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Compare IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) and MaintainX 
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At a Glance
Market Segments
Enterprise (81.0% of reviews)
Mid-Market (49.2% of reviews)
Entry-Level Pricing
No pricing available
Free 1 Per User Per Month
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)
Star Rating
(203)3.8 out of 5
Market Segments
Enterprise (81.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)MaintainX
Star Rating
(1,366)4.8 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM TRIRIGA Application Suite has a robust Work Order Management feature rated at 9.5, which allows for efficient tracking and management of maintenance tasks, while MaintainX also excels in this area but with a slightly lower rating, indicating a more user-friendly experience overall.
- Reviewers mention that MaintainX shines in Mobile Field Access, receiving a high score of 9.1, making it easier for field technicians to access information on-the-go, whereas IBM TRIRIGA's mobile capabilities are perceived as less intuitive, with a score of 6.2.
- G2 users highlight the superior Quality of Support for MaintainX, which boasts a score of 9.6, indicating that users feel well-supported and valued, while IBM TRIRIGA's support is rated at 6.4, suggesting room for improvement in customer service responsiveness.
- Users on G2 report that MaintainX's Service Request Portal is highly effective, scoring 9.0, allowing for seamless communication and request management, while IBM TRIRIGA's similar feature is rated lower at 8.1, indicating a less streamlined user experience.
- Reviewers mention that MaintainX excels in Ease of Use with a score of 9.4, making it accessible for users of all technical backgrounds, while IBM TRIRIGA's score of 6.2 suggests a steeper learning curve that may hinder user adoption.
- Users say that MaintainX's Reporting & Dashboards feature is particularly strong, rated at 8.8, providing clear insights and analytics, whereas IBM TRIRIGA's reporting capabilities are rated lower at 6.8, which may limit users' ability to effectively analyze data.
Pricing
Entry-Level Pricing
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)
No pricing availableMaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Free Trial
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)
No trial information availableMaintainX
Free Trial is available
Ratings
Meets Requirements
7.6
106
9.1
1,228
Ease of Use
6.3
105
9.4
1,249
Ease of Setup
5.8
66
9.1
1,111
Ease of Admin
6.7
66
9.3
971
Quality of Support
6.4
100
9.6
1,193
Has the product been a good partner in doing business?
6.8
67
9.6
956
Product Direction (% positive)
6.7
105
9.7
1,213
Features by Category
Administrative
6.8
10
Not enough data
7.5
12
Not enough data
6.7
5
Not enough data
Operational
7.6
12
Not enough data
7.1
11
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Lease Administration Platform Features
7.6
28
Not enough data
6.7
26
Not enough data
6.3
25
Not enough data
7.4
24
Not enough data
7.4
22
Not enough data
7.5
21
Not enough data
8.0
18
Not enough data
7.6
22
Not enough data
6.7
30
Not enough data
6.9
26
Not enough data
Agentic AI - Lease Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
Not enough data
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Asset Tracking
Not enough data
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Agentic AI - Asset Tracking
Not enough data
7.4
101
Monitoring
Not enough data
9.1
93
Not enough data
9.2
94
Not enough data
8.8
91
Analytics
Not enough data
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Agentic AI - Asset Performance Management
Not enough data
7.7
56
Not enough data
7.7
58
Workflow & Automation
Not enough data
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Execution
Not enough data
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Analytics & Reporting
Not enough data
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Enterprise Management
Not enough data
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Knowledge Capture
Not enough data
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Generative AI
Not enough data
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Agentic AI
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Data & Integration
Not enough data
9.1
13
Not enough data
9.1
13
Task Tracking
Not enough data
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Checklist Options
Not enough data
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Software Availability
Not enough data
8.3
320
Not enough data
8.9
357
Not enough data
9.4
377
Not enough data
9.6
373
Asset Definition
Not enough data
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Asset Tracking
Not enough data
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Inventory
Not enough data
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Depreciation
Not enough data
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Maintenance
Not enough data
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Field Service
Not enough data
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Monitoring
Not enough data
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Contract & Warranty
Not enough data
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Analytics
Not enough data
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Integration
Not enough data
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
8.0
37
Integrated Workplace Management Systems (IWMS)Hide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Space and Facility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Integrated Workplace Management Systems (IWMS) features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Operational
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lease Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.6
88
Facility Management Platform Features
7.4
24
9.2
455
7.3
20
8.7
444
7.5
27
Feature Not Available
7.2
18
Feature Not Available
7.6
14
8.3
427
8.1
26
8.9
430
8.3
9
Feature Not Available
6.8
28
8.8
440
7.0
18
Feature Not Available
6.2
14
9.1
436
CMMS Platform Features
Not enough data
9.5
798
|
Verified
Not enough data
9.3
782
|
Verified
Not enough data
8.5
703
Not enough data
8.6
701
|
Verified
Not enough data
8.7
686
|
Verified
Not enough data
8.9
690
|
Verified
Not enough data
9.0
715
|
Verified
Not enough data
8.5
643
|
Verified
Not enough data
8.3
662
|
Verified
Not enough data
8.9
748
|
Verified
Categories
Categories
Shared Categories
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) and MaintainX are categorized as Facility Management
Unique Categories
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) is categorized as Lease Administration, Real Estate Activities Management, Lease Accounting, and Integrated Workplace Management Systems (IWMS)
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Asset Performance Management, and Asset Tracking
Reviews
Reviewers' Company Size
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.8%
Utilities
8.5%
Real Estate
7.7%
Telecommunications
5.6%
Facilities Services
5.6%
Other
57.7%
Manufacturing
15.0%
Facilities Services
7.3%
Construction
4.7%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.6%
Alternatives
Discussions
Why does this system lack so much integrity?
1 Comment
AL
I understand your frustration. I have worked with the product for 15+ years. TRIRIGA is highly configurable, so finding an implementation partner whose...Read more
IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) has no more discussions with answers
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
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