Compare Jira and YouTrack 
At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
starts at $20/ month for 10 users
Free
Jira
Star Rating
(6,095)4.3 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
starts at $20/ month for 10 users
Browse all 3 pricing plansYouTrack
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in its Kanban Board feature, providing a highly customizable interface that allows teams to visualize their workflow effectively. In contrast, YouTrack's Kanban Board is noted for its simplicity, which some users find limiting for complex projects.
- Reviewers mention that Jira's Task Prioritization capabilities are robust, allowing for detailed ranking and categorization of tasks. However, users on G2 highlight that YouTrack offers a more intuitive approach to Task Management, making it easier for teams to manage their workload.
- G2 users indicate that Jira's Time Tracking feature is comprehensive, but some find it cumbersome to use. In comparison, YouTrack's Progress Monitoring is praised for its user-friendly interface, making it easier for teams to track their time and project progress.
- Users say that Jira's Custom Workflows are highly flexible, allowing teams to tailor their processes to fit specific needs. However, reviewers mention that YouTrack's workflow customization is more straightforward, which can be beneficial for teams looking for quick setup without extensive configuration.
- Reviewers mention that Jira's Bug Reporting tools are powerful and integrated well with other features, but some users find the learning curve steep. Conversely, YouTrack is noted for its Bug Monitoring capabilities, which are seen as more accessible for new users.
- Users report that Jira's Knowledge Base integration is extensive, providing a wealth of resources for teams. However, reviewers on G2 highlight that YouTrack's Wiki Documentation feature is easier to navigate, making it simpler for teams to find and share information.
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Pricing
Entry-Level Pricing
Jira
Development
starts at $20
/ month for 10 users
JIRA and JIRA Agile for issue tracking and development.
YouTrack
1-10 Users
Free
Free plan for up to 10 users is available for YouTrack Cloud and Server. 10 users and comes with 30 GB of storage.
- Full-featured tracker for small teams
- Unlimited functionality
- Cloud comes with 30 GB of storage
Free Trial
Jira
No trial information availableYouTrack
Free Trial is available
Ratings
Meets Requirements
8.8
5,079
8.7
51
Ease of Use
8.0
5,110
8.1
51
Ease of Setup
7.6
1,476
7.3
10
Ease of Admin
7.4
1,270
7.4
11
Quality of Support
8.2
3,853
8.3
38
Has the product been a good partner in doing business?
8.4
1,138
7.6
9
Product Direction (% positive)
8.2
4,916
8.8
49
Features by Category
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Projects
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Reporting
8.8
1437
8.5
10
8.7
1397
8.7
9
8.8
1472
9.1
9
Bug Monitoring
8.6
1384
8.3
9
8.9
1480
8.7
9
8.8
1371
8.7
9
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.8
6
Task Management
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Documents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
8.4
2272
7.3
5
8.2
2137
8.0
5
8.1
2051
8.0
5
Planning
8.7
2736
8.0
5
8.7
2812
8.3
5
8.8
2548
Not enough data
8.6
2654
8.0
5
8.3
2278
Not enough data
Workflow Management
8.6
2606
7.7
5
8.8
2856
8.0
5
7.8
1887
Not enough data
8.4
2118
7.3
5
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and YouTrack are categorized as Bug Tracking and Product Management
Unique Categories
Jira has no unique categories
YouTrack is categorized as Project Collaboration, Knowledge Base, Task Management, and Project Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
YouTrack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.6%
Computer Software
23.6%
Internet
4.8%
Financial Services
4.5%
Marketing and Advertising
4.3%
Other
39.2%
Information Technology and Services
14.3%
Computer Software
14.3%
Marketing and Advertising
10.7%
Internet
10.7%
Translation and Localization
3.6%
Other
46.4%
Most Helpful Reviews
Jira
Most Helpful Favorable Review
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Most Helpful Critical Review
Jerry W. E.
Verified User in Computer Software
Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...
YouTrack
Most Helpful Favorable Review
Erinn C.
Verified User in Internet
I can say that here is very clever search. To find everything I need in no time, using clear search queries with ending.I can easily rate up to the daily routine with comfortable shortcuts. Very useful and easy to work.
Most Helpful Critical Review
Verified User in Nanotechnology
Design wise is not really appealing especially when multiple people try to use
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Erinn C.
Verified User in Internet
I can say that here is very clever search. To find everything I need in no time, using clear search queries with ending.I can easily rate up to the daily routine with comfortable shortcuts. Very useful and easy to work.
Jerry W. E.
Verified User in Computer Software
Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...
Verified User in Nanotechnology
Design wise is not really appealing especially when multiple people try to use
Discussions
Is Jira a good tool?
12 comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
6 comments
VC
teams plan sprints, manage backlogsRead more
Is YouTrack open source?
1 comment
Official Response from YouTrack
YouTrack is not open-source. YouTrack is created and licensed by JetBrains as a project management tool that can adapt to your processes to help you deliver...Read more
YouTrack has no more discussions with answers
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