Compare Heap | by Contentsquare and Mixpanel 
At a Glance
Market Segments
Mid-Market (53.9% of reviews)
Small-Business (53.7% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Free Per Year
Heap | by Contentsquare
Star Rating
(1,089)4.4 out of 5
Market Segments
Mid-Market (53.9% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansMixpanel
Star Rating
(1,145)4.6 out of 5
Market Segments
Small-Business (53.7% of reviews)
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mixpanel excels in Custom Event Tracking, with a score of 9.1, allowing for detailed insights into user interactions. In contrast, Heap | by Contentsquare, while still strong at 8.6, is noted for its Standard Event Tracking which received a higher score of 9.0, indicating a preference for pre-defined events.
- Reviewers mention that Mixpanel's Engagement metrics are particularly robust, scoring 9.0, which helps businesses understand user interactions deeply. Heap, however, received a lower score of 8.3 in this area, suggesting it may not provide the same level of engagement insights.
- G2 users highlight that Mixpanel's Real-Time Reporting feature, rated at 8.8, is a significant advantage for businesses needing immediate insights. Heap's similar feature scored slightly lower at 8.6, indicating that while it is effective, it may not be as responsive as Mixpanel's offering.
- Users on G2 report that Mixpanel's User-Level Analytics is a standout feature with a score of 9.0, providing granular insights into individual user behavior. Heap's User-Level Analytics scored 8.7, which is still strong but may lack some of the depth found in Mixpanel.
- Reviewers say that Mixpanel's Dashboard functionality, rated at 8.9, is user-friendly and customizable, making it easier for teams to visualize data. Heap's dashboard, while functional, scored lower at 8.1, indicating potential limitations in customization or ease of use.
- Users report that Mixpanel's Retention metrics, scoring 8.7, provide valuable insights into user loyalty and engagement over time. Heap's retention score of 8.0 suggests it may not offer the same level of detail or effectiveness in tracking user retention.
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Pricing
Entry-Level Pricing
Heap | by Contentsquare
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Mixpanel
Free
Free
Per Year
Essentials to find product-market fit
- 1M events / month
- All core report types for user journey analysis
- Templates to get started quickly
Free Trial
Heap | by Contentsquare
Free Trial is available
Mixpanel
Free Trial is available
Ratings
Meets Requirements
8.6
852
8.7
858
Ease of Use
8.1
860
8.5
863
Ease of Setup
8.5
309
8.0
339
Ease of Admin
8.6
317
8.5
327
Quality of Support
8.7
676
8.4
670
Has the product been a good partner in doing business?
8.8
299
8.8
294
Product Direction (% positive)
8.7
789
8.5
776
Features by Category
Metrics
8.6
396
8.8
242
8.4
364
8.8
311
8.3
326
8.3
268
9.0
397
8.9
326
8.8
390
8.9
321
8.0
304
8.5
288
8.1
278
8.4
260
8.7
346
8.8
289
8.7
367
8.9
313
Reporting
8.6
364
8.8
284
8.0
292
8.6
268
8.7
329
8.4
187
8.3
357
8.7
304
8.2
204
8.3
215
8.4
224
8.2
220
8.3
374
8.6
308
Other
8.4
338
8.8
304
8.0
184
8.2
159
7.6
191
8.0
151
8.3
213
8.3
211
8.1
148
8.2
157
8.0
44
7.9
154
7.9
46
8.0
162
Administration
8.4
273
8.5
256
8.7
98
8.2
225
8.6
411
8.7
319
8.7
387
8.7
264
User Identification
8.1
41
8.4
218
8.6
94
8.8
239
8.5
68
8.5
227
Tracking & Reporting
8.6
102
9.1
264
8.4
93
8.7
253
8.1
80
8.2
206
8.1
97
8.9
267
8.2
96
8.6
212
8.4
90
9.0
255
Metrics
8.3
65
9.0
215
7.9
51
8.4
172
8.0
56
8.7
206
8.2
57
8.7
176
8.4
68
9.1
199
User Behavior
9.4
82
Not enough data
9.1
72
Not enough data
9.0
68
Not enough data
A/B Testing
9.2
51
Not enough data
9.1
23
Not enough data
9.3
60
Not enough data
9.3
43
Not enough data
Visitor Information
9.3
65
Not enough data
8.9
60
Not enough data
Product Analytics
8.3
296
8.7
322
8.7
354
9.0
406
8.5
323
8.7
359
8.7
347
8.8
392
7.9
101
7.7
244
8.4
219
8.5
285
7.9
89
7.9
218
8.3
250
8.1
274
Analytics
8.6
85
9.2
102
8.4
87
8.8
104
8.6
83
9.0
94
8.2
69
8.7
86
7.8
72
8.8
91
7.3
49
Feature Not Available
Administration
8.1
69
8.7
79
8.2
50
8.4
80
8.5
65
8.6
83
Generative AI
Feature Not Available
Feature Not Available
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.0
31
Not enough data
8.7
33
Not enough data
9.2
32
Not enough data
8.9
32
Not enough data
Platform Additional Functionality
9.3
32
Not enough data
8.9
30
Not enough data
7.9
15
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Metrics
8.3
65
9.0
215
7.9
51
8.4
172
8.0
56
8.7
206
8.2
57
8.7
176
8.4
68
9.1
199
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap | by Contentsquare and Mixpanel are categorized as E-Commerce Analytics, Product Analytics, Mobile App Analytics, and Digital Analytics
Unique Categories
Heap | by Contentsquare is categorized as Session Replay, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Mixpanel has no unique categories
Reviews
Reviewers' Company Size
Heap | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mixpanel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.1%
Financial Services
9.0%
Marketing and Advertising
7.7%
Internet
5.3%
Other
49.4%
Computer Software
25.0%
Information Technology and Services
11.8%
Financial Services
9.7%
Internet
7.0%
Health, Wellness and Fitness
5.2%
Other
41.3%
Most Helpful Reviews
Heap | by Contentsquare
Most Helpful Favorable Review
Josh K.
Verified User in Real Estate
Flexibility for layers of data to be viewed in context. Heap "Illuminate" really helps to surface items I may not have thought to look into before. Data quiz, while simple, has the effect of getting you to know some of your data trends better. Heap...
Most Helpful Critical Review
Kelsey P.
Verified User in Information Technology and Services
Two things come to mind: first, I don't find it overly intuitive to use. As someone who works primarily in social media and copywriting, running data analyses isn't my #1 skill, but it's still a necessary part of my job; so some of the more technical...
Mixpanel
Most Helpful Favorable Review
Erich R.
Verified User in Computer Software
We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.
Most Helpful Critical Review
Dominic B.
Verified User in Information Technology and Services
MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.
Josh K.
Verified User in Real Estate
Flexibility for layers of data to be viewed in context. Heap "Illuminate" really helps to surface items I may not have thought to look into before. Data quiz, while simple, has the effect of getting you to know some of your data trends better. Heap...
Erich R.
Verified User in Computer Software
We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.
Kelsey P.
Verified User in Information Technology and Services
Two things come to mind: first, I don't find it overly intuitive to use. As someone who works primarily in social media and copywriting, running data analyses isn't my #1 skill, but it's still a necessary part of my job; so some of the more technical...
Dominic B.
Verified User in Information Technology and Services
MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.
Discussions
Does Heap work with multiple domains or websites?
1 comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
C
1 comment
SN
C is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential.Read more
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