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- Hawksearch
- Searchspring a division on Athos Commerce
- Hawksearch-vs-Searchspring a division on Athos Commerce
Compare Hawksearch and Searchspring a division on Athos Commerce 
- Users report that Searchspring excels in Quality of Support with a score of 9.4, while Hawksearch lags behind at 8.4. Reviewers mention that Searchspring's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers say that Searchspring offers superior Ease of Use with a score of 8.8 compared to Hawksearch's 8.3. Users on G2 highlight that Searchspring's interface is intuitive, allowing for a smoother onboarding experience.
- G2 users mention that Searchspring shines in Product Recommendations with a score of 8.7, while Hawksearch scores 8.2. Users appreciate Searchspring's ability to provide relevant suggestions that enhance the shopping experience.
- Users report that Searchspring's Analytics features, scoring 8.5, are more robust than Hawksearch's 7.3. Reviewers mention that Searchspring provides detailed reports that help in understanding customer behavior and optimizing strategies.
- Reviewers mention that Searchspring's Personalization capabilities, with a score of 9.0, significantly outperform Hawksearch's 7.7. Users say that Searchspring's personalized messaging and recommendations lead to higher engagement rates.
- Users on G2 report that Searchspring's Ease of Setup is notably better, scoring 8.4 compared to Hawksearch's 7.2. Reviewers highlight that Searchspring's setup process is straightforward, allowing businesses to get up and running quickly.
- 50k Monthly Searches
- 10k Records
- Implementation Included
- Domains included (1)
- Market leading search algorithm
- Spelling correction
- The level of control over search results, and the merchandising/marketing potential of such control, is outstanding. - The ability for the engine to learn and "undersrtand what you are trying to accomplish" - Customization of your Search Results -...
We were initially told integration was super easy with Handlebars, then came to find we were the first users of Handlebars on BigCommerce. Lots of errors in the beginning that burned up our available hours and time. We were the ones troubleshooting and...
Great search functionality. Has lots of other capabilities too once you take the time to learn the solution. The support/dev staff is amazing and very responsive!
They really fall apart in customer service unless a ticket is marked urgent; they have 3 week turnaround on responding to tickets in the busier months. This means you have to overreact or be patient to get something resolved. They also lock you into...
- The level of control over search results, and the merchandising/marketing potential of such control, is outstanding. - The ability for the engine to learn and "undersrtand what you are trying to accomplish" - Customization of your Search Results -...
Great search functionality. Has lots of other capabilities too once you take the time to learn the solution. The support/dev staff is amazing and very responsive!
We were initially told integration was super easy with Handlebars, then came to find we were the first users of Handlebars on BigCommerce. Lots of errors in the beginning that burned up our available hours and time. We were the ones troubleshooting and...
They really fall apart in customer service unless a ticket is marked urgent; they have 3 week turnaround on responding to tickets in the busier months. This means you have to overreact or be patient to get something resolved. They also lock you into...
