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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
$0.00
No pricing available
HubSpot Sales Hub
Star Rating
(13,378)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSuiteCRM
Star Rating
(94)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a rating of 8.8, while SuiteCRM's rating of 8.3 indicates it may not be as robust in this area. Reviewers mention that HubSpot's email automation features are user-friendly and effective for small businesses.
- Reviewers mention that SuiteCRM shines in Contact & Account Management with a score of 9.0, compared to HubSpot's 8.7. Users on G2 appreciate SuiteCRM's comprehensive contact management capabilities, which allow for better organization and tracking of customer interactions.
- G2 users highlight HubSpot's superior Ease of Use with a score of 8.7, while SuiteCRM's score of 7.9 suggests a steeper learning curve. Users say that HubSpot's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Users report that HubSpot Sales Hub offers better Quality of Support with a rating of 8.6, compared to SuiteCRM's 8.0. Reviewers mention that HubSpot's customer support is responsive and helpful, which is crucial for businesses needing quick assistance.
- Reviewers mention that SuiteCRM provides more flexibility in Customization with a score of 8.6, while HubSpot's score is lower at 8.0. Users appreciate SuiteCRM's ability to tailor the software to their specific business needs, which is a significant advantage for companies with unique requirements.
- Users on G2 highlight HubSpot's strong Lead Management capabilities, scoring 8.8, which matches SuiteCRM's score. However, reviewers say that HubSpot's integration with other marketing tools enhances its lead management effectiveness, making it a preferred choice for many users.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
SuiteCRM
No pricing availableFree Trial
HubSpot Sales Hub
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.6
9,749
8.6
78
Ease of Use
8.7
10,635
7.9
78
Ease of Setup
8.3
4,613
8.2
37
Ease of Admin
8.6
3,111
8.2
35
Quality of Support
8.6
8,777
8.0
73
Has the product been a good partner in doing business?
8.7
3,065
8.8
34
Product Direction (% positive)
8.7
9,329
8.4
75
Features by Category
Sales Force Automation
8.7
6032
|
Verified
9.0
67
|
Verified
Feature Not Available
Feature Not Available
8.5
5884
|
Verified
8.5
62
|
Verified
8.5
6077
|
Verified
8.4
66
|
Verified
7.8
4183
|
Verified
8.2
56
|
Verified
8.5
5044
|
Verified
8.2
59
|
Verified
7.8
3240
|
Verified
8.2
58
|
Verified
7.8
3145
|
Verified
8.3
59
|
Verified
8.2
2438
8.2
59
|
Verified
Marketing Automation
8.7
5366
|
Verified
8.3
54
|
Verified
8.5
5034
|
Verified
8.0
56
|
Verified
8.7
5176
|
Verified
8.8
60
|
Verified
8.1
4425
|
Verified
Feature Not Available
Customer Support
8.3
3617
|
Verified
8.1
56
|
Verified
8.2
2448
8.0
54
|
Verified
8.4
3281
|
Verified
7.8
57
|
Verified
8.0
3263
|
Verified
7.6
53
|
Verified
8.3
3495
|
Verified
8.0
55
|
Verified
Reporting & Analytics
8.2
5742
|
Verified
8.4
64
|
Verified
8.4
6095
|
Verified
8.3
66
|
Verified
7.9
4269
|
Verified
7.9
59
|
Verified
Mobile & Social
8.0
3791
|
Verified
Feature Not Available
8.1
2442
|
Verified
8.1
48
7.7
4110
|
Verified
8.2
51
|
Verified
Platform
8.1
2899
|
Verified
8.6
38
|
Verified
8.3
2514
|
Verified
8.5
38
|
Verified
8.5
2970
|
Verified
8.8
38
|
Verified
8.1
2274
|
Verified
8.4
34
|
Verified
7.5
1967
8.4
34
|
Verified
8.0
2568
|
Verified
8.6
35
|
Verified
8.6
2970
|
Verified
8.6
37
|
Verified
8.0
1657
7.8
35
|
Verified
Integration
8.4
2258
|
Verified
8.4
35
|
Verified
8.2
2361
|
Verified
7.7
30
|
Verified
8.1
2220
|
Verified
7.7
30
|
Verified
Generative AI
7.4
667
7.0
5
Agentic AI - CRM
7.1
206
Not enough data
7.1
204
Not enough data
7.3
202
Not enough data
7.1
205
Not enough data
7.0
204
Not enough data
7.0
204
Not enough data
7.1
204
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
526
Not enough data
8.6
622
Not enough data
8.8
650
Not enough data
8.9
657
Not enough data
Organization
9.0
679
Not enough data
8.8
665
Not enough data
8.6
603
Not enough data
Performance Analysis
8.3
557
Not enough data
8.8
666
Not enough data
Sales Analysis
8.5
561
Not enough data
8.7
617
Not enough data
Generative AI
8.1
156
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
