Compare IBM MaaS360 and Jamf Pro 
At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Enterprise (51.9% of reviews)
Entry-Level Pricing
$5.00 per device $10.00 per user
$7.89
IBM MaaS360
Star Rating
(173)4.2 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Entry-Level Pricing
$5.00 per device $10.00 per user
Free Trial is available
Browse all 4 pricing plansJamf Pro
Star Rating
(1,864)4.8 out of 5
Market Segments
Enterprise (51.9% of reviews)
Entry-Level Pricing
$7.89
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM MaaS360 excels in its Multi-OS Support with a rating of 8.5, allowing for a diverse range of devices, while Jamf Pro shines in Apple Support with a high rating of 9.4, making it a preferred choice for organizations heavily invested in Apple products.
- Reviewers mention that IBM MaaS360's Remote Wiping feature is rated at 9.5, providing robust security for lost or stolen devices, whereas Jamf Pro also offers a strong Remote Wipe capability with a rating of 9.2, but users note that its implementation is more seamless for Apple devices.
- G2 users highlight that IBM MaaS360's Data Encryption feature is rated at 9.0, ensuring sensitive information is well-protected, while Jamf Pro also scores a 9.0 in this area, but users report that its encryption processes are more user-friendly and integrated within the Apple ecosystem.
- Reviewers mention that IBM MaaS360 has a solid Compliance rating of 9.0, particularly in Multi-Factor Authentication, which is crucial for security, while Jamf Pro also scores well in compliance but is noted for its superior Access Management features, rated at 9.2, making it easier for administrators to manage user permissions.
- Users say that IBM MaaS360's Device Enrollment process is rated at 8.9, which is efficient but can be cumbersome for larger organizations, while Jamf Pro's Device Enrollment feature is rated at 9.4, with users praising its simplicity and effectiveness in onboarding new devices.
- Users on G2 report that IBM MaaS360's Quality of Support is rated at 8.0, which is decent but can be slow at times, while Jamf Pro stands out with a rating of 9.0, with many users praising the responsiveness and helpfulness of their support team.
Featured Products
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(15)
Enterprise Mobility Management
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Pricing
Entry-Level Pricing
IBM MaaS360
Deluxe Edition
$5.00 per device
$10.00 per user
Add email and chat containerization to separate personal and business data
- *Includes all Essentials Edition solutions
- Secure Mobile Mail
- Assistant
Jamf Pro
macOS
$7.89
Education and volume discounts available.
- https://www.jamf.com/request-trial/jamf-pro/
Free Trial
IBM MaaS360
Free Trial is available
Jamf Pro
Free Trial is available
Ratings
Meets Requirements
8.4
132
9.2
1,442
Ease of Use
8.1
133
8.8
1,471
Ease of Setup
7.7
96
8.4
1,358
Ease of Admin
7.9
84
8.8
1,415
Quality of Support
8.0
128
9.0
1,411
Has the product been a good partner in doing business?
