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Compare Ivanti Endpoint Manager and ServiceNow IT Operations Management 
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At a Glance
Market Segments
Enterprise (60.2% of reviews)
Enterprise (68.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ivanti Endpoint Manager
Star Rating
(137)4.2 out of 5
Market Segments
Enterprise (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ivanti Endpoint ManagerServiceNow IT Operations Management
Star Rating
(152)4.4 out of 5
Market Segments
Enterprise (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow IT Operations ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceNow IT Operations Management excels in overall user satisfaction, reflected in its higher G2 Score of 68.87 compared to Ivanti Endpoint Manager's 36.21. This suggests that users find ServiceNow more effective in meeting their IT management needs.
- Users say that Ivanti Endpoint Manager provides robust features for managing enterprise devices from a single point, with capabilities like remote work support and automatic system updates. This centralized control is particularly appreciated by users managing large-scale environments.
- Reviewers mention that ServiceNow's integration of AI and machine learning for IT infrastructure management is a standout feature. Users highlight its ability to automatically map applications and infrastructure components, which helps in understanding the impact of outages and enhances operational efficiency.
- According to verified reviews, Ivanti Endpoint Manager is praised for its ease of use in creating software packages and deploying them over internal networks. Users find this feature particularly beneficial for streamlining software installations across multiple devices.
- Users appreciate ServiceNow's comprehensive asset discovery and dependency mapping capabilities, which are crucial for maintaining IT assets and configuration items. This level of visibility into asset relationships is a significant advantage for organizations looking to optimize their IT operations.
- G2 reviewers note that while Ivanti Endpoint Manager has strong patch management features, ServiceNow's overall service management and workflow capabilities are rated higher, indicating that users may find ServiceNow more effective for broader IT operations management tasks.
Pricing
Entry-Level Pricing
Ivanti Endpoint Manager
No pricing availableServiceNow IT Operations Management
No pricing availableFree Trial
Ivanti Endpoint Manager
No trial information availableServiceNow IT Operations Management
No trial information availableRatings
Meets Requirements
8.4
116
8.7
74
Ease of Use
7.5
116
8.0
132
Ease of Setup
6.9
86
7.7
115
Ease of Admin
8.0
84
8.4
41
Quality of Support
8.0
115
8.4
72
Has the product been a good partner in doing business?
8.3
85
8.7
43
Product Direction (% positive)
7.6
114
9.5
70
Features by Category
Administration
8.5
8
Not enough data
8.5
12
Not enough data
8.5
9
Not enough data
8.6
11
Not enough data
Deployment
9.5
13
Not enough data
9.6
13
Not enough data
9.2
13
Not enough data
Imaging
9.8
8
Not enough data
8.9
9
Not enough data
9.6
12
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
7.7
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.9
14
Not enough data
7.7
13
Not enough data
8.3
12
Issue Resolution
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
8.2
12
Management
Not enough data
8.8
14
Not enough data
9.0
12
Not enough data
9.2
12
Generative AI
Not enough data
7.2
9
Not enough data
7.4
9
Agentic AI - AIOps Platforms
Not enough data
7.6
9
Not enough data
7.5
8
Not enough data
8.3
10
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
8.5
8
Monitoring
Not enough data
8.8
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
11
Response
Not enough data
8.0
11
Not enough data
8.2
10
Not enough data
8.2
10
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.3
5
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.8
6
Not enough data
8.1
6
Performance
Not enough data
8.2
11
Not enough data
8.0
9
Functionality
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.2
10
Not enough data
7.6
12
Generative AI
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.8
18
8.0
35
Platform
7.3
15
8.4
33
8.6
27
8.5
31
8.3
7
8.8
34
8.4
22
8.4
34
8.7
14
8.7
34
Security
8.3
17
8.5
31
9.0
24
8.2
32
7.2
9
7.8
31
8.2
15
8.9
34
7.9
14
8.9
34
Agentic AI - Enterprise IT Management
Not enough data
7.5
12
Not enough data
8.1
12
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.5
12
Not enough data
7.5
12
Not enough data
8.2
12
Categories
Categories
Shared Categories
Ivanti Endpoint Manager and ServiceNow IT Operations Management are categorized as Enterprise IT Management
Unique Categories
Ivanti Endpoint Manager is categorized as Unified Endpoint Management (UEM), OS Imaging & Deployment, and Endpoint Management
ServiceNow IT Operations Management is categorized as Application Performance Monitoring (APM) and AIOps Platforms
Reviews
Reviewers' Company Size
Ivanti Endpoint Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow IT Operations Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Hospital & Health Care
9.0%
Retail
6.0%
Financial Services
5.3%
Health, Wellness and Fitness
4.5%
Other
57.9%
Information Technology and Services
26.1%
Insurance
8.7%
Financial Services
8.7%
Hospital & Health Care
8.0%
Computer Software
5.1%
Other
43.5%
Alternatives
Discussions
What IT software products does Ivanti offer?
1 Comment
Official Response from Ivanti Endpoint Manager
Ivanti has a rich heritage. We have heritage in LANDESK, AppSense, Shavlik, and HEAT Software. That means we have 30+ years of expertise in everything from...Read more
What makes Ivanti different?
1 Comment
Official Response from Ivanti Endpoint Manager
We innovate like a startup but deliver like an enterprise.
IT has become siloed. At the same time, IT professionals are bombarded with information. The...Read more
How many customers do you have and what industries are they in?
1 Comment
Official Response from Ivanti Endpoint Manager
We have nearly 30,000 customers that use our Endpoint Management, IT Security, ITSM, ITAM and Identity Management products.
Obviously with that many...Read more
ServiceNow IT Operations Management has no discussions with answers
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