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Dr. Explain Reviews & Product Details

Dr. Explain Overview

What is Dr. Explain?

Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats. Uniquely Dr.Explain captures application screens or web pages and documents them automatically! Dr.Explain is based on a unique interface analysis and screen capture system. Thanks to this system, Dr.Explain can automatically analyze an application’s user interface, take screenshots of all controls and elements, and then add explanatory callouts to all images in the draft help system. After that, all one needs to do is add descriptions to the callouts, and save the result in the HTML, CHM, DOC, or PDF format.

Dr. Explain Details
Languages Supported
German, English, French, Italian, Dutch, Portuguese, Russian, Spanish, Swedish, Turkish
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Product Description

Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, RTF & HTML formats


Seller Details
Year Founded
2004
HQ Location
N/A
Twitter
@DrExplain
67 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

Dennis Z.
DZ
Overview Provided by:
CTO at ConferenceCast.tv

Recent Dr. Explain Reviews

John K.
JK
John K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Dr. Explain- Excellent Helpfile Creator"
Dr. Explain is intuitive and easy to use and install. I really appreciate how seamless it was to convert a competitor’s compiled helpfile to a Dr. ...
Ricky Mato Paisip N.
RN
Ricky Mato Paisip N.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Walk Through Review On Dr. Explain"
The thing I like most about Dr. Explain is about the functionality that allows us to create numbered steps/stages on an image explaining a particul...
Rob M.
RM
Rob M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Dr Explain makes it easy"
We had a CHM file from an obsolete system, and Dr Explain was the best app we could find to import that and turn it into an editable format. Copy...
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29 Dr. Explain Reviews

4.5 out of 5
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29 Dr. Explain Reviews
4.5 out of 5
29 Dr. Explain Reviews
4.5 out of 5

Overall Review Sentiment for Dr. ExplainQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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John K.
JK
Project Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Dr. Explain?

Dr. Explain is intuitive and easy to use and install. I really appreciate how seamless it was to convert a competitor’s compiled helpfile to a Dr. Explain helpfile (no additional typing or cutting and pasting needed). I also like being able to easily create an online html helpfile with free Tiwri hosting using Dr. Explain. Creating and integrating context sensitive help into Delphi code was simple too. In addition, it was not a problem to switch the license and project to a new computer.

In summary I bought Dr. Explain because I need a helpfile compiler that provide online helpfiles with hosting and context sensitive help and it worked extremely well. Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

The free Tiwri hosting requires monthly reconfirmation and you only get a 2- or 3-day window to do this. I should not really complain since it is free, though. Otherwise I have not had any issues yet. Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

Providing a helpfile compiler that creates online helpfiles with hosting and context sensitive help. It allowed me to do this quickly and easily and pleased the product users. Review collected by and hosted on G2.com.

Ricky Mato Paisip N.
RN
Quality Assurance Analyst
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dr. Explain?

The thing I like most about Dr. Explain is about the functionality that allows us to create numbered steps/stages on an image explaining a particular function of a software. That is; using Dr. Explain we can capture image (screenshot) of a particular function of the software and then number each step on the screenshot accordingly. This can greatly help a new software user to clearly see the steps/stages of how to use a software and go through it effectively. Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

I don't think I dislike anything about Dr. Explain as everything works out fine to me. Particlarly, the layout and design seems to fit perfectly well to a technical writer who might be writing a user guide for a software because it have everything you might need to write a good software user guide document. Review collected by and hosted on G2.com.

Recommendations to others considering Dr. Explain:

I highly recommend you to use Dr. Explain to write your software user guide because of its graphics display. Particularly, the numbered steps on the screen capture of a particular feature of your software system because it gives a good and clear layout and display of different steps/stages of a software feature. Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

I am using Dr. Explain to write software user manuals. Nowadays Software and digital products are now becomming very important part of our digital world and their usage has increase as well, so tools such as Dr. Explain can help us software and digital product developers to write good user guides for our products to be used by our clients and customers. Review collected by and hosted on G2.com.

Rob M.
RM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Dr. Explain?

We had a CHM file from an obsolete system, and Dr Explain was the best app we could find to import that and turn it into an editable format.

