Encompass is very thorough. On the producers side, it is pretty self explanatory. I've heard operations say they didn't like it when we switched at my last company. Review collected by and hosted on G2.com.
Because of it being so thorough, my LO's can get a bit lost in what they need to insure is in the system beyond the simple 1003. Seems like it could be more streamlined. Also, I miss being able to be online vs. having to have this downloaded to my computer. I run on Mac's and need to have Windows 7 via Parallels on my laptop just to run this program. MortgageBot was all online, so I could even use my iPad. Miss that. Review collected by and hosted on G2.com.
I have been using encompass as my LOS system for about 4 years now and I love it. It’s extremely user friendly,easy to navigate and I love how all my origination platforms are all in one system. I would highly recommend to other professionals in my industry Review collected by and hosted on G2.com.
The only thing I dislike is how quickly the system times out. It will crash and shut down it your sitting idle in the same file for awhile Review collected by and hosted on G2.com.
For the most part, it does its job. Other than the stability issues, it is pretty easy to use. Review collected by and hosted on G2.com.
In more than one instance, the app freezes and crashes. Sometimes that leads to lost data. Review collected by and hosted on G2.com.
I like that it is very user friendly. You can become familiar with using this program in no time. Review collected by and hosted on G2.com.
I dislike the slowness of the program at times. It freezes more times than not. I think this needs to be looked at because it really does slow down your work flow. Review collected by and hosted on G2.com.
I like the easy access it provides. It is user friendly once you figure out where everything is. Review collected by and hosted on G2.com.
I dislike how slow and behind it is. It needs some major upgrades and enhancements. Review collected by and hosted on G2.com.
I love the tabs and file buckets that Encompass offers! Review collected by and hosted on G2.com.
What I dislike is not being able to manipulate fields while the file manager is open. Review collected by and hosted on G2.com.
Encompass has been great - the one caveat is that many lenders choose to take their base model. If you wish to maximize the effectiveness, you need to customize to your needs. Review collected by and hosted on G2.com.
There isn't much to dislike. I have been with lenders that do not use hard stops - those lenders often find themselves losing money because they don't prevent bad information from going out. Review collected by and hosted on G2.com.
I find the transition from page to paid on the 1003 is much smoother. I also like the document storage features. Review collected by and hosted on G2.com.
I get logged out frequently and every other program always works flawlessly so it is not my wifi connection. I assume it is because the program is bulkier than others, but not sure. Review collected by and hosted on G2.com.
I’ve used other mortgage origination systems and encompass is by far the best. Review collected by and hosted on G2.com.
Lots of customization. Each branch/company uses it differently. Review collected by and hosted on G2.com.
The modifications we have with Encompass make the loan application pretty seamless. Review collected by and hosted on G2.com.
Some pages can be jumbled and confusing. Review collected by and hosted on G2.com.