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Compare Jira and YouTrack 
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At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free 10 Users
Jira
Star Rating
(7,310)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansYouTrack
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in overall user satisfaction, boasting a significantly higher G2 Score compared to YouTrack. Users appreciate its comprehensive project management capabilities, highlighting features like ticket creation and status tracking that enhance task visibility and workflow management.
- Users say that Jira's implementation process is notably quick and intuitive, making it easy for teams to get started. Recent feedback emphasizes how users find it valuable for managing everything from backlog creation to user stories, which streamlines their project management efforts.
- According to verified reviews, YouTrack shines in its flexibility and customization options, allowing teams to adapt the tool to their specific workflows. Users have praised its agile board customization and recent interface updates, which enhance visual planning and task management.
- Reviewers mention that while both tools offer free entry-level pricing, Jira's extensive user base and higher total number of reviews suggest a more robust community and support network. This can be a significant advantage for teams seeking reliable resources and shared experiences.
- G2 reviewers highlight that Jira provides a more comprehensive support experience, with a higher quality of support rating. Users have noted that Jira's documentation and community forums are particularly helpful, which can be crucial for teams needing assistance during implementation and ongoing use.
- Users report that YouTrack's recent updates, including enhanced automation rules and Gantt chart improvements, have made it more competitive. However, the lack of recent reviews compared to Jira may indicate less active user engagement, which could affect the availability of up-to-date insights and support.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
YouTrack
YouTrack Cloud or Server
Free
10 Users
- Free forever.
- Full-featured edition for small teams.
- Unlimited functionality.
Free Trial
Jira
Free Trial is available
YouTrack
Free Trial is available
Ratings
Meets Requirements
8.9
5,970
8.7
51
Ease of Use
8.1
6,044
8.1
51
Ease of Setup
7.9
2,261
7.3
10
Ease of Admin
7.6
1,483
7.4
11
Quality of Support
8.3
4,662
8.3
38
Has the product been a good partner in doing business?
8.5
1,346
7.6
9
Product Direction (% positive)
8.4
5,797
8.8
49
Features by Category
Tasks
9.2
638
Not enough data
8.9
616
Not enough data
9.1
626
Not enough data
8.7
609
Not enough data
8.5
585
Not enough data
8.2
580
Not enough data
8.5
596
Not enough data
8.4
531
Not enough data
Projects
8.9
604
Not enough data
8.7
568
Not enough data
8.2
547
Not enough data
8.4
553
Not enough data
8.6
567
Not enough data
7.7
493
Not enough data
9.2
558
Not enough data
8.3
551
Not enough data
8.1
487
Not enough data
8.1
498
Not enough data
8.6
548
Not enough data
Resource Management
8.3
528
Not enough data
8.3
537
Not enough data
8.5
530
Not enough data
Project Monitoring
8.4
519
Not enough data
8.4
528
Not enough data
8.7
561
Not enough data
Generative AI
7.4
459
Not enough data
7.5
455
Not enough data
Agentic AI - Project Management
7.4
323
Not enough data
7.7
326
Not enough data
7.8
338
Not enough data
7.6
321
Not enough data
7.6
326
Not enough data
7.5
324
Not enough data
7.9
331
Not enough data
Bug Reporting
8.8
1820
8.5
10
8.8
1777
8.7
9
8.9
1852
9.1
9
Bug Monitoring
8.6
1764
8.3
9
8.9
1872
8.7
9
8.8
1742
8.7
9
Agentic AI - Bug Tracking
7.6
277
Not enough data
7.7
280
Not enough data
7.7
278
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.8
6
Task Management
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Documents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
40
Not enough data
9.1
37
Not enough data
Communication
8.4
2706
7.3
5
8.2
2565
8.0
5
8.2
2476
8.0
5
Planning
8.7
3185
8.0
5
8.8
3269
8.3
5
8.8
3008
Not enough data
8.7
3133
8.0
5
8.3
2696
Not enough data
Workflow Management
8.6
3051
7.7
5
8.8
3334
8.0
5
7.9
2306
Not enough data
8.4
2541
7.3
5
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and YouTrack are categorized as Bug Tracking, Product Management, and Project Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
YouTrack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.2%
Computer Software
23.6%
Financial Services
4.5%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.3%
Information Technology and Services
14.3%
Computer Software
14.3%
Marketing and Advertising
10.7%
Internet
10.7%
Translation and Localization
3.6%
Other
46.4%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Is YouTrack open source?
1 Comment
Official Response from YouTrack
YouTrack is not open-source. YouTrack is created and licensed by JetBrains as a project management tool that can adapt to your processes to help you deliver...Read more
YouTrack has no more discussions with answers
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