Compare HubSpot Sales Hub and Insightly CRM 
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$0.00
$29/ user, per month (billed annually)
HubSpot Sales Hub
Star Rating
(12,290)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansInsightly CRM
Star Rating
(920)4.2 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Insightly CRM excels in Contact & Account Management with a score of 8.4, while HubSpot Sales Hub slightly outperforms it with a score of 8.7, indicating that HubSpot offers more robust features for managing customer relationships.
- Reviewers mention that HubSpot Sales Hub shines in Email Marketing, scoring 8.8 compared to Insightly's 7.6. This suggests that HubSpot provides more effective tools for creating and managing email campaigns.
- G2 users highlight that Insightly CRM has a strong Product Catalog feature with a score of 9.2, which is significantly higher than HubSpot's offerings, indicating that Insightly may be better suited for businesses that require detailed product management.
- Users on G2 report that HubSpot Sales Hub's Lead Management capabilities are superior, scoring 8.8 compared to Insightly's 8.1, suggesting that HubSpot provides more comprehensive tools for tracking and nurturing leads.
- Reviewers say that HubSpot Sales Hub offers better Customer Support features, with a score of 8.4 for Case Management, compared to Insightly's 7.8, indicating that users may find more responsive and effective support with HubSpot.
- Users report that Insightly CRM's Task Management features score 8.1, while HubSpot's score of 8.5 suggests a more streamlined approach to managing tasks and activities, which can enhance productivity for sales teams.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
HubSpot Sales Hub
Free Trial is available
Insightly CRM
Free Trial is available
Ratings
Meets Requirements
8.6
9,259
8.2
778
Ease of Use
8.7
9,683
8.4
783
Ease of Setup
8.4
3,730
8.3
339
Ease of Admin
8.6
2,956
8.5
334
Quality of Support
8.6
8,348
8.0
666
Has the product been a good partner in doing business?
8.8
2,912
8.5
319
Product Direction (% positive)
8.7
8,842
8.0
753
Features by Category
Sales Force Automation
8.7
5700
|
Verified
8.5
611
|
Verified
Feature Not Available
Feature Not Available
8.5
5551
|
Verified
8.2
586
|
Verified
8.5
5750
|
Verified
8.1
614
|
Verified
7.8
3873
|
Verified
7.5
340
|
Verified
8.5
4723
|
Verified
8.0
443
|
Verified
7.8
2935
|
Verified
7.5
329
|
Verified
7.9
2843
|
Verified
7.6
339
|
Verified
8.2
2137
8.0
413
|
Verified
Marketing Automation
8.7
5063
|
Verified
7.6
397
|
Verified
8.5
4737
|
Verified
Feature Not Available
8.8
4868
|
Verified
8.1
514
|
Verified
8.2
4133
|
Verified
7.5
330
|
Verified
Customer Support
8.3
3327
|
Verified
7.8
384
8.2
2161
7.8
389
8.5
2992
|
Verified
7.9
449
8.1
2983
|
Verified
7.6
315
|
Verified
8.3
3220
|
Verified
7.8
351
Reporting & Analytics
8.2
5451
|
Verified
7.9
516
|
Verified
8.4
5808
|
Verified
7.9
539
|
Verified
8.0
3992
|
Verified
7.6
377
|
Verified
Mobile & Social
8.0
3522
|
Verified
7.8
346
|
Verified
8.2
2178
|
Verified
7.8
342
|
Verified
7.7
3841
|
Verified
7.8
406
|
Verified
Platform
8.1
2607
|
Verified
8.0
309
|
Verified
8.3
2221
|
Verified
8.1
304
|
Verified
8.5
2683
|
Verified
8.4
315
|
Verified
8.2
1999
|
Verified
8.0
209
|
Verified
7.6
1699
7.3
82
8.0
2297
|
Verified
7.6
244
|
Verified
8.7
2691
|
Verified
8.3
315
|
Verified
8.1
1395
7.6
209
|
Verified
Integration
8.4
2029
|
Verified
8.0
282
|
Verified
8.2
2135
|
Verified
7.7
231
|
Verified
8.2
2001
|
Verified
7.3
219
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Configuration - cpq
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
496
Not enough data
8.6
592
Not enough data
8.9
620
Not enough data
8.9
627
Not enough data
Organization
9.0
649
Not enough data
8.8
635
Not enough data
8.6
573
Not enough data
Performance Analysis
8.3
527
Not enough data
8.8
636
Not enough data
Sales Analysis
8.5
532
Not enough data
8.7
588
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.9
1387
Not enough data
9.0
1428
Not enough data
8.3
1203
Not enough data
8.2
1107
Not enough data
8.8
1278
Not enough data
8.7
1141
Not enough data
8.6
1070
Not enough data
Repeatability and Reportability
8.6
1242
Not enough data
8.8
1306
Not enough data
8.6
1283
Not enough data
8.2
1160
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1016
Not enough data
8.2
984
Not enough data
