Compare Housecall Pro and Kickserv 
At a Glance
Market Segments
Small-Business (94.5% of reviews)
Small-Business (82.0% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
$19.00 Per Month
Housecall Pro
Star Rating
(190)4.3 out of 5
Market Segments
Small-Business (94.5% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansKickserv
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (82.0% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kickserv excels in its Quality of Support with a score of 9.1, while Housecall Pro trails slightly behind at 8.8. Reviewers mention that Kickserv's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Kickserv offers superior Customer Profiles management with a score of 9.6 compared to Housecall Pro's 8.6. Users say that Kickserv's detailed customer profiles allow for better personalization and tracking of customer interactions.
- Users on G2 highlight Kickserv's Field Scheduling capabilities, scoring 9.4, which is higher than Housecall Pro's 8.6. Reviewers say that Kickserv's scheduling features are intuitive and help streamline operations effectively.
- G2 users report that Housecall Pro shines in Invoicing with a score of 9.3, slightly better than Kickserv's 9.0. Users mention that Housecall Pro's invoicing process is straightforward and integrates well with other financial tools.
- Reviewers mention that Kickserv's Generative AI Text Summarization feature is rated at 9.5, significantly outperforming Housecall Pro's 7.8. Users say that this feature helps them quickly digest large amounts of information, enhancing productivity.
- Users report that both products have strong Appointment Follow-Up features, but Kickserv edges out with a score of 9.2 compared to Housecall Pro's 8.6. Reviewers mention that Kickserv's follow-up notifications are timely and customizable, improving customer engagement.
Featured Products
Sponsored
FieldPulse
(335)
Field Service Management
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Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
Kickserv
FLEX
$19.00
Per Month
- 3 Users included
- Sales & Customer Management
- Employees & Scheduling
Free Trial
Housecall Pro
Free Trial is available
Kickserv
Free Trial is available
Ratings
Meets Requirements
8.6
162
8.4
156
Ease of Use
8.9
163
8.8
157
Ease of Setup
8.8
118
8.9
94
Ease of Admin
9.0
110
9.1
92
Quality of Support
8.8
156
9.1
153
Has the product been a good partner in doing business?
8.9
109
9.1
90
Product Direction (% positive)
8.9
163
8.8
156
Features by Category
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Feature Not Available
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
38
Not enough data
9.2
36
Not enough data
9.1
37
Not enough data
Settings
8.9
34
Not enough data
8.9
31
Not enough data
8.7
33
Not enough data
Personalization
8.6
34
Not enough data
8.5
32
Not enough data
Integrations
8.4
34
Not enough data
8.1
30
Not enough data
8.9
36
Not enough data
7.6
26
Not enough data
8.3
34
Not enough data
Generative AI
8.3
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Management
Not enough data
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Service Management
Not enough data
9.4
18
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Business Management
Not enough data
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Generative AI
7.8
31
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
8.7
97
8.9
96
8.8
96
9.0
85
8.6
90
9.2
93
8.6
90
8.8
90
On the Job
8.8
91
8.7
63
8.4
91
8.6
85
7.1
79
8.0
73
8.7
96
8.6
82
8.1
59
8.5
65
After the Job
8.0
89
8.4
88
8.1
89
Feature Not Available
9.3
92
9.0
89
8.0
77
Feature Not Available
Categories
Categories
Shared Categories
Housecall Pro and Kickserv are categorized as Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, HVAC, Online Appointment Scheduling, Review Management, and Roofing
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.4%
Consumer Services
23.2%
Facilities Services
6.1%
Individual & Family Services
3.3%
Environmental Services
2.8%
Other
34.3%
Construction
28.4%
Consumer Services
11.7%
Facilities Services
5.6%
Computer Software
5.6%
Information Technology and Services
3.7%
Other
45.1%
Most Helpful Reviews
Housecall Pro
Most Helpful Favorable Review
Shane S.
Verified User in Consumer Services
Organizing our schedule, GPS coordinates, sending info to Quickbooks automatically, and the ability to set up automated postcards or emails to our clients after jobs.
Most Helpful Critical Review
Robert S.
Verified User in Construction
Pretty much everything. I feel this company is in a race to offer quantity over quality. The software can be difficult to find a good ground of workflow. The way function is setup can become easily confusing to both office and field staff. Many...
Kickserv
Most Helpful Favorable Review
Verified User in Automotive
It's easy to use once you get the hang of it. Intuitive and not time consuming at all.
Most Helpful Critical Review
Verified User in E-Learning
The interface could be more user friendly. It has a vibe that could put off people.
Shane S.
Verified User in Consumer Services
Organizing our schedule, GPS coordinates, sending info to Quickbooks automatically, and the ability to set up automated postcards or emails to our clients after jobs.
Verified User in Automotive
It's easy to use once you get the hang of it. Intuitive and not time consuming at all.
Robert S.
Verified User in Construction
Pretty much everything. I feel this company is in a race to offer quantity over quality. The software can be difficult to find a good ground of workflow. The way function is setup can become easily confusing to both office and field staff. Many...
Verified User in E-Learning
The interface could be more user friendly. It has a vibe that could put off people.
Discussions
Is Housecall Pro safe?
1 comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
How much does Housecall pro cost?
1 comment
DS
The text appears to be a numerical value, "4250," which can be interpreted as "four thousand two hundred fifty" in English.Read more
Housecall Pro has no more discussions with answers
What is Kickserv?
1 comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
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