You must be logged in to access this page.
Compare HubSpot Sales Hub and SuiteCRM 
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
$0.00
No pricing available
HubSpot Sales Hub
Star Rating
(12,290)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSuiteCRM
Star Rating
(91)4.2 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a rating of 8.8, while SuiteCRM's rating of 8.3 indicates it may not be as robust in this area. Reviewers mention that HubSpot's email automation features are user-friendly and effective for small businesses.
- Reviewers mention that SuiteCRM shines in Contact & Account Management with a score of 9.0, compared to HubSpot's 8.7. Users on G2 appreciate SuiteCRM's comprehensive contact management capabilities, which allow for better organization and tracking of customer interactions.
- G2 users highlight HubSpot's superior Ease of Use with a score of 8.7, while SuiteCRM's score of 7.9 suggests a steeper learning curve. Users say that HubSpot's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Users report that HubSpot Sales Hub offers better Quality of Support with a rating of 8.6, compared to SuiteCRM's 8.0. Reviewers mention that HubSpot's customer support is responsive and helpful, which is crucial for businesses needing quick assistance.
- Reviewers mention that SuiteCRM provides more flexibility in Customization with a score of 8.6, while HubSpot's score is lower at 8.0. Users appreciate SuiteCRM's ability to tailor the software to their specific business needs, which is a significant advantage for companies with unique requirements.
- Users on G2 highlight HubSpot's strong Lead Management capabilities, scoring 8.8, which matches SuiteCRM's score. However, reviewers say that HubSpot's integration with other marketing tools enhances its lead management effectiveness, making it a preferred choice for many users.
Featured Products
Sponsored
Dock
(138)
CPQ
Visit Website
Sponsored
servicePath CPQ
(46)
CPQ
Visit Website
Sponsored
Attio
(18)
CPQ
Visit Website
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
SuiteCRM
No pricing availableFree Trial
HubSpot Sales Hub
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.6
9,259
8.7
76
Ease of Use
8.7
9,683
7.9
76
Ease of Setup
8.4
3,730
8.1
35
Ease of Admin
8.6
2,956
8.2
33
Quality of Support
8.6
8,348
8.0
71
Has the product been a good partner in doing business?
8.8
2,912
8.8
32
Product Direction (% positive)
8.7
8,842
8.4
73
Features by Category
Sales Force Automation
8.7
5700
|
Verified
9.0
65
|
Verified
Feature Not Available
Feature Not Available
8.5
5551
|
Verified
8.5
60
|
Verified
8.5
5750
|
Verified
8.4
64
|
Verified
7.8
3873
|
Verified
8.2
54
|
Verified
8.5
4723
|
Verified
8.3
57
|
Verified
7.8
2935
|
Verified
8.2
56
|
Verified
7.9
2843
|
Verified
8.3
57
|
Verified
8.2
2137
8.2
57
|
Verified
Marketing Automation
8.7
5063
|
Verified
8.3
52
|
Verified
8.5
4737
|
Verified
8.0
54
|
Verified
8.8
4868
|
Verified
8.8
58
|
Verified
8.2
4133
|
Verified
Feature Not Available
Customer Support
8.3
3327
|
Verified
8.1
54
|
Verified
8.2
2161
8.0
52
|
Verified
8.5
2992
|
Verified
7.8
55
|
Verified
8.1
2983
|
Verified
7.6
51
|
Verified
8.3
3220
|
Verified
8.0
53
|
Verified
Reporting & Analytics
8.2
5451
|
Verified
8.4
62
|
Verified
8.4
5808
|
Verified
8.3
64
|
Verified
8.0
3992
|
Verified
8.0
57
|
Verified
Mobile & Social
8.0
3522
|
Verified
Feature Not Available
8.2
2178
|
Verified
8.2
46
7.7
3841
|
Verified
8.3
49
|
Verified
Platform
8.1
2607
|
Verified
8.6
36
|
Verified
8.3
2221
|
Verified
8.5
36
|
Verified
8.5
2683
|
Verified
8.8
36
|
Verified
8.2
1999
|
Verified
8.4
32
|
Verified
7.6
1699
8.5
32
|
Verified
8.0
2297
|
Verified
8.6
33
|
Verified
8.7
2691
|
Verified
8.6
35
|
Verified
8.1
1395
7.9
33
|
Verified
Integration
8.4
2029
|
Verified
8.4
33
|
Verified
8.2
2135
|
Verified
7.7
28
|
Verified
8.2
2001
|
Verified
7.7
28
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Configuration - cpq
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
496
Not enough data
8.6
592
Not enough data
8.9
620
Not enough data
8.9
627
Not enough data
Organization
9.0
649
Not enough data
8.8
635
Not enough data
8.6
573
Not enough data
Performance Analysis
8.3
527
Not enough data
8.8
636
Not enough data
Sales Analysis
8.5
532
Not enough data
