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- Hotjar | by Contentsquare
- TruConversion
- Hotjar | by Contentsquare-vs-TruConversion
Compare Hotjar | by Contentsquare and TruConversion 
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
No pricing available
Hotjar | by Contentsquare
Star Rating
(308)4.3 out of 5
Market Segments
Small-Business (53.2% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansTruConversion
Star Rating
(12)3.9 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TruConversionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in Heat Maps with a rating of 9.3, allowing for detailed visual insights into user interactions, while TruConversion falls short with a rating of 8.0, indicating less robust heat mapping capabilities.
- Reviewers mention that Hotjar | by Contentsquare offers superior Session Replay features, rated at 9.3, which provide a comprehensive view of user behavior, whereas TruConversion has a lower rating of 9.0, suggesting it may not capture as much detail.
- G2 users highlight that Hotjar | by Contentsquare has a more user-friendly Survey Builder with a score of 9.3, making it easier to create and distribute surveys, compared to TruConversion, which has a lower score of 8.0 in this area.
- Users on G2 report that Hotjar | by Contentsquare provides better Real-Time Monitoring capabilities, rated at 9.1, which is crucial for immediate insights, while TruConversion does not match this level of performance.
- Reviewers mention that Hotjar | by Contentsquare shines in Custom Reports and Dashboards with a score of 9.4, allowing for tailored analytics, whereas TruConversion has a lower rating of 8.7, indicating less flexibility in reporting.
- Users say that Hotjar | by Contentsquare has a more comprehensive Feedback Management system, rated at 8.0, which includes various user response methods, while TruConversion lacks some of these features, leading to a less effective feedback loop.
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Pricing
Entry-Level Pricing
Hotjar | by Contentsquare
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
TruConversion
No pricing availableFree Trial
Hotjar | by Contentsquare
Free Trial is available
TruConversion
No trial information availableRatings
Meets Requirements
8.7
241
9.0
7
Ease of Use
8.9
243
7.9
7
Ease of Setup
9.0
105
Not enough data
Ease of Admin
8.9
103
Not enough data
Quality of Support
8.6
166
8.0
5
Has the product been a good partner in doing business?
8.7
90
Not enough data
Product Direction (% positive)
8.2
236
8.3
7
Features by Category
Metrics
8.6
18
Not enough data
9.2
20
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
8.7
14
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
9.2
14
Not enough data
9.0
19
Not enough data
Reporting
Feature Not Available
Not enough data
9.5
13
Not enough data
Feature Not Available
Not enough data
8.1
14
Not enough data
8.8
13
Not enough data
8.8
11
Not enough data
9.2
15
Not enough data
Other
8.2
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
12
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.3
65
Not enough data
Feature Not Available
Not enough data
8.9
134
Not enough data
8.9
134
Not enough data
User Response Methods
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Not enough data
Insights
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
User Behavior
9.0
62
|
Verified
Not enough data
8.5
40
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.4
42
|
Verified
Not enough data
A/B Testing
9.1
29
|
Verified
Not enough data
8.8
30
Not enough data
8.8
40
|
Verified
Not enough data
8.8
28
|
Verified
Not enough data
Visitor Information
7.4
38
|
Verified
Not enough data
8.6
33
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Analytics
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Administration
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Experience
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
109
7.7
5
8.1
89
Not enough data
8.6
103
Not enough data
8.0
96
Not enough data
8.9
119
8.3
5
Reporting
9.3
146
8.0
5
9.0
139
Not enough data
8.6
120
Not enough data
7.8
101
Not enough data
Categories
Categories
Shared Categories
Hotjar | by Contentsquare and TruConversion are categorized as Session Replay and Heatmap Tools
Unique Categories
Hotjar | by Contentsquare is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, User Research, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
TruConversion has no unique categories
Reviews
Reviewers' Company Size
Hotjar | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TruConversion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.3%
Computer Software
15.3%
Information Technology and Services
11.2%
Internet
10.2%
Retail
5.1%
Other
42.0%
Marketing and Advertising
40.0%
Non-Profit Organization Management
10.0%
Music
10.0%
Leisure, Travel & Tourism
10.0%
Information Technology and Services
10.0%
Other
20.0%
Most Helpful Reviews
Hotjar | by Contentsquare
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
TruConversion
Most Helpful Favorable Review
Tim C.
Verified User in Marketing and Advertising
It is easy to set up, has fantastic customer support and contains many of the tools your need to improve your website in terms of user experience and conversion rates.
Most Helpful Critical Review
Dean B.
Verified User in Consumer Goods
Most of the functionality doesn't work with any of our Shopify sites. Heatmaps don't work. microsurveys don't work. Funnels are hard to use. Support is one of the worse I've come across.
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Tim C.
Verified User in Marketing and Advertising
It is easy to set up, has fantastic customer support and contains many of the tools your need to improve your website in terms of user experience and conversion rates.
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Dean B.
Verified User in Consumer Goods
Most of the functionality doesn't work with any of our Shopify sites. Heatmaps don't work. microsurveys don't work. Funnels are hard to use. Support is one of the worse I've come across.
Discussions
Is there a python/Node.js API Client for hotjar?
1 comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
TruConversion has no discussions with answers
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