Compare HubSpot Sales Hub and Pipedrive 
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Small-Business (70.4% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
HubSpot Sales Hub
Star Rating
(12,261)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,330)4.3 out of 5
Market Segments
Small-Business (70.4% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
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HubSpot Sales Hub vs Pipedrive
When assessing the two solutions, reviewers found Pipedrive easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with HubSpot Sales Hub overall.
- Reviewers felt that HubSpot Sales Hub meets the needs of their business better than Pipedrive.
- When comparing quality of ongoing product support, reviewers felt that HubSpot Sales Hub is the preferred option.
- When assessing product direction, HubSpot Sales Hub and Pipedrive received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Free Trial
HubSpot Sales Hub
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.6
9,227
8.4
2,042
Ease of Use
8.7
9,649
8.9
2,071
Ease of Setup
8.4
3,698
8.7
1,116
Ease of Admin
8.6
2,941
8.6
828
Quality of Support
8.6
8,318
8.3
1,764
Has the product been a good partner in doing business?
8.8
2,898
8.7
800
Product Direction (% positive)
8.7
8,809
8.7
2,009
Features by Category
Sales Force Automation
8.7
5677
|
Verified
8.5
1633
|
Verified
Feature Not Available
Feature Not Available
8.5
5529
|
Verified
8.8
1670
|
Verified
8.6
5727
|
Verified
8.6
1681
|
Verified
7.8
3850
|
Verified
7.7
1256
|
Verified
8.5
4701
|
Verified
8.3
740
|
Verified
7.8
2912
|
Verified
7.7
1265
|
Verified
7.9
2821
|
Verified
7.7
1221
8.2
2116
7.8
1324
Marketing Automation
8.7
5041
|
Verified
7.4
1155
|
Verified
8.5
4716
|
Verified
7.5
1144
|
Verified
8.8
4847
|
Verified
8.5
1473
|
Verified
8.2
4112
|
Verified
7.5
1109
|
Verified
Customer Support
8.3
3307
|
Verified
7.9
665
8.2
2140
7.8
646
8.5
2970
|
Verified
8.0
672
8.1
2961
|
Verified
7.5
1141
8.3
3198
|
Verified
7.7
625
Reporting & Analytics
8.2
5430
|
Verified
7.9
1513
|
Verified
8.4
5786
|
Verified
8.3
1602
|
Verified
8.0
3970
|
Verified
7.8
1384
|
Verified
Mobile & Social
8.0
3502
|
Verified
7.6
1098
|
Verified
8.2
2157
|
Verified
7.4
1054
|
Verified
7.7
3820
|
Verified
8.0
1258
|
Verified
Platform
8.0
2583
|
Verified
8.1
986
|
Verified
8.3
2197
|
Verified
8.2
972
8.5
2659
|
Verified
8.4
1010
|
Verified
8.2
1976
|
Verified
8.2
832
|
Verified
7.6
1676
7.3
729
|
Verified
8.0
2274
|
Verified
7.9
834
8.7
2667
|
Verified
8.7
983
|
Verified
8.1
1373
7.8
798
Integration
8.4
2008
|
Verified
8.1
920
|
Verified
8.2
2113
|
Verified
8.0
857
|
Verified
8.2
1979
|
Verified
7.9
794
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
Not enough data
8.1
141
Not enough data
8.1
142
Not enough data
7.6
137
Not enough data
8.2
140
Not enough data
8.2
142
Not enough data
7.9
139
Not enough data
7.7
136
Not enough data
8.3
138
Not enough data
7.7
132
Reporting & Analytics
Not enough data
7.5
129
Not enough data
8.2
138
Platform
Not enough data
8.5
139
Not enough data
8.1
131
Not enough data
8.5
139
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
8.2
134
Not enough data
7.8
133
Not enough data
8.0
133
Not enough data
8.3
133
Not enough data
7.4
127
Not enough data
7.5
127
Configuration
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
9.1
70
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.7
286
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
492
Not enough data
8.6
588
Not enough data
8.9
616
Not enough data
8.9
623
Not enough data
Organization
9.0
645
Not enough data
8.8
631
Not enough data
8.6
569
Not enough data
Performance Analysis
8.3
523
Not enough data
8.8
632
Not enough data
Sales Analysis
8.5
528
Not enough data
8.7
584
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.9
1378
Not enough data
9.0
1419
Not enough data
8.3
1194
Not enough data
8.2
