Compare HubSpot Sales Hub and Kommo

At a Glance
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(13,566)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Kommo
Kommo
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (78.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that HubSpot Sales Hub excels in providing a comprehensive dashboard that allows users to quickly grasp their deal opportunities. Many users appreciate how this feature helps them stay organized and informed throughout the day, making it a go-to tool for managing sales activities.
  • Users say that Kommo stands out for its intuitive and user-friendly interface, which simplifies the management of conversations, leads, and sales pipelines. Reviewers highlight the platform's automation features, which save time and enhance productivity by keeping tasks organized and on track.
  • According to verified reviews, HubSpot Sales Hub offers a robust set of features for lead management and deal tracking, with users praising its ability to automate processes and maintain organized contact records. This functionality is particularly beneficial for teams looking to streamline their sales motions.
  • Reviewers mention that while Kommo is easy to configure and use, it may not always meet the specific workflow needs of all users. Some have noted challenges in customization, which can impact how well the software aligns with their unique business processes.
  • G2 reviewers highlight that HubSpot Sales Hub's quality of support is consistently rated highly, with users appreciating the responsive customer service that assists them in navigating the platform effectively. This level of support can be crucial for teams that rely on timely assistance.
  • Users report that Kommo's API and integration capabilities are a significant advantage, allowing for seamless connections with other tools. This flexibility is often praised by users who value the ability to centralize their operations and enhance their overall workflow.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Kommo
Basic
$15.00
Browse all 3 pricing plans
Free Trial
HubSpot Sales Hub
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
8.6
9,883
8.1
33
Ease of Use
8.7
10,772
8.3
34
Ease of Setup
8.4
4,740
7.7
21
Ease of Admin
8.6
3,155
8.7
17
Quality of Support
8.6
8,899
8.3
31
Has the product been a good partner in doing business?
8.7
3,106
8.1
17
Product Direction (% positive)
8.7
9,460
8.2
32
Features by Category
Sales Force Automation
8.7
6101
|
Verified
8.3
24
|
Verified
Feature Not Available
Feature Not Available
8.5
5965
|
Verified
8.2
28
|
Verified
8.6
6143
|
Verified
8.0
27
|
Verified
7.8
4202
|
Verified
7.3
20
8.5
5074
|
Verified
7.8
22
|
Verified
7.8
3258
|
Verified
6.5
21
|
Verified
7.8
3162
|
Verified
6.4
20
8.2
2458
7.7
19
|
Verified
Marketing Automation
8.7
5398
|
Verified
7.7
18
|
Verified
8.5
5056
|
Verified
7.6
19
8.7
5223
|
Verified
8.9
28
|
Verified
8.1
4443
|
Verified
Feature Not Available
Customer Support
8.3
3633
|
Verified
7.3
20
8.1
2463
7.1
19
8.4
3298
|
Verified
6.9
18
8.0
3279
|
Verified
7.0
16
8.2
3509
|
Verified
6.9
18
Reporting & Analytics
8.2
5798
|
Verified
7.2
24
|
Verified
8.4
6128
|
Verified
7.5
24
|
Verified
8.0
4291
|
Verified
7.2
20
|
Verified
Mobile & Social
8.0
3809
|
Verified
6.7
17
|
Verified
8.1
2460
|
Verified
7.4
18
|
Verified
7.7
4129
|
Verified
7.0
20
|
Verified
Platform
8.1
2922
|
Verified
7.8
17
|
Verified
8.3
2548
|
Verified
7.9
15
|
Verified
8.5
2982
|
Verified
7.6
15
|
Verified
8.1
2281
|
Verified
8.2
11
|
Verified
7.5
1976
6.8
11
8.0
2577
|
Verified
6.8
10
8.6
2986
|
Verified
8.1
14
|
Verified
8.0
1667
6.8
10
Integration
8.4
2263
|
Verified
7.3
14
|
Verified
8.2
2376
|
Verified
7.4
13
|
Verified
8.1
2229
|
Verified
7.7
10
|
Verified
Generative AI
7.4
677
6.3
5
Agentic AI - CRM
7.2
217
Not enough data
7.2
214
Not enough data
7.3
213
8.0
5
7.1
215
Not enough data
7.0
214
Not enough data
7.1
213
Not enough data
7.2
213
8.3
6
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
833
Not enough data
Lead Facilitation
8.4
528
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
659
Not enough data
Organization
9.0
681
Not enough data
8.8
667
Not enough data
8.7
605
Not enough data
Performance Analysis
8.3
558
Not enough data
8.8
668
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
619
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
8.0
1,870
Not enough data
Integrated Workflows
8.8
1634
Not enough data
9.0
1681
Not enough data
8.3
1439
Not enough data
8.2
1336
Not enough data
8.8
1524
Not enough data
8.7
1386
Not enough data
8.5
1303
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1549
Not enough data
8.6
1520
Not enough data
8.1
1394
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1244
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
7.7
383
Not enough data
Call Analytics
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.4
10
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
8.4
769
Not enough data
Integrations
8.3
523
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
577
Not enough data
7.7
488
Not enough data
Branding & Customizatio
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Not enough data
Automatic Rules & Configurations
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Visitor IdentificationHide 1 FeatureShow 1 Feature
6.0
17
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.0
1,386
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
771
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Not enough data
Personalization
8.4
968
Not enough data
8.5
1101
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
990
|
Verified
Not enough data
Administrative
8.6
1023
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
858
Not enough data
7.8
2,521
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2096
Not enough data
8.8
2083
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2135
Not enough data
8.9
2135
Not enough data
8.8
2231
Not enough data
Feature Not Available
Not enough data
8.9
2208
Not enough data
Generative AI
7.5
485
Not enough data
8.0
1,851
Not enough data
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1355
Not enough data
8.4
1424
Not enough data
8.2
1291
Not enough data
8.6
1544
Not enough data
8.4
1387
Not enough data
Predictive Analytics
8.1
1345
Not enough data
8.2
1303
Not enough data
7.7
1132
Not enough data
7.9
1263
Not enough data
Sales Management
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1408
Not enough data
8.9
1619
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.3
1,507
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
71
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.6
67
Not enough data
7.8
1,020
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.3
799
Not enough data
Analytics
8.4
883
Not enough data
8.5
884
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub
HubSpot Sales Hub
Kommo
Kommo
HubSpot Sales Hub and Kommo are categorized as CRM
Reviews
Reviewers' Company Size
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
60.8%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
3.9%
Kommo
Kommo
Small-Business(50 or fewer emp.)
78.4%
Mid-Market(51-1000 emp.)
8.1%
Enterprise(> 1000 emp.)
13.5%
Reviewers' Industry
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Kommo
Kommo
Marketing and Advertising
21.6%
Information Technology and Services
13.5%
Telecommunications
5.4%
Retail
5.4%
Music
5.4%
Other
48.6%
Alternatives
HubSpot Sales Hub
HubSpot Sales Hub Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
Apollo.io
Apollo.io
Add Apollo.io
Zoho CRM
Zoho
Add Zoho CRM
Freshsales
Freshsales
Add Freshsales
Kommo
Kommo Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
Pipedrive
Pipedrive
Add Pipedrive
Zoho CRM
Zoho
Add Zoho CRM
Creatio
Creatio
Add Creatio
Discussions
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Kommo
Kommo Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
Eric M.
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Monty the Mongoose crying
Kommo has no more discussions with answers