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Compare Heartland Retail and Square Point of Sale

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At a Glance
Heartland Retail
Heartland Retail
Star Rating
(198)4.2 out of 5
Market Segments
Small-Business (69.1% of reviews)
Information
Entry-Level Pricing
Starting at $89.00 1 POS System Per Month
Learn more about Heartland Retail
Square Point of Sale
Square Point of Sale
Star Rating
(810)4.7 out of 5
Market Segments
Small-Business (91.5% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Square Point of Sale excels in "Ease of Use" with a score of 9.5, making it highly intuitive for small businesses. In contrast, Heartland Retail, with a score of 8.9, is noted for having a steeper learning curve, which some users find challenging.
  • Reviewers mention that Square's "Credit Card Payments" feature is rated at 9.5, highlighting its seamless integration and reliability. Heartland Retail, while still functional, scores lower at 8.4, with some users noting occasional issues with transaction processing speed.
  • G2 users appreciate Square's "Reporting & Analytics" capabilities, scoring 9.6, which provide detailed insights into sales and inventory. Heartland Retail, with a score of 8.9, offers solid reporting but lacks some of the advanced analytics features that Square users find beneficial.
  • Users on G2 highlight Square's "Inventory Management" as a strong point with a score of 8.8, particularly praising its low-stock alerts and product categorization. Heartland Retail matches this score but users report that its inventory notifications are less timely, which can lead to stock issues.
  • Reviewers say that Square's "Customer Management" features, including "Loyalty Membership" and "Customer Profiles," are well-received, scoring 8.0 and 8.5 respectively. Heartland Retail's similar features score lower, with users mentioning that they lack some customization options that Square provides.
  • Users report that Square's "Hardware Integration" is rated at 9.0, making it easy to connect with various devices. Heartland Retail, scoring 8.6, is noted for having fewer compatible hardware options, which can limit flexibility for some businesses.
Featured Products
Pricing
Entry-Level Pricing
Heartland Retail
Retail POS
Starting at $89.00
1 POS System Per Month
Learn more about Heartland Retail
Square Point of Sale
Monthly Fee
Free
Browse all 2 pricing plans
Free Trial
Heartland Retail
Free Trial is available
Square Point of Sale
Free Trial is available
Ratings
Meets Requirements
8.5
179
9.4
669
Ease of Use
8.9
181
9.5
683
Ease of Setup
7.9
92
9.4
239
Ease of Admin
8.7
93
9.3
230
Quality of Support
8.6
176
8.7
549
Has the product been a good partner in doing business?
8.3
92
9.1
221
Product Direction (% positive)
8.7
178
8.9
665
Features by Category
8.6
710
8.8
1,891
POS
8.7
81
9.5
251
8.8
84
8.2
128
8.6
72
8.9
169
8.9
86
9.1
196
8.7
85
9.4
232
Marketing
8.3
39
8.6
131
7.7
40
8.4
143
Administration
8.8
82
8.7
170
Feature Not Available
8.6
129
8.9
86
9.1
202
8.2
55
8.8
140
Not enough data
9.1
452
Administration
Not enough data
9.0
56
Not enough data
8.6
47
Not enough data
8.5
32
Not enough data
8.8
44
Not enough data
9.6
59
Not enough data
8.9
42
Meal Service
Not enough data
9.6
53
Not enough data
Feature Not Available
Not enough data
8.9
44
Not enough data
9.4
37
Not enough data
9.3
38
Not enough data
8.4
122
Platform Basics
Not enough data
8.9
12
Not enough data
8.5
11
Back Office
Not enough data
7.7
10
Not enough data
7.7
11
Not enough data
8.8
12
Not enough data
7.6
12
Front of Office
Not enough data
9.9
12
Not enough data
8.0
11
Not enough data
9.3
10
Not enough data
6.5
9
Platform Data
Not enough data
9.2
12
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Retail Management SoftwareHide 38 FeaturesShow 38 Features
Not enough data
7.5
662
Payment
Not enough data
8.9
22
Not enough data
7.6
17
Not enough data
7.6
16
Not enough data
6.4
15
Not enough data
6.8
14
Not enough data
8.1
18
Not enough data
8.2
19
Not enough data
8.0
17
Checkout
Not enough data
7.2
17
Not enough data
8.7
18
Not enough data
8.1
18
Not enough data
7.3
18
Not enough data
8.5
18
Inventory Management
Not enough data
7.6
20
Not enough data
8.4
18
Not enough data
7.5
19
Not enough data
7.0
17
Not enough data
7.6
18
Reporting and analytics
Not enough data
7.0
16
Not enough data
8.5
17
Not enough data
8.1
17
Not enough data
7.5
17
Customer Management
Not enough data
8.1
18
Not enough data
7.4
15
Not enough data
7.5
18
Team Management
Not enough data
7.5
16
Not enough data
7.1
17
Not enough data
7.1
17
Not enough data
7.4
17
Not enough data
7.6
17
Help and support
Not enough data
6.1
18
Not enough data
6.0
18
Not enough data
7.7
18
Not enough data
6.6
17
Not enough data
6.9
18
Integration
Not enough data
7.1
17
Not enough data
7.4
18
Not enough data
7.4
17
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heartland Retail
Heartland Retail
Square Point of Sale
Square Point of Sale
Heartland Retail and Square Point of Sale are categorized as Retail Management Software and Retail POS
Unique Categories
Heartland Retail
Heartland Retail has no unique categories
Square Point of Sale
Square Point of Sale is categorized as Restaurant POS and Restaurant Management
Reviews
Reviewers' Company Size
Heartland Retail
Heartland Retail
Small-Business(50 or fewer emp.)
69.1%
Mid-Market(51-1000 emp.)
28.7%
Enterprise(> 1000 emp.)
2.1%
Square Point of Sale
Square Point of Sale
Small-Business(50 or fewer emp.)
91.5%
Mid-Market(51-1000 emp.)
6.1%
Enterprise(> 1000 emp.)
2.4%
Reviewers' Industry
Heartland Retail
Heartland Retail
Retail
60.1%
Apparel & Fashion
21.3%
Luxury Goods & Jewelry
2.7%
Museums and Institutions
2.1%
Marketing and Advertising
2.1%
Other
11.7%
Square Point of Sale
Square Point of Sale
Retail
12.1%
Food & Beverages
10.8%
Arts and Crafts
5.0%
Restaurants
4.8%
Health, Wellness and Fitness
3.9%
Other
63.3%
Most Helpful Reviews
Heartland Retail
Heartland Retail
Most Helpful Favorable Review
Verified User
G
Verified User in Retail

