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Compare HubSpot Sales Hub and Pipedrive 
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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
HubSpot Sales Hub
Star Rating
(13,416)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,845)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates tasks and reminders, which helps them stay organized and manage their sales activities efficiently.
- Users say that Pipedrive stands out for its user-friendly interface and straightforward navigation. Reviewers highlight its efficient sales tracking and the ease of managing deal flow, making it a great choice for teams looking for simplicity in their CRM.
- According to verified reviews, HubSpot Sales Hub has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users frequently mention the platform's ability to provide valuable insights into lead performance and team productivity, enhancing their sales strategies.
- Reviewers mention that Pipedrive's setup process is notably quick and intuitive, with many users finding it easy to onboard new team members. This aspect is particularly beneficial for small businesses that need to get up and running without extensive training.
- G2 reviewers highlight that while both platforms offer solid support, HubSpot Sales Hub receives slightly higher marks for its customer service quality. Users appreciate the comprehensive support resources available, including a robust knowledge base and responsive customer support.
- Users report that Pipedrive is particularly effective for small businesses, with a significant portion of its user base coming from this segment. Reviewers note that it provides full visibility into sales activities, which is crucial for smaller teams managing multiple deals.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
HubSpot Sales Hub
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.6
9,772
8.5
2,492
Ease of Use
8.7
10,658
8.9
2,528
Ease of Setup
8.4
4,632
8.7
1,547
Ease of Admin
8.6
3,122
8.6
998
Quality of Support
8.6
8,798
8.4
2,132
Has the product been a good partner in doing business?
8.7
3,076
8.7
966
Product Direction (% positive)
8.7
9,352
8.8
2,456
Features by Category
Sales Force Automation
8.7
6045
|
Verified
8.5
2006
|
Verified
Feature Not Available
Feature Not Available
8.5
5901
|
Verified
8.8
2041
|
Verified
8.5
6089
|
Verified
8.6
2051
|
Verified
7.8
4189
|
Verified
7.7
1609
|
Verified
8.5
5053
|
Verified
8.3
1101
|
Verified
7.8
3245
|
Verified
7.7
1610
|
Verified
7.8
3151
|
Verified
7.7
1565
8.2
2444
7.8
1667
Marketing Automation
8.7
5375
|
Verified
7.5
1498
|
Verified
8.5
5041
|
Verified
7.5
1483
|
Verified
8.7
5187
|
Verified
8.5
1821
|
Verified
8.1
4429
|
Verified
7.5
1446
|
Verified
Customer Support
8.3
3623
|
Verified
7.9
1005
8.1
2453
7.8
986
8.4
3285
|
Verified
8.0
1016
8.0
3267
|
Verified
7.5
1474
8.3
3500
|
Verified
7.7
959
Reporting & Analytics
8.2
5755
|
Verified
8.0
1853
|
Verified
8.4
6101
|
Verified
8.3
1942
|
Verified
7.9
4276
|
Verified
7.9
1716
|
Verified
Mobile & Social
8.0
3795
|
Verified
7.6
1422
|
Verified
8.1
2447
|
Verified
7.4
1376
|
Verified
7.7
4115
|
Verified
7.9
1584
|
Verified
Platform
8.1
2902
|
Verified
8.2
1334
|
Verified
8.3
2521
|
Verified
8.3
1315
8.5
2975
|
Verified
8.4
1352
|
Verified
8.1
2277
|
Verified
8.2
1167
|
Verified
7.5
1970
7.3
1059
|
Verified
8.0
2570
|
Verified
7.8
1168
8.6
2974
|
Verified
8.7
1317
|
Verified
8.0
1659
7.8
1123
Integration
8.4
2260
|
Verified
8.1
1224
|
Verified
8.2
2364
|
Verified
8.0
1157
|
Verified
8.1
2224
|
Verified
7.9
1090
|
Verified
Generative AI
7.4
671
Feature Not Available
Agentic AI - CRM
7.1
208
7.2
167
7.1
206
7.5
168
7.3
204
7.4
166
7.1
207
7.2
167
7.0
206
7.3
166
7.1
206
7.3
167
7.1
206
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
623
Not enough data
8.8
650
Not enough data
8.9
657
Not enough data
Organization
9.0
679
Not enough data
8.8
665
Not enough data
8.7
603
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
666
Not enough data
Sales Analysis
8.5
561
Not enough data
8.7
618
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.9
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.2
21
Not enough data
8.1
21
