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HubSpot Sales Hub
HubSpot Sales Hub
(12,212)
4.4 out of 5
HubSpot Sales Hub
By HubSpot
Optimized for quick response
Kommo
Kommo
(30)
3.7 out of 5
Kommo
By QSOFT LLC
At a Glance
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(12,212)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Information
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Kommo
Kommo
Star Rating
(30)3.7 out of 5
Market Segments
Small-Business (77.8% of reviews)
Information
Entry-Level Pricing
$15 User/Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Kommo excels in its Lead Management capabilities, scoring 8.8, which is on par with HubSpot Sales Hub. However, reviewers mention that HubSpot's Email Marketing features are superior, with a score of 8.8 compared to Kommo's 7.8, highlighting HubSpot's more robust email automation tools.
  • Reviewers mention that Kommo's Product Catalog configuration is highly rated at 9.2, making it easier for small businesses to manage their offerings. In contrast, HubSpot Sales Hub's configuration features, while strong, do not reach the same level of user satisfaction, particularly in Document & Content Management, where it scores 8.0.
  • Users on G2 report that Kommo's Customer Support is commendable, with a score of 8.5, but HubSpot Sales Hub outshines it with an 8.6, particularly in areas like Knowledge Base and Case Management, where users appreciate the extensive resources available.
  • G2 users highlight that HubSpot Sales Hub offers better Sales Force Automation features, particularly in Opportunity & Pipeline Management with a score of 8.5, compared to Kommo's 7.7. Reviewers mention that this makes HubSpot a more effective tool for tracking sales progress.
  • Users say that Kommo's Pricing Flexibility is a strong point, scoring 8.9, which is appealing for small businesses. However, HubSpot's entry-level price of $0.00 for its basic features is a significant advantage for startups looking to minimize costs.
  • Reviewers mention that while both platforms offer Integrations, HubSpot Sales Hub's breadth of partner applications and integration APIs, scoring 8.2, provides a more seamless experience for users looking to connect with other tools, compared to Kommo's lower scores in this area.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Kommo
Basic
$15
User/Month
Browse all 3 pricing plans
Free Trial
HubSpot Sales Hub
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
8.6
9,180
7.6
23
Ease of Use
8.7
9,601
8.3
24
Ease of Setup
8.4
3,656
8.5
11
Ease of Admin
8.6
2,925
8.5
11
Quality of Support
8.6
8,276
8.5
21
Has the product been a good partner in doing business?
8.8
2,881
7.7
11
Product Direction (% positive)
8.7
8,763
7.3
22
Features by Category
CRMHide 36 FeaturesShow 36 Features
8.2
114,078
7.3
430
Sales Force Automation
8.7
5655
|
Verified
8.1
18
|
Verified
Feature Not Available
Feature Not Available
8.5
5507
|
Verified
7.8
18
|
Verified
8.6
5705
|
Verified
7.5
18
|
Verified
7.8
3828
|
Verified
6.9
15
8.5
4679
|
Verified
7.8
16
|
Verified
7.8
2890
|
Verified
5.7
14
|
Verified
7.9
2799
|
Verified
6.1
15
8.2
2094
7.7
14
|
Verified
Marketing Automation
8.7
5020
|
Verified
7.8
13
|
Verified
8.5
4696
|
Verified
7.6
14
8.8
4826
|
Verified
8.9
19
|
Verified
8.2
4092
|
Verified
Feature Not Available
Customer Support
8.3
3286
|
Verified
7.7
15
8.2
2120
7.3
13
8.5
2950
|
Verified
7.3
13
8.1
2942
|
Verified
7.4
11
8.3
3178
|
Verified
7.4
14
Reporting & Analytics
8.2
5411
|
Verified
7.0
19
|
Verified
8.4
5767
|
Verified
7.4
19
|
Verified
8.0
3952
|
Verified
7.1
16
|
Verified
Mobile & Social
8.0
3484
|
Verified
6.5
12
|
Verified
8.2
2138
|
Verified
7.0
11
|
Verified
7.7
3803
|
Verified
7.2
16
|
Verified
Platform
8.0
2559
|
Verified
7.3
11
|
Verified
8.3
2173
|
Verified
7.6
11
|
Verified
8.5
2635
|
Verified
7.4
11
|
Verified
8.2
1953
|
Verified
7.9
7
|
Verified
7.6
1652
6.7
7
8.0
2250
|
Verified
6.4
6
8.7
2643
|
Verified
7.7
10
|
Verified
8.1
1350
6.7
6
Integration
8.4
1988
|
Verified
7.3
11
|
Verified
8.2
2094
|
Verified
7.3
10
|
Verified
8.2
1959
|
Verified
7.4
7
|
Verified
Generative AI
Feature Not Available
Feature Not Available
CPQHide 32 FeaturesShow 32 Features
8.8
2,803
Not enough data
Configuration
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
9.1
70
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.9
198
Not enough data
8.5
266
Not enough data
8.3
238
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
284
Not enough data
8.3
227
Not enough data
8.4
199
Not enough data
8.7
285
Not enough data
8.6
274
Not enough data
Feature Not Available
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 13 FeaturesShow 13 Features
8.7
6,324
Not enough data
Lead Facilitation
8.4
483
Not enough data
8.6
579
Not enough data
8.9
606
Not enough data
8.9
613
Not enough data
Organization
9.0
635
Not enough data
8.8
621
Not enough data
8.7
559
Not enough data
Performance Analysis
8.4
513
Not enough data
8.8
622
Not enough data
Sales Analysis
8.5
519
Not enough data
8.8
574
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sales EngagementHide 18 FeaturesShow 18 Features
8.5
17,888
Not enough data
Integrated Workflows
8.9
1364
Not enough data
9.0
1405
Not enough data
8.4
1180
Not enough data
8.3
1085
Not enough data
8.9
1257
Not enough data
8.8
1118
Not enough data
8.6
1049
Not enough data
Repeatability and Reportability
8.6
1220
Not enough data
8.8
1284
Not enough data