8.7
588
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.9
1387
Not enough data
9.0
1428
Not enough data
8.3
1203
Not enough data
8.2
1107
Not enough data
8.8
1278
Not enough data
8.7
1141
Not enough data
8.6
1070
Not enough data
Repeatability and Reportability
8.6
1242
Not enough data
8.8
1306
Not enough data
8.6
1283
Not enough data
8.2
1160
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1016
Not enough data
8.2
984
Not enough data
8.3
974
Not enough data
7.9
855
Not enough data
7.8
803
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.3
270
Not enough data
8.0
238
Not enough data
8.1
248
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
213
Not enough data
7.8
223
Not enough data
Generative AI
Feature Not Available
Not enough data
Customer Requirements
8.7
186
Not enough data
8.8
177
Not enough data
8.5
178
Not enough data
Contracts
8.7
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.3
458
Not enough data
9.1
652
Not enough data
8.4
521
Not enough data
8.5
509
Not enough data
7.8
423
Not enough data
Branding & Customizatio
8.6
562
Not enough data
8.8
582
Not enough data
8.4
506
Not enough data
Automatic Rules & Configurations
8.7
558
Not enough data
8.9
566
Not enough data
8.5
524
Not enough data
Generative AI
Feature Not Available
Not enough data
Data Sourcing
8.4
1196
Not enough data
8.5
1267
Not enough data
8.2
1138
Not enough data
8.7
1392
Not enough data
8.4
1232
Not enough data
Predictive Analytics
8.2
1192
Not enough data
8.2
1153
Not enough data
7.8
984
Not enough data
8.0
1114
Not enough data
Sales Management
8.8
1407
Not enough data
8.0
1098
Not enough data
8.5
1258
Not enough data
8.9
1470
Not enough data
Content Management
8.4
700
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
713
Not enough data
8.4
699
Not enough data
Analytics
8.5
778
Not enough data
8.5
781
Not enough data
8.5
725
Not enough data
8.3
702
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
8.6
1105
Not enough data
8.2
899
Not enough data
8.6
1067
Not enough data
8.7
1097
Not enough data
Contacts
8.7
1172
Not enough data
8.5
1016
Not enough data
8.7
1076
Not enough data
Insights
9.1
1262
Not enough data
8.7
1104
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1009
Not enough data
Analytics
8.7
1929
Not enough data
8.8
1922
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1971
Not enough data
8.9
1972
Not enough data
8.8
2064
Not enough data
Feature Not Available
Not enough data
8.9
2049
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.0
660
Not enough data
8.2
737
|
Verified
Not enough data
7.7
608
|
Verified
Not enough data
8.5
831
Not enough data
Personalization
8.5
854
Not enough data
8.5
982
|
Verified
Not enough data
8.9
1081
|
Verified
Not enough data
8.5
877
|
Verified
Not enough data
Administrative
8.7
911
|
Verified
Not enough data
8.5
791
|
Verified
Not enough data
8.4
750
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and SuiteCRM are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Sales Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CPQ, and Business Scheduling
SuiteCRM is categorized as Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Information Technology and Services
16.3%
Computer Software
9.3%
Telecommunications
7.0%
Internet
5.8%
Accounting
5.8%
Other
55.8%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
SuiteCRM
Most Helpful Favorable Review
Verified User in Import and Export
Workflows available for free unlike Sugar. Very stable. Easy dashboard custumozation
Most Helpful Critical Review
Keegan M.
Verified User in Biotechnology
From a configurability perspective, there is a software development nuance you'll really need to have to get it off the ground. Wouldn't be for the faint of heart.
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User in Import and Export
Workflows available for free unlike Sugar. Very stable. Easy dashboard custumozation
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Keegan M.
Verified User in Biotechnology
From a configurability perspective, there is a software development nuance you'll really need to have to get it off the ground. Wouldn't be for the faint of heart.
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
SuiteCRM has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