I like that we can view our retail business as a whole in one system. We integrated our eCommerce platform with Springboard, which was a heavy tech lift, but it's now complete and working well.

Most Helpful Critical Review
Verified User
G
Verified User in Retail

There is quite a bit of detail information that I don't care for - reports that don't alphabetize, inability to customize receipts and price tickets by location without paying $150/hr, pick lists don't export to excel only PDF, when creating PO's...

Square Point of Sale
Square Point of Sale
Most Helpful Favorable Review
Michael S.
MS
Michael S.
Verified User in Insurance

Frontier technology. I love making that ability to process transactions between two parties simple. After living in Scandinavia (a region that has been paper check free for over 10 years) I realized that we are behind of everything banking. I am grateful...

Most Helpful Critical Review
Heide R.
HR
Heide R.
Verified User in Public Relations and Communications

The new version that requires a separate app for EVERYTHING (sales, invoices, etc), the very confusing navigation on the website that leaves you running in circles.

Alternatives
Heartland Retail
Heartland Retail Alternatives
Shopify POS
Shopify POS
Add Shopify POS
Lightspeed Retail
Lightspeed Retail
Add Lightspeed Retail
Square for Retail
Square for Retail
Add Square for Retail
LS Retail
LS Retail
Add LS Retail
Square Point of Sale
Square Point of Sale Alternatives
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Clover
Clover
Add Clover
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Shopify POS
Shopify POS
Add Shopify POS
Discussions
Heartland Retail
Heartland Retail Discussions
What is a selling station?
1 comment
JJ
Anywhere you log in to Springboard and go to the POS tab. There are a few things you can only do at a selling station, like sales and returns, but otherwise...Read more
Can I access my store data at home?
1 comment
JJ
It seems like you provided a response that doesn't contain any text in an unknown language for translation. Could you please provide the text you would like...Read more
How quickly can I be up and running if I were to switch?
1 comment
JJ
I had four weeks notice that the POS system I was using was going out of business. I took a week for research, a week for talking with sales people and...Read more
Square Point of Sale
Square Point of Sale Discussions
Which Square Reader is right for my business?
1 comment
Ken D.
KD
I would avoid Square in favor of using the Merchant Services of your bank or Authorize.net. Both are better options than Square because Square will close...Read more
Why doesn't Square accept Food stamps?
1 comment
Dina M.
DM
Probably because food stamps does not cover prepared foodsRead more
How do I set up point of sale on Square?
1 comment
BD
The app.Read more