8.6
1260
Not enough data
8.2
1140
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.4
994
Not enough data
8.3
963
Not enough data
8.3
952
Not enough data
7.9
835
Not enough data
7.8
782
Not enough data
Generative AI
Feature Not Available
Not enough data
Conversation IntelligenceHide 8 FeaturesShow 8 Features
8.0
1,167
Not enough data
Call Analytics
8.3
265
Not enough data
8.0
233
Not enough data
8.2
243
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
208
Not enough data
7.9
218
Not enough data
Generative AI
Feature Not Available
Not enough data
Quote-to-CashHide 9 FeaturesShow 9 Features
8.7
689
Not enough data
Customer Requirements
8.7
182
Not enough data
8.8
173
Not enough data
8.5
174
Not enough data
Contracts
8.7
160
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business SchedulingHide 11 FeaturesShow 11 Features
8.6
5,660
Not enough data
Integrations
8.4
439
Not enough data
9.1
633
Not enough data
8.5
503
Not enough data
8.5
493
Not enough data
7.9
407
Not enough data
Branding & Customizatio
8.6
543
Not enough data
8.8
563
Not enough data
8.5
488
Not enough data
Automatic Rules & Configurations
8.8
539
Not enough data
8.9
547
Not enough data
8.5
505
Not enough data
Sales Acceleration PlatformsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales AnalyticsHide 13 FeaturesShow 13 Features
8.4
15,618
Not enough data
Data Sourcing
8.4
1174
Not enough data
8.5
1245
Not enough data
8.3
1116
Not enough data
8.7
1371
Not enough data
8.4
1210
Not enough data
Predictive Analytics
8.2
1170
Not enough data
8.2
1131
Not enough data
7.9
962
Not enough data
8.0
1092
Not enough data
Sales Management
8.8
1386
Not enough data
8.0
1076
Not enough data
8.5
1237
Not enough data
8.9
1448
Not enough data
Sales EnablementHide 12 FeaturesShow 12 Features
8.4
5,038
Not enough data
Content Management
8.4
692
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
704
Not enough data
8.4
691
Not enough data
Analytics
8.5
769
Not enough data
8.5
773
Not enough data
8.5
716
Not enough data
8.3
693
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Outbound Call TrackingHide 12 FeaturesShow 12 Features
8.6
10,699
Not enough data
Calling
8.7
1094
Not enough data
8.2
888
Not enough data
8.6
1057
Not enough data
8.7
1086
Not enough data
Contacts
8.7
1161
Not enough data
8.5
1005
Not enough data
8.7
1066
Not enough data
Insights
9.1
1251
Not enough data
8.7
1093
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
998
Not enough data
Email TrackingHide 9 FeaturesShow 9 Features
8.8
11,704
Not enough data
Analytics
8.7
1894
Not enough data
8.8
1887
Not enough data
Feature Not Available
Not enough data
Customizations
8.9
1938
Not enough data
8.9
1938
Not enough data
8.8
2031
Not enough data
Feature Not Available
Not enough data
8.9
2016
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales Performance ManagementHide 11 FeaturesShow 11 Features
8.4
8,888
Not enough data
Incentives
8.1
642
Not enough data
8.3
719
|
Verified
Not enough data
7.8
590
|
Verified
Not enough data
8.5
814
Not enough data
Personalization
8.5
836
Not enough data
8.6
964
|
Verified
Not enough data
8.9
1063
|
Verified
Not enough data
8.6
859
|
Verified
Not enough data
Administrative
8.7
894
|
Verified
Not enough data
8.5
774
|
Verified
Not enough data
8.4
733
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub
HubSpot Sales Hub
Kommo
Kommo
HubSpot Sales Hub and Kommo are categorized as CRM
Unique Categories
HubSpot Sales Hub
Kommo
Kommo has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
61.9%
Mid-Market(51-1000 emp.)
34.3%
Enterprise(> 1000 emp.)
3.8%
Kommo
Kommo
Small-Business(50 or fewer emp.)
77.8%
Mid-Market(51-1000 emp.)
11.1%
Enterprise(> 1000 emp.)
11.1%
Reviewers' Industry
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
16.1%
Information Technology and Services
12.0%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Kommo
Kommo
Information Technology and Services
18.5%
Marketing and Advertising
14.8%
Telecommunications
7.4%
Internet
7.4%
Education Management
7.4%
Other
44.4%
Most Helpful Reviews
HubSpot Sales Hub
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
CA
Calandria A.
Verified User in Insurance

HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...

Most Helpful Critical Review
Verified User in Events Services
GE
Verified User in Events Services

The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...

Kommo
Kommo
Most Helpful Favorable Review
Verified User
G
Verified User in Retail

It's easy to use, and has amazing automations. It's so easy to sue that it's nearly completely automatic, this is hands down spectacular!

Most Helpful Critical Review
EZ
El Z.
Verified User in Marketing and Advertising

It definatly lacks the esssential functionality of CRM. Automation not working properly at all. Pipline is hard to manage. Interface is very unclear

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Kommo
Kommo Alternatives
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Discussions
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
See all discussions
Kommo
Kommo Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 comment
Eric M.
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Monty the Mongoose crying
Kommo has no more discussions with answers
See all discussions
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Spotlight Categories

Add Product
HubSpot Sales Hub
HubSpot Sales Hub
Optimized for quick response
Kommo
Kommo