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Encompass Digital Mortgage Solution Reviews & Product Details

Encompass Digital Mortgage Solution Overview

What is Encompass Digital Mortgage Solution?

Encompass® by ICE Mortgage Technology® provides an end-to-end solution with best-of-breed technology that gives you the tools to manufacture and acquire significantly more loans with less effort. Successful mortgage companies know that offering an automated, omnichannel experience and a quick closing time are necessary to keep costs down, enable scalability, and meet borrower demand for convenience and speed. With a customer base of more than 3,100 lenders and investors, Encompass empowers more loans than any other lending automation platform and is the gold standard in the mortgage industry.

Encompass Digital Mortgage Solution Details
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Product Description

Encompass is Ellie Mae's all-in-one integrated solution that covers the loan lifecycle and provides one system of record so you can close compliant loans.


Seller Details
Year Founded
2000
HQ Location
Pleasanton, CA
Twitter
@ICE_Markets
71,864 Twitter followers
LinkedIn® Page
www.linkedin.com
511 employees on LinkedIn®
Ownership
NYSE: ELLI
Total Revenue (USD mm)
$360

AH
Overview Provided by:

Recent Encompass Digital Mortgage Solution Reviews

Chip L.
CL
Chip L.Mid-Market (51-1000 emp.)
3.5 out of 5
"Using Encompass loan origination software"
It integrates well into our other market platform services.
Timothy B.
TB
Timothy B.Mid-Market (51-1000 emp.)
3.0 out of 5
"Clunky But Gets the Job Done"
The disclosure triggers and other compliance related flags. Availability of the Day 1 tools is also helpful although having the information popula...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
1.5 out of 5
"Clunky software "
Has an enormous amount of functionality as you can enter any kind of information necessary.
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Encompass Digital Mortgage Solution Media

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61 Encompass Digital Mortgage Solution Reviews

4.2 out of 5
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Overall Review Sentiment for Encompass Digital Mortgage SolutionQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Timothy B.
TB
Branch Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Encompass Digital Mortgage Solution?

The disclosure triggers and other compliance related flags. Availability of the Day 1 tools is also helpful although having the information populate into the URLA would be preferable. Pipeline views are also customizable which allows me as a branch manager to set up different views based on the status of files in process. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

Having used Encompass in the recent past, I was hoping it would have an improved user interface. The layout of the file in Encompass is not intuitive. You have to click too many buttons to get to the relevant information. Thankfully we are able to have borrowers complete an online application so we would not have to complete the application while on the phone with the borrower. Having used custom mortgage software in my last company, the warts of Encompass' functionality were all the more apparent. At the end of the day, the end user in mortgage companies will little say in making the platform more intuitive and user friendly so I guess change will only happen when a second platform threatens Encompass' dominant position in the industry. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

I am not in a position to solve problems with Encompass, only develop work arounds or learn shortcuts that more experienced users have shared. I have realized no benefits as a result and wish the system would undergo a more substantial user interface updating. Review collected by and hosted on G2.com.

Chip L.
CL
Content & Digital Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Encompass Digital Mortgage Solution?

It integrates well into our other market platform services. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

It can feel clunky to use and is available only on Windows. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

Platform to manage our loan files Review collected by and hosted on G2.com.

Katherine E.
KE
Director, Member Relations
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Encompass Digital Mortgage Solution?

This program is easy to use, has great features that help keep organized, and I love the alert system Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

The UI is a little antiquated but it gets the job done.. It could use some updating Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Digital Mortgage Solution:

Definitely complete the training videos and you will become a pro. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

This is how we facilitate business, so really rather than solving a problem, we are succeeding using this. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Encompass Digital Mortgage Solution?

Has an enormous amount of functionality as you can enter any kind of information necessary. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

The software is very clunky and slow. It seems more like a program from the early 2000s than an up to date software. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

Ensures documents are accurate Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Encompass Digital Mortgage Solution?

Encompass makes my job easy from the 1003 to disclosures and finding rates. Encompass allows my buyer to see everything when doing a mortgage. They see their rate, their payment, and their closing costs down to the last cent. Encompass also guides me through the process of qualifying my buyer and making sure each item is discussed with my buyer. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

Encompass tends to lag from time to time. Also, there is this recurring .NET update that keeps coming up no matter how many times I do the update Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Digital Mortgage Solution:

Encompass is beyond it's competitors. If you want a system that does it all and will make your job easier, Encompass is the system for you. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

Disclosures are handled by me and they are easy to send and retrieve with Encompass. Itemized costs are easy to discuss and describe. Moving my file along the qualification process is so much easier. Inputting documents and applying them to their assigned folders are easy. Retrieving rates, automated underwriting, ordering appraisals, and ordering mortgage insurance is easier. Review collected by and hosted on G2.com.

ML
Mortgage Loan Assistant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Encompass Digital Mortgage Solution?