8.0
83
9.3
1,393
Product Direction (% positive)
8.2
137
9.4
1,426
Features by Category
Scope
8.8
16
Not enough data
8.5
17
Not enough data
Security
9.2
16
Not enough data
8.0
18
Not enough data
9.5
17
Not enough data
Management
8.9
19
Not enough data
8.8
19
Not enough data
8.4
19
Not enough data
8.0
18
Not enough data
8.1
18
Not enough data
Identity Threat Detection and Response (ITDR)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remediation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Compliance
Not enough data
8.6
38
Not enough data
9.2
38
Not enough data
9.0
37
Not enough data
9.3
38
Protection
Not enough data
9.0
38
Not enough data
8.5
38
Not enough data
7.5
37
Not enough data
7.6
38
Not enough data
8.2
38
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
61
9.1
867
Operating System
8.6
60
Feature Not Available
8.4
58
9.3
1004
8.5
60
Feature Not Available
Management
8.5
65
9.0
987
8.7
58
8.6
840
8.5
58
Feature Not Available
8.8
53
8.6
845
8.0
60
8.7
915
Security
8.9
64
9.2
960
9.0
63
9.1
950
Platform
9.0
32
9.0
514
8.9
34
9.4
593
8.9
34
9.3
595
Operating System
8.7
31
Feature Not Available
8.9
29
9.4
592
9.3
31
Feature Not Available
Security
9.3
35
9.3
583
9.1
29
8.6
524
9.1
34
9.0
549
Management
9.0
35
9.0
567
9.1
33
8.8
487
9.2
34
8.7
441
9.2
32
8.8
474
8.4
33
8.8
524
Categories
Categories
Shared Categories
IBM MaaS360 and Jamf Pro are categorized as Enterprise Mobility Management, Mobile Application Management, and Mobile Device Management (MDM)
Unique Categories
IBM MaaS360 is categorized as Endpoint Protection Platforms, Unified Endpoint Management (UEM), Endpoint Management, Endpoint Detection & Response (EDR), and Identity Threat Detection and Response (ITDR)
Jamf Pro is categorized as Mobile Data Security
Reviews
Reviewers' Company Size
IBM MaaS360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jamf Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Banking
6.5%
Computer Software
5.2%
Hospital & Health Care
4.5%
Computer & Network Security
4.5%
Other
56.5%
Higher Education
16.6%
Education Management
16.4%
Information Technology and Services
10.5%
Primary/Secondary Education
9.3%
Computer Software
4.7%
Other
42.5%
Most Helpful Reviews
IBM MaaS360
Most Helpful Favorable Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Maas360 is an excellent MDM that is hosted in the cloud. Security policies are highly customizable. Works with all mobile operating systems (iOS, Android, Windows Phone, BlackBerry, etc). Exchange and Lotus support. Simply install on mobile device via...
Most Helpful Critical Review
Verified User in Insurance
Clunky, could not reliably distribute packages of .msi and sometimes even .exe. Admin portal is not admin-intuitive especially when relating to update distributions. Remote wipe never worked, and the assigned Mass IBM team to help remediate was either...
Jamf Pro
Most Helpful Favorable Review
Kim T.
Verified User in Education Management
JAMF Pro is a feature-rich software tool that is easy to use. In addition, JAMF Pro updates are released before Apple releases software upgrades. It's great to have support in JAMF for Apple's new features before they are released. This allows us to...
Most Helpful Critical Review
Verified User in Financial Services
Takes a while to get bug fixes implemented
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Maas360 is an excellent MDM that is hosted in the cloud. Security policies are highly customizable. Works with all mobile operating systems (iOS, Android, Windows Phone, BlackBerry, etc). Exchange and Lotus support. Simply install on mobile device via...
Kim T.
Verified User in Education Management
JAMF Pro is a feature-rich software tool that is easy to use. In addition, JAMF Pro updates are released before Apple releases software upgrades. It's great to have support in JAMF for Apple's new features before they are released. This allows us to...
Verified User in Insurance
Clunky, could not reliably distribute packages of .msi and sometimes even .exe. Admin portal is not admin-intuitive especially when relating to update distributions. Remote wipe never worked, and the assigned Mass IBM team to help remediate was either...
Verified User in Financial Services
Takes a while to get bug fixes implemented
Alternatives
Discussions
What is IBM MaaS360 with Watson?
2 comments
SG
IBM MaaS360 with Watson is a cloud-based solution that combines Unified Endpoint Management (UEM) with AI-powered insights. It helps organizations manage and...Read more
Android Enterprise
1 comment
JH
Hi Bryn, this could be a limitation you are experiencing related to your organizations licensing agreement with IBM. I would recommend contacting your...Read more
Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?
1 comment
JH
Yes. MaaS360 has a broad assortment of policy configurations available to customers, including the ability to mandate whether or not a device can connect...Read more
What is the difference between Jamf now and Jamf pro?
4 comments
KM
Jamf Now is a very basic MDM for a small fleet that just needs to manage a few devices. Jamf Pro has a binary that runs on each endpoint allowing you to...Read more
How do use patch management for multiple applications?
3 comments
93
Jamf patch requires two things one is patience, and the second is for every app you want to push; you are going to have to download, configure, and upload...Read more
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