0%
Financial Services
7.7%
Internet
6.6%
Other
55.4%
Most Helpful Reviews
Keen.io
Most Helpful Favorable Review
Verified User in Computer Software
The service does do a good job at being able to track usage and customize events that are being sent to it. It is also really good at being able to access that data
Most Helpful Critical Review
Verified User in Information Technology and Services
Documentation on how to customize the results further could be improved.
Looker
Most Helpful Favorable Review
Alan C.
Verified User in Staffing and Recruiting
So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...
Most Helpful Critical Review
Verified User in Consumer Goods
Looker forces a company into two streams of thought: an analyst first culture and essentially married to Looker. Looker really thrives at young or small companies with no centralized reporting or analytics/data science teams. For the few people who know...
Verified User in Computer Software
The service does do a good job at being able to track usage and customize events that are being sent to it. It is also really good at being able to access that data
Alan C.
Verified User in Staffing and Recruiting
So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...
Verified User in Information Technology and Services
Documentation on how to customize the results further could be improved.
Verified User in Consumer Goods
Looker forces a company into two streams of thought: an analyst first culture and essentially married to Looker. Looker really thrives at young or small companies with no centralized reporting or analytics/data science teams. For the few people who know...
Discussions
Skeezy billing practices?
1 comment
RS
I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without...Read more
Keen.io has no more discussions with answers
Is looker an ETL tool?
3 comments
AP
No, Looker is not an ETL tool. It is a Business Intelligence (BI) and Data Analytics platform that helps users visualize, explore and analyze data.Read more
Best way to start on visualizations?
2 comments
AG
Looker has a built-in set of visualizations that you can automatically apply to any dataset that they work with. Once you setup your initial connection to a...Read more
Which databases does Looker work with?
1 comment
Official Response from Looker
Looker works with any SQL readable data store, including Hadoop. Looker sits in-database allowing you to access all of your row level data and leverage the...Read more
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