Best Software for 2025 is now live!
View the Winners
  1. Home
  2. ...
  3. Experience Management Software
  4. InMoment Experience Improvement (XI) Platform
  5. Qualtrics Strategy & Research (formerly CoreXM)
  6. InMoment Experience Improvement (XI) Platform-vs-Qualtrics Strategy & Research (formerly CoreXM)

Compare InMoment Experience Improvement (XI) Platform and Qualtrics Strategy & Research (formerly CoreXM)

Save
    Log in to your account
    to save comparisons,
    products and more.
Add Product
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform
(319)
4.7 out of 5
InMoment Experience Improvement (XI) Platform
By InMoment
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
(2,927)
4.4 out of 5
Qualtrics Strategy & Research (formerly CoreXM)
By Qualtrics
Optimized for quick response
At a Glance
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform
Star Rating
(319)4.7 out of 5
Market Segments
Small-Business (47.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about InMoment Experience Improvement (XI) Platform
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Star Rating
(2,927)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & Research (formerly CoreXM)
Featured Products
Keatext
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Keatext
(3)
Survey
Visit WebsiteVisit Website
Ideally
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ideally
(24)
Survey
Visit WebsiteVisit Website
Trajaan: Search Listening Platform
Sponsored
You’re seeing this ad based on the product’s relevance to your search. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Trajaan: Search Listening Platform
(5)
Survey
Visit WebsiteVisit Website

InMoment Experience Improvement (XI) Platform vs Qualtrics Strategy & Research (formerly CoreXM)

When assessing the two solutions, reviewers found InMoment Experience Improvement (XI) Platform easier to use, set up, and administer. Reviewers also preferred doing business with InMoment Experience Improvement (XI) Platform overall.

  • Reviewers felt that InMoment Experience Improvement (XI) Platform meets the needs of their business better than Qualtrics Strategy & Research (formerly CoreXM).
  • When comparing quality of ongoing product support, reviewers felt that InMoment Experience Improvement (XI) Platform is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of InMoment Experience Improvement (XI) Platform over Qualtrics Strategy & Research (formerly CoreXM).
Pricing
Entry-Level Pricing
InMoment Experience Improvement (XI) Platform
No pricing available
Qualtrics Strategy & Research (formerly CoreXM)
No pricing available
Free Trial
InMoment Experience Improvement (XI) Platform
Free Trial is available
Qualtrics Strategy & Research (formerly CoreXM)
Free Trial is available
Ratings
Meets Requirements
9.0
258
8.9
2,457
Ease of Use
9.3
257
8.5
2,459
Ease of Setup
8.8
163
8.3
1,022
Ease of Admin
9.0
165
8.4
1,011
Quality of Support
9.0
204
8.7
2,139
Has the product been a good partner in doing business?
9.3
150
8.7
937
Product Direction (% positive)
8.4
251
8.1
2,369
Features by Category
Conversation IntelligenceHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Natural Language Understanding (NLU)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Algorithm
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience ManagementHide 10 FeaturesShow 10 Features
8.2
142
Not enough data
Analytics
9.5
39
Not enough data
8.9
16
Not enough data
8.0
11
Not enough data
5.7
10
Not enough data
Customization
8.3
20
Not enough data
7.8
15
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback AnalyticsHide 12 FeaturesShow 12 Features
8.4
104
Not enough data
Feedback Management
8.3
15
Not enough data
8.2
10
Not enough data
8.3
12
Not enough data
Feedback Analysis
7.2
10
Not enough data
7.4
7
Not enough data
8.8
17
Not enough data
Feedback Sources
9.2
13
Not enough data
9.3
12
Not enough data
Not enough data
Not enough data
9.2
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
SurveyHide 12 FeaturesShow 12 Features
Not enough data
8.7
4,549
Survey Management
Not enough data
9.0
427
Not enough data
9.1
430
Not enough data
8.4
375
Not enough data
8.9
428
Survey Customization
Not enough data
8.9
411
Not enough data
8.5
374
Not enough data
8.6
340
Not enough data
8.6
293
Survey Insights
Not enough data
8.5
419
Not enough data
8.4
269
Not enough data
8.7
417
Not enough data
8.6
366
Text AnalysisHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Brand IntelligenceHide 5 FeaturesShow 5 Features
Not enough data
8.9
308
Brand Signals
Not enough data
9.0
61
Not enough data
8.5
60
Not enough data
9.1
60
Brand Analytics
Not enough data
8.9
63
Not enough data
8.9
64
Categories
Categories
Shared Categories
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
InMoment Experience Improvement (XI) Platform and Qualtrics Strategy & Research (formerly CoreXM) share no categories
Unique Categories
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform is categorized as Experience Management, Conversation Intelligence, Text Analysis, Natural Language Understanding (NLU), and Feedback Analytics
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM) is categorized as Survey and Brand Intelligence
Reviews
Reviewers' Company Size
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform
Small-Business(50 or fewer emp.)
47.6%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
13.2%
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Small-Business(50 or fewer emp.)
21.5%
Mid-Market(51-1000 emp.)
33.5%
Enterprise(> 1000 emp.)
45.0%
Reviewers' Industry
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform
Computer Software
28.0%
Information Technology and Services
15.8%
Internet
7.1%
Marketing and Advertising
5.1%
Financial Services
4.8%
Other
39.2%
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Higher Education
21.3%
Education Management
11.9%
Research
7.8%
Information Technology and Services
6.6%
Market Research
4.3%
Other
48.1%
Most Helpful Reviews
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform
Most Helpful Favorable Review
Verified User
G
Verified User in Marketing and Advertising