I love that you can customize the fields and the order of the fields. I love that there are different pipelines you can view to help stay more organized. I like that you can sort by each field alphabetically. I also like how it has place holders for everyone involved in the file so I know who I can reach out to if I have a question, and the conversation log to keep everything about one file in one space. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

I don't like how when you move a field it doesn't stay, I don't like having to reset the pipeline, the loan folder and the view if I want to search for old or denied loans. I wish I could search for a field I wanted and it was better at figuring out what I wanted, some of them are titled weird. I don't like that I cant add things in when other people are in the file. I feel like I could add something in and save it and someone else could still continue working. Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Digital Mortgage Solution:

I think that this is a program to try for the mortgage side. Very good. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

I love that as an assistant I can keep on the same info with my officers, and we can all go in there and share about the file without having to keep an email chain. I am still finding more things it can do. I wish I could print off the lists of my loans myself instead of going to an admin. Review collected by and hosted on G2.com.

Lisa V.
LV
Relationship Manager
Banking
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Encompass Digital Mortgage Solution?

EASE IN UPLOADING DOCUMENTATION FOR MY CLIENTS - DOCUMENTS GO RIGHT INTO THEIR LOAN FILE - IT IS A COMPLETELY AUTOMATED SYSTEM - LOAN DOCUMENTS GO OUT FOR SIGNATURE RIGHT THRU ENCOMPASS - ARE UPLOADED INTO THE CLIENTS LOAN FILE AFTER THEY HAVE BEEN SIGNED - SYSTEM GENERATES EMAILS AFTER THE DOCS HAVE BEEN SIGNED - I CAN ORDER APPRAISALS RIGHT THRU THE SYSTEM Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

THE ONE THING I DON'T LIKE IS THA ONCE THE DOCUMENT HAS BEEN UPLOADED BY THE CLIENT, I HAVE TO DOWNLOAD IT INTO THE FILE BEFORE I CAN VIEW THE DOCUMENT - I WOULD LIKE TO BE ABLE TO VIEW IT FROM THE LIST OF WHAT HAS BEEN UPLOADED SO I COULD TELL IF I WANT TO DOWNLOAD THE DOCUMENT TO THE FILE - SOMETIMES THE CLIENT UPLOADS DUPLICATES AND I HAVE TO DOWNLOAD ALL OF THE DOCUMENTS, DUPLICATES AND ALL - SURE I CAN DRAG THEM TO THE TRASH, BUT I WOULD RATHER BE ABLE TO VIEW WHAT HAS BEEN UPLOADED BEFORE IT ALL GOES INTO THE FILE MANAGER. Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Digital Mortgage Solution:

THIS IS THE BEST SYSTEM I HAVE USED TO DATE FOR MORTGAGE LENDING Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

ENCOMPASS HELPS TO AUTOMATE THE LOAN PROCESS FOR BOTH MYSELF AND MY CLIENTS. I BENEFIT FROM ENCOMPASS BY THE SYSTEM BENG COMPLETLY INTEGRATED FOR ALL OF THE STEPS IN THE LOAN PROCESS - I USED TO SEND OUT LOAN DOCUMENTS BY RIGHTSIGNATURE - NOW THEY ARE SENT BY OUR DISCLOSURE DEPT THRU ENCOMPASS, I USED TO HAVE TO ORDER THE APPRAISAL WITH A FORM FROM POINT, ALONG WITH A FORM COMPLETED THRU RIGHTSIGNATURE WITH CREDIT CARD INFO AND EMAIL IT TO OUR APPARAISAL DEPT - NOW I SIMPLY ORDER THRU ENCOMPASS, THE SYSTEM SENDS OUT A LINK FOR THE CREDIT CARD INFO DIRECTLY TO THE CLIENT, THE APPRAISAL IS ORDERED BY OUR APPRAISAL DEPT AFTER THE BORROWER PROVIDES THE CREDIT CARD INFO. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Encompass Digital Mortgage Solution?

Very easy to use, everyone in my work place uses it and it keep files organized Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

More tabs probably .. there are not much down falls Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Digital Mortgage Solution:

N/A Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

It keep all files of loans very organized with folders and is easy to use and train others on . Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Encompass Digital Mortgage Solution?

Clean, easy to use, solid key commands, and aesthetically pleasing. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

I felt as though there was a lot of unnecessary material on there that only applies to an admin not a LO. Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Digital Mortgage Solution:

It's worth the price. I wasn't the admin but know this is an expensive option. It is so much better than others I've used in terms of aesthetics and ease of use to the client and it is worth it. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

Digitally filling out a mortgage application. Benefit is ease of use for user and client signing their Edocs. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Encompass Digital Mortgage Solution?

Encompass is easy to use with proper training for every employee. Review collected by and hosted on G2.com.

What do you dislike about Encompass Digital Mortgage Solution?

Encompass has been known to freeze midway thru the application process. Review collected by and hosted on G2.com.

What problems is Encompass Digital Mortgage Solution solving and how is that benefiting you?

We were taking mortgage application. Review collected by and hosted on G2.com.