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  6. HCL BigFix-vs-Microsoft System Center

Compare HCL BigFix and Microsoft System Center

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HCL BigFix
HCL BigFix
(84)
4.4 out of 5
HCL BigFix
By HCL Technologies
Microsoft System Center
Microsoft System Center
(585)
4.1 out of 5
Microsoft System Center
By Microsoft
At a Glance
HCL BigFix
HCL BigFix
Star Rating
(84)4.4 out of 5
Market Segments
Enterprise (37.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about HCL BigFix
Microsoft System Center
Microsoft System Center
Star Rating
(585)4.1 out of 5
Market Segments
Enterprise (46.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Microsoft System Center
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Microsoft System Center excels in Multi-Cloud Management with a score of 9.3, highlighting its robust automation capabilities that streamline operations across various cloud environments. In contrast, HCL BigFix, while strong in automation with a score of 8.8, does not match the same level of multi-cloud functionality.
  • Reviewers mention that HCL BigFix shines in Quality of Support, achieving a score of 9.2, which users attribute to responsive and knowledgeable support staff. Microsoft System Center, with a score of 8.0, has received feedback indicating that while support is adequate, it may not be as timely or comprehensive as that of HCL BigFix.
  • G2 users highlight the superior Endpoint Protection capabilities of HCL BigFix, scoring 8.6, particularly praising its patch management features that ensure systems are up-to-date and secure. Microsoft System Center, while also offering endpoint protection, scores slightly lower at 8.6, with users noting that its patch management could be more intuitive.
  • Users on G2 report that Microsoft System Center provides excellent Performance Monitoring with a score of 9.0, particularly appreciating its real-time monitoring features that allow for immediate insights into system performance. HCL BigFix, while scoring well at 8.5, does not offer the same depth of performance analytics, which some users find limiting.
  • Reviewers mention that HCL BigFix's Incident Reports feature is highly rated at 9.2, with users praising its detailed reporting capabilities that help in quick resolution of issues. Microsoft System Center, with a score of 8.3, is seen as less effective in this area, with users suggesting that its reporting could be more user-friendly.
  • Users say that Microsoft System Center's Dashboards and Visualizations are particularly strong, scoring 9.1, which allows for easy tracking of system metrics and performance. HCL BigFix, while also providing dashboards, scores slightly lower at 9.0, with some users indicating that its visualizations could be more customizable.
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Pricing
Entry-Level Pricing
HCL BigFix
No pricing available
Microsoft System Center
No pricing available
Free Trial
HCL BigFix
Free Trial is available
Microsoft System Center
No trial information available
Ratings
Meets Requirements
9.2
59
8.6
478
Ease of Use
8.3
59
7.7
477
Ease of Setup
7.7
29
7.0
320
Ease of Admin
8.3
29
7.9
323
Quality of Support
9.2
53
8.0
444
Has the product been a good partner in doing business?
8.9
29
8.1
297
Product Direction (% positive)
9.6
54
7.4
461
Features by Category
IT Service Management (ITSM) ToolsHide 15 FeaturesShow 15 Features
Not enough data
8.6
495
Administration
Not enough data
8.7
62
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
8.7
65
|
Verified
Service Desk
Not enough data
8.7
58
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
8.3
59
|
Verified
Management
Not enough data
8.9
16
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
8.6
13
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
8.3
13
Functionality
Not enough data
8.6
13
|
Verified
Not enough data
8.5
14
Not enough data
9.0
16
|
Verified
Not enough data
8.8
15
|
Verified
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network MonitoringHide 7 FeaturesShow 7 Features
Not enough data
8.5
58
Functionality
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Management
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
7.7
8
Cloud Infrastructure MonitoringHide 10 FeaturesShow 10 Features
Not enough data
9.1
42
Monitoring
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.3
6
Administration
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.3
5
Analysis
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Not enough data
Server MonitoringHide 11 FeaturesShow 11 Features
Not enough data
8.7
68
Visibility
Not enough data
9.1
9
Not enough data
8.5
9
Not enough data
9.1
9
Monitoring and Management
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.3
5
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Data Center Infrastructure Management (DCIM)Hide 6 FeaturesShow 6 Features
Not enough data
8.7
43
Performance Management
Not enough data
9.4
8
Not enough data
8.6
6
Not enough data
9.2
8
Monitoring
Not enough data
8.8
8
Not enough data
8.3
7
Not enough data
8.1
6
Application Performance Monitoring (APM)Hide 14 FeaturesShow 14 Features
Not enough data
8.9
30
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
9.0
5
Not enough data
9.3
5
Functionality
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.8
114
Analysis
Not enough data
8.6
12
Platform
Not enough data
9.0
8
Not enough data
8.8
13
Not enough data
9.2
6
Not enough data
8.3
13
Not enough data
8.3
10
Security
Not enough data
8.6
14
Not enough data
9.0
14
Not enough data
8.3
8
Not enough data
9.3
7
Not enough data
9.1
9
Categories
Categories
Shared Categories
HCL BigFix
HCL BigFix
Microsoft System Center
Microsoft System Center
HCL BigFix and Microsoft System Center are categorized as Endpoint Management
Unique Categories
HCL BigFix
HCL BigFix is categorized as Unified Endpoint Management (UEM)
Microsoft System Center
Reviews
Reviewers' Company Size
HCL BigFix
HCL BigFix
Small-Business(50 or fewer emp.)
26.3%
Mid-Market(51-1000 emp.)
36.3%
Enterprise(> 1000 emp.)
37.5%
Microsoft System Center
Microsoft System Center
Small-Business(50 or fewer emp.)
20.6%
Mid-Market(51-1000 emp.)
33.4%
Enterprise(> 1000 emp.)
46.1%
Reviewers' Industry
HCL BigFix
HCL BigFix
Information Technology and Services
22.5%
Computer & Network Security
15.0%
Computer Software
12.5%
Financial Services
5.0%
Banking
5.0%
Other
40.0%
Microsoft System Center
Microsoft System Center
Information Technology and Services
19.1%
Education Management
6.2%
Government Administration
5.5%
Computer Software
5.1%
Hospital & Health Care
3.9%
Other
60.2%
Most Helpful Reviews
HCL BigFix
HCL BigFix
Most Helpful Favorable Review
Faizan W.
FW
Faizan W.
Verified User in Banking

