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Compare HelpNDoc and MadCap Flare 
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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
299€
Contact Us Per Year
HelpNDoc
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
299€
Browse all 2 pricing plansMadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MadCap Flare excels in overall user satisfaction, reflected in its higher G2 Score, which indicates a strong market presence and positive user experiences. Users appreciate its industry-leading features like topic-based authoring and conditional settings, which allow for a highly customizable output.
- Users say HelpNDoc stands out for its ease of use and quick setup, making it a favorite among small businesses. Reviewers highlight its adaptability and the ability to integrate images and files seamlessly, which enhances the user experience for creating online manuals.
- According to verified reviews, MadCap Flare has a more extensive user base, with significantly more reviews than HelpNDoc. This larger volume of feedback suggests a broader range of experiences, helping potential buyers gauge the product's reliability and effectiveness in various environments.
- Reviewers mention that while HelpNDoc offers excellent online support, MadCap Flare's support quality is rated higher, with users noting the team's helpfulness and friendliness. This can be crucial for teams needing assistance during implementation and ongoing use.
- G2 reviewers highlight that HelpNDoc's strong performance in setup and administration makes it particularly appealing for users who prioritize a straightforward onboarding process. Users have expressed satisfaction with its intuitive interface, which allows for quick adaptation.
- Users report that while MadCap Flare has a steeper learning curve, the investment in time pays off, as many find themselves continually discovering new features that enhance their documentation processes. This ongoing learning aspect can be a significant advantage for teams looking to leverage advanced capabilities over time.
Pricing
Entry-Level Pricing
HelpNDoc
Professional Edition
299€
Generat all documentation formats from a single source: CHM, HTML, Word RTF and DocX, PDF, ePub, Kindle and Qt Help
- CHM Generation
- HTML Generation
- Word RTF and DocX Generation
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
HelpNDoc
Free Trial is available
MadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.0
14
8.6
402
Ease of Use
8.5
14
7.4
402
Ease of Setup
9.0
8
7.9
300
Ease of Admin
8.3
8
8.0
288
Quality of Support
7.1
8
8.6
376
Has the product been a good partner in doing business?
8.3
6
8.9
290
Product Direction (% positive)
7.5
14
7.6
370
Features by Category
Content
Not enough data
9.3
56
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Design
Not enough data
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Platform
Not enough data
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Collaboration
Not enough data
7.9
75
Not enough data
7.2
61
File Types
Not enough data
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Edit & Revise
Not enough data
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Integrate & Embed
Not enough data
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Operating System
Not enough data
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Generative AI
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Categories
Categories
Shared Categories
HelpNDoc and MadCap Flare are categorized as Help Authoring Tool (HAT)
Unique Categories
HelpNDoc has no unique categories
MadCap Flare is categorized as Document Creation and Web Content Management
Reviews
Reviewers' Company Size
HelpNDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
18.8%
Computer Software
18.8%
Information Technology and Services
12.5%
Health, Wellness and Fitness
12.5%
Publishing
6.3%
Other
31.3%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
HelpNDoc has no discussions with answers
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
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