When we were looking into Wootric they said they consistently deliver response rates at ~40%. We ran a pilot for a few months and sure enough we were right in the range of 40%. A huge difference from where we were prior to using Wootric. The team at...

Most Helpful Critical Review
Verified User
G
Verified User in Restaurants

Not enough ability to deep dive into comments or share

Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Most Helpful Favorable Review
KM
Kerry M.
Verified User in Hospital & Health Care

Qualtrics is a powerful and versatile tool that goes way beyond normal a normal survey solution. The great online documentation and the fast, friendly, and comprehensive support provided by the Qualtrics team enable novice and experienced users alike to use...

Most Helpful Critical Review
Maisy R.
MR
Maisy R.
Verified User in Research

How large the surveys can get in terms of files or like a certain level of processing power on the computer it’s taken. We’ve been having a lot of issues with surveys crashing or sending participants to the end without letting them actually completing (or...

Alternatives
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform Alternatives
Qualtrics Customer Experience
Qualtrics Customer Experience
Add Qualtrics Customer Experience
Medallia Customer Experience
Medallia Customer Experience
Add Medallia Customer Experience
Birdeye
Birdeye
Add Birdeye
Forsta
Forsta
Add Forsta
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM) Alternatives
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
SurveySparrow
SurveySparrow
Add SurveySparrow
QuestionPro
QuestionPro
Add QuestionPro
Alchemer Survey
Alchemer Survey
Add Alchemer Survey
Discussions
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform Discussions
Monty the Mongoose crying
InMoment Experience Improvement (XI) Platform has no discussions with answers
See all discussions
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM) Discussions
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is there a possibility of adding customer support in IST time?
3 comments
meisam r.
MR
you freeRead more
Are we the only organization having email deliverability issues to gmail accounts?
2 comments
JK
Bob - I recall we had similar reliability issues sending to Microsoft accounts a few years ago. It was solved by updating the sending email address for our...Read more
See all discussions
Ask InMoment Experience Improvement (XI) Platform a QuestionContact InMoment Experience Improvement (XI) Platform
Ask Qualtrics Strategy & Research (formerly CoreXM) a QuestionContact Qualtrics Strategy & Research (formerly CoreXM)

Spotlight Categories

Add Product
InMoment Experience Improvement (XI) Platform
InMoment Experience Improvement (XI) Platform
Qualtrics Strategy & Research (formerly CoreXM)
Qualtrics Strategy & Research (formerly CoreXM)
Optimized for quick response