8.3
974
Not enough data
7.9
855
Not enough data
7.8
803
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.3
270
Not enough data
8.0
238
Not enough data
8.1
248
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
213
Not enough data
7.8
223
Not enough data
Generative AI
Feature Not Available
Not enough data
Customer Requirements
8.7
186
Not enough data
8.8
177
Not enough data
8.5
178
Not enough data
Contracts
8.7
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
8.3
458
Not enough data
9.1
652
Not enough data
8.4
521
Not enough data
8.5
509
Not enough data
7.8
423
Not enough data
Branding & Customizatio
8.6
562
Not enough data
8.8
582
Not enough data
8.4
506
Not enough data
Automatic Rules & Configurations
8.7
558
Not enough data
8.9
566
Not enough data
8.5
524
Not enough data
Generative AI
Feature Not Available
Not enough data
Data Sourcing
8.4
1196
8.3
31
8.5
1267
8.6
39
8.2
1138
8.4
31
8.7
1392
8.8
36
8.4
1232
8.0
32
Predictive Analytics
8.2
1192
8.1
33
8.2
1153
8.1
34
7.8
984
8.2
29
8.0
1114
8.0
31
Sales Management
8.8
1407
8.5
34
8.0
1098
8.1
27
8.5
1258
8.9
29
8.9
1470
8.8
36
Content Management
8.4
700
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
713
Not enough data
8.4
699
Not enough data
Analytics
8.5
778
Not enough data
8.5
781
Not enough data
8.5
725
Not enough data
8.3
702
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
8.6
1105
Not enough data
8.2
899
Not enough data
8.6
1067
Not enough data
8.7
1097
Not enough data
Contacts
8.7
1172
Not enough data
8.5
1016
Not enough data
8.7
1076
Not enough data
Insights
9.1
1262
Not enough data
8.7
1104
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1009
Not enough data
Analytics
8.7
1929
Not enough data
8.8
1922
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1971
Not enough data
8.9
1972
Not enough data
8.8
2064
Not enough data
Feature Not Available
Not enough data
8.9
2049
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.0
660
Not enough data
8.2
737
|
Verified
Not enough data
7.7
608
|
Verified
Not enough data
8.5
831
Not enough data
Personalization
8.5
854
Not enough data
8.5
982
|
Verified
Not enough data
8.9
1081
|
Verified
Not enough data
8.5
877
|
Verified
Not enough data
Administrative
8.7
911
|
Verified
Not enough data
8.5
791
|
Verified
Not enough data
8.4
750
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Insightly CRM are categorized as Sales Platforms, Sales Analytics, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, CPQ, and Business Scheduling
Insightly CRM has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Marketing and Advertising
10.0%
Information Technology and Services
6.1%
Construction
4.7%
Computer Software
4.1%
Financial Services
4.0%
Other
71.1%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Insightly CRM
Most Helpful Favorable Review
Ruban K.
Verified User in Accounting
Add opportunity => add task => create organizations => add contacts => create projects => set pipe lines => synchronize emails is what Insightly can do for you. It looks very simple at first. I tried Insightly for Google apps and hence the Google...
Most Helpful Critical Review
Verified User in Consumer Services
The customer support. There is 0. Our account expired earlier this month and I lost all data that was housed in this CRM for over 5 years. I have been calling for 3 days straight up to 14 times a day without a single response. When I submit a support...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Ruban K.
Verified User in Accounting
Add opportunity => add task => create organizations => add contacts => create projects => set pipe lines => synchronize emails is what Insightly can do for you. It looks very simple at first. I tried Insightly for Google apps and hence the Google...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Verified User in Consumer Services
The customer support. There is 0. Our account expired earlier this month and I lost all data that was housed in this CRM for over 5 years. I have been calling for 3 days straight up to 14 times a day without a single response. When I submit a support...
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best of linking email to insightly?
2 comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 comment
CL
Insightly has integration capabilities with MailChimp.Read more
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