Copying and pasting content from various other sources is easy, so we can publish an article in our internal newsletter, and also include the same content in our Help file without having to muck about with a lot of reformatting.

And the most recent version 6 has really made screen capture a breeze, the easiest I've seen in any product. That feature alone makes Dr Explain worthwhile. Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

The latest free version really trashes the images with watermarks, making them almost unreadable.

I use Context IDs to link the pages in the CHM to specific windows and menus in the app, and it took a while to find out how to turn these on in Dr Explain. That wasn't very intuitive, and the online information I found about it didn't seem to be up to date with the latest release. Once they were turned on it was fine. Review collected by and hosted on G2.com.

Recommendations to others considering Dr. Explain:

If you're starting from scratch it's a no-brainer, Dr Explain will work well.

If you're converting from another vendor you just need to check out what import/export options are available between the two systems to get your project across. But the trial version should be enough to know how that's going to work. Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

We have a database system used by just a few dozen people but scattered across multiple countries and languages. We need a cost-effective way to provide those users with a range of information about the app: what's new, reference material, how-to guides, and technical information. It needs to be really easy to read, simple to find stuff, and interesting to look at and read. All aimed at people with a wide range of computer proficiency.

Dr Explain makes it very easy to pull all this different stuff together, make it look nice and consistent, structure it in a meaningful way, and add lots of screenshots and cross links. It's also really beneficial to be able to output the content in both CHM and PDF. Review collected by and hosted on G2.com.

CK
Technical Writer /M.A.
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dr. Explain?

Well implementend node-based authoring. HTML 5 and chm-support. WHYSIG for chm, pdf, hmtl.

Good callout designer with many options, though sometimes complicated. You can do your own callout sets, like choosing colours and using own icons, but it takes some practise. Easy to learn, easier to master than Word. Good, useable chm output which is real benefit seldom seen. Stable, good support.

Generally, good and reduced feauture set, compared to e.g.Word or Framemaker. Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

More callout sets included would help. A conservative callout set would be great (decent numbers in circles). PDF output is a bit simple, RTF-only Word import lacks formatting options, a bit. Dr. Explain could advance here. Please implement .docx- export! I would very much like templates for tables. Review collected by and hosted on G2.com.

Recommendations to others considering Dr. Explain:

Ideal for software documentation and chm-Files, especially if you "write and develop" at the same time. Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

Writing a manual / software documenation for a GAMP-5 compliant industry tracking software. Which is a feat the software must allow for :-). Writing / updating manuals for HMIs of extruders and other industrial machinery in GMP sectors (pharmaceutical machinery). Dr. Explain works well here, with the useful callout designer with several nice-looking options provided. Results look professional, especially on chm.

Review collected by and hosted on G2.com.

Ryan G.
RG
Support Engineer
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Dr. Explain?

One feature I like most is the ability to save in multiple formats such as HTML and PDF and have it be easy to use. I didn't want to spend a lot of time learning a new piece of software so fortunately Dr Explain is intuitive enough for me to get started with little need to look at or review documentation. Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

I'm not sure I've fully investigated the customization options to give our documentation its own look and feel. Perhaps this could be easier or perhaps I'm not looking for the instructions on howto do this. Review collected by and hosted on G2.com.

Recommendations to others considering Dr. Explain:

It's a really good option for affordable documentation software for a small business like ours. Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

Our goal was to overhaul our documentation on something more powerful and effective than MS Word and we were able to achieve that. In particular, we wanted to get HTML-based documentation that we could manage and control on our own, and we're able to do that in a much easier fashion with Dr Explain. Review collected by and hosted on G2.com.

Francesco P.
FP
Software Developer
Small-Business(50 or fewer emp.)
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Review source: Organic
(Original )Information
What do you like best about Dr. Explain?

A very simple user interface, multi format export (html, pdf, chm, rtf), advanced screen capture tool, fast workflow and a very simple (but complete) user interface. Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

Random crashes, no support for multi language manuals, sometimes the screen capture utility is very slow and retrieve some unwanted items. Some issues with screen capture using high dpi monitor. Review collected by and hosted on G2.com.

