Compare IBM watsonx Assistant and Rasa 
At a Glance
Market Segments
Enterprise (42.5% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free
Free
IBM watsonx Assistant
Star Rating
(322)4.4 out of 5
Market Segments
Enterprise (42.5% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansRasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM watsonx Assistant excels in Natural Language Understanding (NLU) with a score of 9.1, while Rasa, although capable, scores lower in this area, indicating that IBM's NLU capabilities may provide a more seamless conversational experience.
- Reviewers mention that IBM watsonx Assistant offers a superior Conversational Platform with a score of 8.9 for personalization, compared to Rasa's lower performance, suggesting that IBM's platform may better tailor interactions to individual user needs.
- G2 users highlight that IBM watsonx Assistant's AI Text Generation and AI Text Summarization features score 8.7 and 9.0 respectively, showcasing its advanced generative AI capabilities, while Rasa's scores of 8.6 in both areas indicate it may not be as robust in generating and summarizing text.
- Users on G2 report that IBM watsonx Assistant shines in Sales Follow-Up automation with a score of 9.3, which suggests it may be more effective in managing post-sale interactions compared to Rasa, which does not have a specific score in this area.
- Reviewers mention that the Conversation Editor in IBM watsonx Assistant scores 9.0, indicating a user-friendly interface for creating and managing conversations, while Rasa's interface may not be as intuitive, leading to a steeper learning curve for new users.
- Users say that IBM watsonx Assistant's integration capabilities score 8.9, making it easier to connect with other tools and platforms, whereas Rasa's integration features may not be as extensive, potentially limiting its usability in diverse environments.
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Pricing
Entry-Level Pricing
IBM watsonx Assistant
Lite (Digital only)
Free
Everything you need to get started, free for as long as you need it
- Pre-built webchat interface
- Limited to 1,000 users / month
- 5 skills
Rasa
Developer Edition
Free
For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .
Free Trial
IBM watsonx Assistant
Free Trial is available
Rasa
Free Trial is available
Ratings
Meets Requirements
8.6
221
7.8
9
Ease of Use
8.5
228
7.2
9
Ease of Setup
8.1
154
Not enough data
Ease of Admin
7.9
137
Not enough data
Quality of Support
8.1
201
8.3
9
Has the product been a good partner in doing business?
8.4
135
Not enough data
Product Direction (% positive)
9.2
203
5.0
7
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.9
49
Not enough data
8.8
49
Not enough data
9.1
49
Not enough data
Automation - AI Agents
8.9
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Platform
9.0
48
Not enough data
8.9
49
Not enough data
8.5
44
Not enough data
Autonomy - AI Agents
9.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
8.7
5
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
IBM watsonx Assistant and Rasa are categorized as Bot Platforms
Unique Categories
IBM watsonx Assistant is categorized as AI Agents
Rasa is categorized as Conversational Support and Conversational Marketing
Reviews
Reviewers' Company Size
IBM watsonx Assistant
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rasa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.9%
Computer Software
13.0%
Telecommunications
5.3%
Banking
5.0%
Automotive
4.3%
Other
54.5%
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
Most Helpful Reviews
IBM watsonx Assistant
Most Helpful Favorable Review
Katherine S.
Verified User
The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...
Most Helpful Critical Review
Vishal S.
Verified User in Health, Wellness and Fitness
dev-ops is not there for wA, configuraution is not proper
Rasa
Most Helpful Favorable Review
Vinay B.
Verified User in Graphic Design
Has a good interface and will be there for them need of complete the best of the important things with easy navigation of website
Most Helpful Critical Review
Dhruv J.
Verified User in Computer Software
It is very difficult to use rasa for long form conversation or a little deep conversation.
Katherine S.
Verified User
The best for me is the ability of artificial intelligence watson, is how to interact with a human being, gives you advice on improvements in processes such as sales, interactions with your clientele, where you can even have keywords of your company recorded...
Vinay B.
Verified User in Graphic Design
Has a good interface and will be there for them need of complete the best of the important things with easy navigation of website
Vishal S.
Verified User in Health, Wellness and Fitness
dev-ops is not there for wA, configuraution is not proper
Dhruv J.
Verified User in Computer Software
It is very difficult to use rasa for long form conversation or a little deep conversation.
Discussions
Is IBM Watson assistant free?
2 comments
LS
You can start for free, small scale up to 1000 Monthly users and 10000 messages per month.
https://www.ibm.com/products/watson-assistant/pricing
Then pay...Read more
How can I learn advance level learning of IBM Watson?
1 comment
SB
You could take the watson assistant foundation course and earn an IBM certified Acclaim badge for...Read more
How can I integrate Watson Assistant to Watson Language Translator
1 comment
SB
Here is an example integration by the leader of the product management team in 2018 including links to code...Read more
Rasa has no discussions with answers
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