Compare ICANotes and TherapyNotes 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (77.7% of reviews)
Entry-Level Pricing
No pricing available
$25/mo for the first clinician
ICANotes
Star Rating
(12)3.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ICANotesTherapyNotes
Star Rating
(94)4.5 out of 5
Market Segments
Small-Business (77.7% of reviews)
Entry-Level Pricing
$25/mo for the first clinician
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TherapyNotes excels in Ease of Use with a score of 9.1, while ICANotes lags behind at 7.9. Reviewers mention that TherapyNotes' intuitive interface makes it easier for clinicians to navigate and manage their workflows effectively.
- Reviewers mention that TherapyNotes offers superior Quality of Support with a score of 9.2 compared to ICANotes' 8.3. Users on G2 highlight the responsiveness and helpfulness of TherapyNotes' customer service team, which is crucial for resolving issues quickly.
- Users say that TherapyNotes shines in Compliance with a score of 9.2, while ICANotes scores lower at 8.3. Reviewers emphasize that TherapyNotes provides robust features to ensure HIPAA compliance, which is essential for mental health practices.
- G2 users report that ICANotes has an advantage in Specialty EHR Templates, scoring 9.2 compared to TherapyNotes' 8.2. Users mention that ICANotes offers a wider variety of templates tailored for specific specialties, making it easier for practitioners to document patient care accurately.
- Users on G2 highlight that TherapyNotes leads in Patient Records management with a score of 9.5, while ICANotes scores 8.5. Reviewers say that TherapyNotes provides comprehensive patient record features that streamline documentation and improve patient care.
- Reviewers mention that ICANotes performs better in Appointment Scheduler functionality, scoring 9.3 compared to TherapyNotes' 8.9. Users report that ICANotes' scheduling features are more flexible and user-friendly, allowing for easier management of appointments.
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Pricing
Entry-Level Pricing
ICANotes
No pricing availableTherapyNotes
Non-Profit (501c3)
$25/mo
for the first clinician
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Free Trial
ICANotes
No trial information availableTherapyNotes
Free Trial is available
Ratings
Meets Requirements
8.8
8
9.1
72
Ease of Use
7.9
8
9.1
72
Ease of Setup
Not enough data
9.2
18
Ease of Admin
Not enough data
9.4
18
Quality of Support
8.3
7
9.2
64
Has the product been a good partner in doing business?
Not enough data
9.8
18
Product Direction (% positive)
8.5
8
7.9
68
Features by Category
Administrative
8.6
7
9.2
40
8.9
6
9.0
40
9.5
7
9.4
46
8.3
7
8.9
45
8.3
7
9.2
43
8.9
6
8.8
38
9.3
5
8.9
42
8.0
5
8.7
41
9.0
8
9.6
44
Clinical
8.5
8
9.5
45
9.2
8
8.2
38
9.2
6
8.8
34
9.2
8
9.4
44
8.0
5
Feature Not Available
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
9.3
12
Not enough data
8.6
7
Not enough data
9.0
12
Not enough data
9.2
18
Patient Health Information Management
Not enough data
9.1
15
Not enough data
8.8
8
Not enough data
9.1
15
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ICANotes and TherapyNotes are categorized as Mental Health
Unique Categories
ICANotes has no unique categories
Reviews
Reviewers' Company Size
ICANotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TherapyNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
50.0%
Staffing and Recruiting
10.0%
Renewables & Environment
10.0%
Non-Profit Organization Management
10.0%
Information Technology and Services
10.0%
Other
10.0%
Mental Health Care
74.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.3%
Primary/Secondary Education
2.1%
Medical Practice
2.1%
Other
11.7%
Most Helpful Reviews
ICANotes
Most Helpful Favorable Review
Aurelia B.
Verified User in Mental Health Care
It's easy to use. You dont even have to type a whole note as the service provides stored answers that u can select.
Most Helpful Critical Review
D W.
Verified User in Mental Health Care
The user interface is absolutely terrible. It is the worst interface that could possibly be designed. It is as if they set out to create the most hostile user experience - and succeeded.
TherapyNotes
Most Helpful Favorable Review
Verified User in Higher Education
Helps streamline clinical notes quickly and makes them less daunting to complete.
Most Helpful Critical Review
Verified User in Mental Health Care
I dislike the scheduling options. I dislike that there is no feature to hide clients names or abbreviate.
Aurelia B.
Verified User in Mental Health Care
It's easy to use. You dont even have to type a whole note as the service provides stored answers that u can select.
Verified User in Higher Education
Helps streamline clinical notes quickly and makes them less daunting to complete.
D W.
Verified User in Mental Health Care
The user interface is absolutely terrible. It is the worst interface that could possibly be designed. It is as if they set out to create the most hostile user experience - and succeeded.
Verified User in Mental Health Care
I dislike the scheduling options. I dislike that there is no feature to hide clients names or abbreviate.
Alternatives
Discussions
ICANotes has no discussions with answers
TherapyNotes has no discussions with answers
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