Recommendations to others considering Dr. Explain:

It do what it's claiming to do, it's the right tool for make manuals for small software Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

It is very useful to write user manual from scratch, it easy to understand and has a very simple and fast workflow Review collected by and hosted on G2.com.

FN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dr. Explain?

The easy to use and WYSIWYG interface of the platform

The output format covers all what we need

Automatical creation of TOC

Automatic creation of "search"

Screen capture

Look and feel of the target document totally configurable

... and much more..... Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

Translation are not easy to handle(but soon they will be), because in the European market there is the need to translate portals at least in 6 languages, but you might arrrive up to 27.

This is, from my point of view, the unique point I dislike

Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

We needed to create help on line for portals and Client software under .NET environment, and we solved the problem usign a single software Review collected by and hosted on G2.com.

AS
Engineer
Wireless
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Dr. Explain?

I cherish that it is so natural to interface tab, hook up pictures, and arrangement the content for simple entry and perception. We could get a new record I got from the collaborator instantly, without going through wide preparing. At the conclusion during, the controls were extremely instinctive in my experience. The particular status highlight was additionally instrumental in controlling my work as opposed to getting the person who utilized the framework before disclose to me each and every segment that necessities work. Considering what number of tabs we have as of now, this was a gigantic help for us! Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

I regularly have issues with it solidifying at times and afterward being not able close the program without based on the errand chief. I spare as often as possible however, so this isn't a major issue for me. I had an issue reaching client bolster when endeavoring to move the PC that approached the task starting with one PC then onto the next, however everything abandoned a hitch after that. Review collected by and hosted on G2.com.

Recommendations to others considering Dr. Explain:

The Help focus that we have made is enabling individuals to figure out how to utilize our framework at their own pace rather than continually expecting to rely on finished the-telephone help. It more likely than not spared us hours of correspondence time throughout the years. It is extremely useful for us to have the capacity to import an emphasis of the assistance documents, and after that alter them for later upgrades as our items turn out to be further developed. Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

Make sure to take a gander at the HTML review before transferring to perceive what it will look like to the customer/help beneficiary. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Dr. Explain?

Simplicité, polyvalence, puissance sont les gros points forts du logiciel Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

Certains manques relatifs à la personnalisation de la mise en page (couleur des liens, ...) Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

Nous pouvons aujourd'hui rédiger des manuels d'utilisation personnalisés pour nos clients.

Cela nous économise certains déplacements et/ou dépannages téléphoniques. Review collected by and hosted on G2.com.

PS
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
What do you like best about Dr. Explain?

The screen capture feature that do all the job for me (automatic capture and analysis of the application controls, insertion into the doc, insertion of the annotations, auto TOC,...). I love it! Review collected by and hosted on G2.com.

What do you dislike about Dr. Explain?

The collaboration feature that needs you to have Dr Explain installed on your workstation to use it. I would praise a full web application to generate help the same way. Review collected by and hosted on G2.com.

Recommendations to others considering Dr. Explain:

Really worth a try! Simple and easy (and I am not a tech guy)! Review collected by and hosted on G2.com.

What problems is Dr. Explain solving and how is that benefiting you?

I work at a medium non profit organization of the social sector. My main job is financial but I was invited to develop an integrated software application to help us manager more effectively our grants and our working force. When the development was finished, I needed to provide our users with documentation and help. I started taking screenshots of the application, copying and pasting them into a word document, writing the contents of the help, rearranging the TOC,... All this manually! The final help product was delivered on PDF format and send to our users by email. As the application was continuously updated, I needed to start all the process each month, over and over again. Finally, this started to keep away from my financial job.

I discovered Dr Explain two years ago and I can tell this was like the "Eureka" moment (you know,Einstein...). No more screenshots, no more copy-paste, no more word document to rearrange, no more manual email to send. Updating the documentation is now a breeze. Especially the screen capture feature that do all the job for you (automatic capture and analysis of the application controls, insertion into the doc). I love it! I decided to use the publishing feature of Dr Explain instead of sending emails.... I had I have now returned to my financial job, but I still maintain the help docs myself with the help of Dr Explain. So, thank you guys for your services !

Phil Review collected by and hosted on G2.com.