BigFix provides comprehensive reporting and visibility into our IT infrastructure This helps us to identify and troubleshoot problems quickly and efficiently."

Most Helpful Critical Review
Verified User
G
Verified User in Oil & Energy

Big Fix is not that great with simple workstations. It is very convoluted and it requires multiple late nights just trying to set it up just right for your company.

Microsoft System Center
Microsoft System Center
Most Helpful Favorable Review
Tushar P.
TP
Tushar P.
Verified User in Information Technology and Services

It helps in the effective management of resources, automates the creation of applications , deploying them and monitoring effectively . It has the option of private and public cloud usage.

Most Helpful Critical Review
Dallan A.
DA
Dallan A.
Verified User in Government Administration

Troubleshooting problems is convoluted and unnecessarily complex.

Alternatives
HCL BigFix
HCL BigFix Alternatives
Microsoft Intune Enterprise Application Management
Microsoft Intune Enterprise Application Management
Add Microsoft Intune Enterprise Application Management
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Add ManageEngine Endpoint Central
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
Microsoft System Center
Microsoft System Center Alternatives
Datadog
Datadog
Add Datadog
NinjaOne
NinjaOne
Add NinjaOne
Dynatrace
Dynatrace
Add Dynatrace
Zabbix
Zabbix
Add Zabbix
Discussions
HCL BigFix
HCL BigFix Discussions
What is BigFix HCL?
3 comments
brooks r.
BR
HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management & remediationRead more
can customization guides be easier to understand?
1 comment
Deepshi S.
DS
These guides are not easy to understand. There is a scope of lot of improvement to improve the guides for users.Read more
Monty the Mongoose crying
HCL BigFix has no more discussions with answers
See all discussions
Microsoft System Center
Microsoft System Center Discussions
What does Microsoft System Center do?
2 comments
Satyajit C.
SC
Microsoft System Center is a suite of management tools for IT infrastructure. Components include SCCM for software deployment, SCOM for monitoring, VMM for...Read more
Backup process is too costly?
1 comment
Amit D.
AD
I'm sorry, but I need a string of text in an unknown language to translate it into English. Could you please provide that?Read more
Monty the Mongoose crying
Microsoft System Center has no more discussions with answers
See all discussions
Ask HCL BigFix a QuestionContact HCL BigFix
Ask Microsoft System Center a QuestionContact Microsoft System Center

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Add Product
HCL BigFix
HCL BigFix
Microsoft System Center
Microsoft System Center