Compare Ideagen Quality Management and MasterControl Quality Management System 
- Users report that MasterControl Quality Management System excels in Document Control with a score of 8.5, while Ideagen Quality Management follows closely with a score of 8.0. Reviewers mention that MasterControl's intuitive interface makes it easier to manage documents effectively.
- Reviewers say that MasterControl's Quality Processes score of 8.0 is on par with Ideagen's, but users on G2 highlight that MasterControl offers more robust analytics and reporting features, which help in making data-driven decisions.
- G2 users mention that MasterControl's Quality of Support is rated at 8.5, significantly higher than Ideagen's 7.8. Users report that MasterControl's customer support team is responsive and knowledgeable, which enhances the overall user experience.
- Users say that MasterControl's flexibility, rated at 7.6, allows for better customization of workflows compared to Ideagen's 7.0. Reviewers mention that this flexibility is crucial for adapting the software to specific business needs.
- Reviewers mention that while Ideagen Quality Management has a strong score of 7.4 in Audit Management, MasterControl's lower score of 6.5 indicates that users find it less effective in managing audits, which is a critical aspect of quality management.
- Users on G2 report that MasterControl's Product Direction score of 9.1 reflects a strong commitment to continuous improvement and innovation, whereas Ideagen's score of 7.0 suggests that users feel less confident about the future development of the product.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
At this time, we only use Q-Pulse for Document Control. The ease of use and navigation makes it easy for new users to learn how to use and find their way around the software with minimal instructions. The controls meet all of our regulatory, customer, and...
I find the interface can be a bit unwieldy at times. Although it allows a variety of configuration options some things cannot be changed which can lead to compromising the worflow for the user. Where I would expect fields to auto-fill the users information...
Qx allowed us to manage quality digitally across multiple business units and products. The validation through Vxt was by far the biggest advantage and time saver.
The weakness of MasterControl QMS in my experience is that the configuration options are small, and at times very confusing. I would say 80% is easy to understand and pick up, but the remaining 20% takes longer to understand. I have found because the system...
At this time, we only use Q-Pulse for Document Control. The ease of use and navigation makes it easy for new users to learn how to use and find their way around the software with minimal instructions. The controls meet all of our regulatory, customer, and...
Qx allowed us to manage quality digitally across multiple business units and products. The validation through Vxt was by far the biggest advantage and time saver.
I find the interface can be a bit unwieldy at times. Although it allows a variety of configuration options some things cannot be changed which can lead to compromising the worflow for the user. Where I would expect fields to auto-fill the users information...
The weakness of MasterControl QMS in my experience is that the configuration options are small, and at times very confusing. I would say 80% is easy to understand and pick up, but the remaining 20% takes longer to understand. I have found because the system...