1098
Not enough data
8.9
1270
Not enough data
8.8
1132
Not enough data
8.6
1062
Not enough data
Repeatability and Reportability
8.6
1233
Not enough data
8.8
1297
Not enough data
8.6
1274
Not enough data
8.2
1152
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1007
Not enough data
8.2
976
Not enough data
8.3
965
Not enough data
7.9
847
Not enough data
7.8
794
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.3
267
Not enough data
8.0
235
Not enough data
8.1
245
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
210
Not enough data
7.9
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Customer Requirements
8.7
185
Not enough data
8.8
176
Not enough data
8.5
177
Not enough data
Contracts
8.7
163
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customization
Not enough data
8.3
49
Not enough data
7.6
45
Not enough data
7.1
44
Not enough data
7.5
49
Additional Functionality
Not enough data
8.0
46
Not enough data
6.4
44
Not enough data
7.9
51
Not enough data
6.9
44
Not enough data
7.4
46
Integrations
8.3
455
Not enough data
9.0
649
Not enough data
8.4
518
Not enough data
8.5
506
Not enough data
7.8
420
Not enough data
Branding & Customizatio
8.6
559
Not enough data
8.8
579
Not enough data
8.4
503
Not enough data
Automatic Rules & Configurations
8.7
555
Not enough data
8.9
563
Not enough data
8.5
521
Not enough data
Generative AI
Feature Not Available
Not enough data
Data Sourcing
8.4
1187
7.8
260
8.5
1258
8.0
262
8.3
1129
7.9
261
8.7
1384
8.3
266
8.4
1223
7.9
257
Predictive Analytics
8.2
1183
7.7
260
8.2
1144
7.8
262
7.8
975
7.2
244
8.0
1105
7.7
255
Sales Management
8.8
1399
8.6
273
8.0
1089
7.5
253
8.5
1250
8.3
260
8.9
1461
8.7
272
Content Management
8.4
698
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
710
Not enough data
8.4
697
Not enough data
Analytics
8.5
775
Not enough data
8.5
779
Not enough data
8.5
722
Not enough data
8.3
699
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
8.6
1101
Not enough data
8.2
895
Not enough data
8.6
1064
Not enough data
8.7
1093
Not enough data
Contacts
8.7
1168
Not enough data
8.5
1012
Not enough data
8.7
1072
Not enough data
Insights
9.1
1258
Not enough data
8.7
1100
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1005
Not enough data
Analytics
8.7
1913
7.7
146
8.8
1906
8.1
148
Feature Not Available
7.8
141
Customizations
8.8
1956
8.0
152
8.9
1957
8.2
145
8.8
2049
8.3
156
Feature Not Available
7.8
150
8.9
2034
8.2
148
Generative AI
Feature Not Available
Feature Not Available
Incentives
8.0
652
6.8
229
8.3
729
|
Verified
7.3
235
7.7
600
|
Verified
Feature Not Available
8.5
823
6.9
231
Personalization
8.5
846
7.6
245
8.6
974
|
Verified
7.6
239
8.9
1073
|
Verified
8.1
254
8.5
869
|
Verified
7.8
243
Administrative
8.7
903
|
Verified
7.6
239
8.5
783
|
Verified
7.6
235
8.4
742
7.3
225
Categories
Categories
Shared Categories
HubSpot Sales Hub and Pipedrive are categorized as Sales Platforms, Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, CPQ, and Business Scheduling
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Computer Software
11.2%
Information Technology and Services
11.1%
Marketing and Advertising
10.6%
Financial Services
4.3%
Internet
3.7%
Other
59.1%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Will S.
Verified User in Furniture
Extremely poor tech for the chatbot Very slow customer support - they work European Hours so if you in North America, South America or Asia/Pacific. Expect each query to take 24 hours. Just brutal. Just avoid.
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Will S.
Verified User in Furniture
Extremely poor tech for the chatbot Very slow customer support - they work European Hours so if you in North America, South America or Asia/Pacific. Expect each query to take 24 hours. Just brutal. Just avoid.
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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