Not enough data
8.4
21
Not enough data
Integrated Workflows
8.8
1627
Not enough data
9.0
1673
Not enough data
8.3
1434
Not enough data
8.2
1334
Not enough data
8.8
1518
Not enough data
8.7
1380
Not enough data
8.6
1301
Not enough data
Repeatability and Reportability
8.6
1475
Not enough data
8.7
1543
Not enough data
8.6
1515
Not enough data
8.1
1391
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1241
Not enough data
8.1
1209
Not enough data
8.2
1200
Not enough data
7.8
1080
Not enough data
7.7
1027
Not enough data
Generative AI
7.4
492
Not enough data
Agentic AI - Sales Engagement
7.0
176
Not enough data
7.2
177
Not enough data
7.2
178
Not enough data
7.3
177
Not enough data
7.2
178
Not enough data
7.2
178
Not enough data
7.2
179
Not enough data
Call Analytics
8.2
301
Not enough data
7.9
269
Not enough data
8.1
278
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
243
Not enough data
7.7
253
Not enough data
Generative AI
7.6
112
Not enough data
Agentic AI - Conversation Intelligence
7.5
25
Not enough data
7.5
25
Not enough data
7.7
25
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
Responses
8.1
9
Not enough data
8.3
9
Not enough data
7.4
9
Not enough data
Automation - AI Agents
8.8
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
Platform
8.0
9
Not enough data
8.1
9
Not enough data
8.8
8
Not enough data
Autonomy - AI Agents
7.7
8
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.5
8
Not enough data
Generative AI
9.0
8
Not enough data
9.0
8
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Integrations
8.3
522
Not enough data
9.0
718
Not enough data
8.3
587
Not enough data
8.4
576
Not enough data
7.7
487
Not enough data
Branding & Customizatio
8.6
627
Not enough data
8.7
647
Not enough data
8.4
569
Not enough data
Automatic Rules & Configurations
8.7
621
Not enough data
8.9
630
Not enough data
8.5
587
Not enough data
Agentic AI - Business Scheduling
7.6
46
Not enough data
7.6
46
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
78
7.2
65
6.8
78
7.3
64
6.6
78
7.4
64
Incentives
7.9
768
6.9
391
8.1
845
|
Verified
7.4
399
7.6
716
|
Verified
Feature Not Available
8.3
941
7.1
394
Personalization
8.4
966
7.7
413
8.5
1096
|
Verified
7.9
406
8.8
1194
|
Verified
8.2
425
8.5
986
|
Verified
8.0
410
Administrative
8.6
1020
|
Verified
7.8
406
8.4
900
|
Verified
7.7
399
8.3
856
7.5
386
Agentic AI - Email Tracking
6.9
115
7.7
56
6.9
115
7.7
56
7.0
115
7.6
55
6.9
115
7.5
54
6.9
114
7.6
55
6.9
115
7.8
55
7.0
116
8.1
54
Analytics
8.7
2091
8.0
254
8.8
2079
8.2
255
Feature Not Available
8.1
247
Customizations
8.8
2131
8.2
265
8.9
2130
8.3
254
8.8
2225
8.3
266
Feature Not Available
7.9
255
8.9
2203
8.3
256
Generative AI
7.5
483
Feature Not Available
Agentic AI - Sales Analytics
6.9
101
7.3
57
7.1
100
7.4
57
7.2
98
7.4
57
7.3
100
7.3
57
7.2
99
7.2
56
Data Sourcing
8.3
1351
7.8
424
8.4
1421
8.0
428
8.2
1289
7.9
425
8.6
1539
8.4
432
8.4
1384
8.0
418
Predictive Analytics
8.1
1342
7.7
420
8.2
1300
7.8
422
7.8
1128
7.3
405
7.9
1259
7.7
413
Sales Management
8.8
1548
8.6
438
7.9
1241
7.6
410
8.4
1403
8.3
419
8.9
1614
8.7
437
Agentic AI - Outbound Call Tracking
7.5
64
Not enough data
7.2
62
Not enough data
Calling
8.6
1193
Not enough data
8.1
985
Not enough data
8.6
1152
Not enough data
8.7
1184
Not enough data
7.9
71
Not enough data
Contacts
8.7
1259
Not enough data
8.4
1101
Not enough data
8.6
1161
Not enough data
Insights
9.0
1348
Not enough data
8.7
1189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1093
Not enough data
7.6
67
Not enough data
Agentic AI - Sales Enablement
7.1
64
Not enough data
7.1
63
Not enough data
7.0
62
Not enough data
Content Management
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.4
799
Not enough data
Analytics
8.4
883
Not enough data
8.4
884
Not enough data
8.4
828
Not enough data
8.3
802
Not enough data
Learning Management - Sales Enablement
7.5
39
Not enough data
7.4
38
Not enough data
7.8
40
Not enough data
Revenue Enablement - Sales Enablement
7.3
38
Not enough data
7.2
38
Not enough data
7.4
39
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, AI Agents For Business Operations, and Insurance CRM
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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