Integrated Workflows
8.8
1625
Not enough data
9.0
1671
Not enough data
8.3
1434
Not enough data
8.2
1334
Not enough data
8.8
1515
Not enough data
8.7
1379
Not enough data
8.6
1301
Not enough data
Repeatability and Reportability
8.6
1474
Not enough data
8.7
1542
Not enough data
8.6
1514
Not enough data
8.1
1391
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1241
Not enough data
8.1
1208
Not enough data
8.2
1200
Not enough data
7.8
1080
Not enough data
7.7
1026
Not enough data
Generative AI
7.3
490
Not enough data
Agentic AI - Sales Engagement
7.0
175
Not enough data
7.2
176
Not enough data
7.2
177
Not enough data
7.3
176
Not enough data
7.1
177
Not enough data
7.2
177
Not enough data
7.1
178
Not enough data
Call Analytics
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Not enough data
Generative AI
7.6
110
Not enough data
Agentic AI - Conversation Intelligence
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Not enough data
Responses
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Automation - AI Agents
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
Platform
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
Autonomy - AI Agents
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Generative AI
8.8
7
Not enough data
8.8
7
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.3
521
Not enough data
9.0
717
Not enough data
8.3
586
Not enough data
8.4
575
Not enough data
7.7
486
Not enough data
Branding & Customizatio
8.6
626
Not enough data
8.7
646
Not enough data
8.4
568
Not enough data
Automatic Rules & Configurations
8.7
620
Not enough data
8.9
629
Not enough data
8.5
586
Not enough data
Agentic AI - Business Scheduling
7.6
45
Not enough data
7.6
45
Not enough data
Agentic AI - Visitor Identification
5.7
16
Not enough data
Agentic AI - Sales Performance Management
6.6
77
Not enough data
6.8
77
Not enough data
6.6
77
Not enough data
Incentives
7.9
767
Not enough data
8.1
844
|
Verified
Not enough data
7.6
715
|
Verified
Not enough data
8.3
940
Not enough data
Personalization
8.4
965
Not enough data
8.5
1095
|
Verified
Not enough data
8.8
1193
|
Verified
Not enough data
8.5
985
|
Verified
Not enough data
Administrative
8.6
1019
|
Verified
Not enough data
8.4
899
|
Verified
Not enough data
8.3
855
Not enough data
Agentic AI - Email Tracking
6.9
114
Not enough data
6.8
114
Not enough data
6.9
114
Not enough data
6.9
114
Not enough data
6.9
113
Not enough data
6.8
114
Not enough data
6.9
115
Not enough data
Analytics
8.7
2088
Not enough data
8.8
2077
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2129
Not enough data
8.9
2128
Not enough data
8.8
2221
Not enough data
Feature Not Available
Not enough data
8.9
2201
Not enough data
Generative AI
7.5
481
Not enough data
Agentic AI - Sales Analytics
6.9
100
Not enough data
7.1
99
Not enough data
7.2
97
Not enough data
7.3
99
Not enough data
7.1
98
Not enough data
Data Sourcing
8.3
1349
Not enough data
8.4
1418
Not enough data
8.2
1286
Not enough data
8.6
1536
Not enough data
8.4
1380
Not enough data
Predictive Analytics
8.1
1337
Not enough data
8.2
1297
Not enough data
7.7
1124
Not enough data
7.9
1256
Not enough data
Sales Management
8.7
1545
Not enough data
7.9
1238
Not enough data
8.4
1400
Not enough data
8.9
1610
Not enough data
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1191
Not enough data
8.1
983
Not enough data
8.6
1150
Not enough data
8.7
1182
Not enough data
7.9
70
Not enough data
Contacts
8.7
1257
Not enough data
8.4
1099
Not enough data
8.6
1159
Not enough data
Insights
9.0
1346
Not enough data
8.7
1187
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1091
Not enough data
7.5
66
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Not enough data
Analytics
8.4
881
Not enough data
8.4
882
Not enough data
8.4
827
Not enough data
8.3
801
Not enough data
Learning Management - Sales Enablement
7.4
38
Not enough data
7.3
37
Not enough data
7.7
39
Not enough data
Revenue Enablement - Sales Enablement
7.2
37
Not enough data
7.1
37
Not enough data
7.4
38
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and SuiteCRM are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
SuiteCRM is categorized as Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
SuiteCRM has no discussions with answers
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