Compare Housecall Pro and Workiz 
At a Glance
Market Segments
Small-Business (94.5% of reviews)
Small-Business (96.6% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
Free 2 Users Per Month
Housecall Pro
Star Rating
(190)4.3 out of 5
Market Segments
Small-Business (94.5% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansWorkiz
Star Rating
(185)4.6 out of 5
Market Segments
Small-Business (96.6% of reviews)
Entry-Level Pricing
Free 2 Users Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Housecall Pro excels in its invoicing capabilities, scoring a 9.3, which reviewers mention makes billing straightforward and efficient. In contrast, Workiz, while still strong, has a slightly lower score of 8.7 in this area, indicating room for improvement.
- Reviewers mention that both products have similar ease of use ratings, with Housecall Pro and Workiz both scoring 8.9. However, users on G2 highlight that Housecall Pro's interface feels more intuitive, making it easier for new users to adapt quickly.
- G2 users report that Housecall Pro's appointment follow-up feature scores a 9.2, which reviewers say significantly enhances customer communication. Workiz, while effective, has a slightly lower score of 8.8, suggesting that Housecall Pro may offer a more robust solution in this area.
- Users say that Workiz shines in its community Q&A feature, scoring 8.3, which reviewers mention fosters better engagement and support among users. Housecall Pro, on the other hand, has a lower score in this area, indicating that it may not provide as strong a community support system.
- Reviewers mention that both platforms have strong scheduling notifications, each scoring 9.1. However, users report that Housecall Pro's notifications are more customizable, allowing for tailored reminders that better fit their business needs.
- Users on G2 report that Workiz has a slight edge in its overall product direction, scoring 9.1 compared to Housecall Pro's 8.9. Reviewers mention that this indicates Workiz may be more responsive to user feedback and evolving market needs.
Featured Products
Sponsored
FieldPulse
(335)
Field Service Management
Visit Website
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
Workiz
Lite
Free
2 Users Per Month
Eliminate the pen and paper with the perfect starter kit.
Maximum 2 users.
- Dispatching & scheduling
- Client management
- Advanced reporting
Free Trial
Housecall Pro
Free Trial is available
Workiz
Free Trial is available
Ratings
Meets Requirements
8.6
162
8.7
127
Ease of Use
8.9
163
8.8
128
Ease of Setup
8.8
118
8.8
94
Ease of Admin
9.0
110
9.0
85
Quality of Support
8.8
156
8.7
127
Has the product been a good partner in doing business?
8.9
109
8.9
87
Product Direction (% positive)
8.9
163
9.1
107
Features by Category
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Feature Not Available
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
38
Not enough data
9.2
36
Not enough data
9.1
37
Not enough data
Settings
8.9
34
Not enough data
8.9
31
Not enough data
8.7
33
Not enough data
Personalization
8.6
34
Not enough data
8.5
32
Not enough data
Integrations
8.4
34
Not enough data
8.1
30
Not enough data
8.9
36
Not enough data
7.6
26
Not enough data
8.3
34
Not enough data
Generative AI
8.3
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.8
31
7.0
18
Feature Not Available
Feature Not Available
Before the Job
8.7
97
8.5
86
8.8
96
8.7
81
8.6
90
8.7
81
8.6
90
8.2
73
On the Job
8.8
91
8.2
76
8.4
91
8.2
83
7.1
79
7.7
47
8.7
96
8.6
81
8.1
59
8.0
70
After the Job
8.0
89
8.2
80
8.1
89
8.1
76
9.3
92
8.6
84
8.0
77
8.0
64
Categories
Categories
Shared Categories
Housecall Pro and Workiz are categorized as Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, HVAC, Online Appointment Scheduling, Review Management, and Roofing
Workiz has no unique categories
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.4%
Consumer Services
23.2%
Facilities Services
6.1%
Individual & Family Services
3.3%
Environmental Services
2.8%
Other
34.3%
Construction
33.7%
Consumer Services
22.9%
Transportation/Trucking/Railroad
5.7%
Retail
4.0%
Facilities Services
4.0%
Other
29.7%
Most Helpful Reviews
Housecall Pro
Most Helpful Favorable Review
Teresa S.
Verified User in Construction
This software has made it so easy to schedule and track work and money. No more lost service tickets and forgotten billing. I can't say enough about how much easier this has made my life. We are a small company and I run the office on my own. This allows me...
Most Helpful Critical Review
Dean S.
Verified User in Facilities Services
There are so many things that they do wrong. Photos: take forever to upload on jobs; they can't be uploaded in the background, causing the whole screen and app to be locked until they're finished. Customer Profiles (app): for some reason, you can't copy...
Workiz
Most Helpful Favorable Review
Matt M.
Verified User
I like the flexibility of the platform and the people who help support the customers.
Most Helpful Critical Review
Justin L.
Verified User in Consumer Services
The customer support is terrible. I couldn't manually cancel the subscription. I had to call in. Even then, it still hasn't been completed. Christian Quirino, Customer Success Team Lead, very unresponsive person. I been trying to get my refund for about a...
Teresa S.
Verified User in Construction
This software has made it so easy to schedule and track work and money. No more lost service tickets and forgotten billing. I can't say enough about how much easier this has made my life. We are a small company and I run the office on my own. This allows me...
Matt M.
Verified User
I like the flexibility of the platform and the people who help support the customers.
Dean S.
Verified User in Facilities Services
There are so many things that they do wrong. Photos: take forever to upload on jobs; they can't be uploaded in the background, causing the whole screen and app to be locked until they're finished. Customer Profiles (app): for some reason, you can't copy...
Justin L.
Verified User in Consumer Services
The customer support is terrible. I couldn't manually cancel the subscription. I had to call in. Even then, it still hasn't been completed. Christian Quirino, Customer Success Team Lead, very unresponsive person. I been trying to get my refund for about a...
Discussions
Is Housecall Pro safe?
1 comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
How much does Housecall pro cost?
1 comment
DS
The text appears to be a numerical value, "4250," which can be interpreted as "four thousand two hundred fifty" in English.Read more
Housecall Pro has no more discussions with answers
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
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