We worked closely with their Support Manager Zak. He took the lead and saw us across the finish line to production. Training has been smooth so far for our Team and the access to support seems to be streamlined. We're looking forward good things with Jungo.
Everything else. Jungo promises an all encompassing program but is very limited. Texing is through a third party, Lead marketing campaigns are not trackable, LOS sync goes down all the time with no notifications, the notifications are through email only, as...
The automated messages and videos that are sent to clients.
Customer and technical support is very delayed in their responses. We often have implementation issues. Features don't function as expected.
We worked closely with their Support Manager Zak. He took the lead and saw us across the finish line to production. Training has been smooth so far for our Team and the access to support seems to be streamlined. We're looking forward good things with Jungo.
The automated messages and videos that are sent to clients.
Everything else. Jungo promises an all encompassing program but is very limited. Texing is through a third party, Lead marketing campaigns are not trackable, LOS sync goes down all the time with no notifications, the notifications are through email only, as...
Customer and technical support is very delayed in their responses. We often have implementation issues. Features don't function as expected.