Compare Handshake and Pepperi 
At a Glance
Market Segments
Small-Business (61.4% of reviews)
Mid-Market (52.4% of reviews)
Entry-Level Pricing
Contact us affordable plans for all businesses
Custom
Handshake
Star Rating
(63)4.2 out of 5
Market Segments
Small-Business (61.4% of reviews)
Entry-Level Pricing
Contact us affordable plans for all businesses
Browse all 2 pricing plansPepperi
Star Rating
(44)4.4 out of 5
Market Segments
Mid-Market (52.4% of reviews)
Entry-Level Pricing
Custom
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Handshake vs Pepperi
When assessing the two solutions, reviewers found Handshake easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Pepperi overall.
- Reviewers felt that Pepperi meets the needs of their business better than Handshake.
- When comparing quality of ongoing product support, reviewers felt that Pepperi is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Pepperi over Handshake.
Pricing
Entry-Level Pricing
Handshake
Handshake Direct: B2B Customer Ordering
Contact us
affordable plans for all businesses
US: +1-855-532-9044 Intl: +1-646-434-2553 www.handshake.com
- Invite-only, B2B optimized web storefront
- Native mobile B2B buyer app
- HD product catalog, advanced search and faceted navigation
Pepperi
Custom Pricing
Custom
Pepperi pricing is tailored to fit your needs. Contact Pepperi and receive a customized quote.
Free Trial
Handshake
Free Trial is available
Pepperi
No trial information availableRatings
Meets Requirements
8.3
41
8.8
32
Ease of Use
9.1
41
8.8
32
Ease of Setup
7.6
24
7.9
27
Ease of Admin
8.6
24
8.0
28
Quality of Support
8.3
37
8.7
30
Has the product been a good partner in doing business?
8.6
24
9.2
28
Product Direction (% positive)
7.1
40
8.0
29
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order Entry
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
8.8
8
Order Tracking
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Inventory Management
Not enough data
9.5
7
Not enough data
8.9
6
Not enough data
8.6
6
Customer Management
Not enough data
9.4
6
Not enough data
8.3
7
Not enough data
8.6
7
Subscription Management
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation and Forms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Merchandising/Marketing
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
7.0
5
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Product Catalog
Not enough data
7.9
7
Not enough data
7.2
6
Not enough data
8.8
7
Not enough data
Feature Not Available
Order Process
Not enough data
8.3
7
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
7.2
6
Not enough data
8.0
5
Not enough data
8.1
6
Not enough data
Not enough data
Multi-Channel Support
Not enough data
Not enough data
Not enough data
7.9
8
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.6
7
Platform
Not enough data
8.3
6
Not enough data
7.6
7
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
8.3
6
Not enough data
8.0
5
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.4
7
Not enough data
7.4
7
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Handshake and Pepperi share no categories
Unique Categories
Handshake is categorized as E-Commerce Tools
Pepperi is categorized as Direct Store Delivery, Retail Execution, Field Sales, Order Management, E-Commerce Platforms, Omnichannel Commerce, and SAP Store
Reviews
Reviewers' Company Size
Handshake
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pepperi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
21.1%
Wholesale
19.3%
Apparel & Fashion
14.0%
Higher Education
7.0%
Retail
3.5%
Other
35.1%
Apparel & Fashion
19.0%
Wholesale
11.9%
Consumer Goods
11.9%
Food & Beverages
9.5%
Luxury Goods & Jewelry
7.1%
Other
40.5%
Most Helpful Reviews
Handshake
Most Helpful Favorable Review
Verified User in Consumer Goods
Very simple and neat layout, Good for first time user, great customer service team
Most Helpful Critical Review
Verified User in Consumer Goods
When I lifted the hood it didn't really work as advertised. I need to move lots of data not just a few lines here and there and the data reload process was very very slow. It was also very expensive to achieve true automation.
Pepperi
Most Helpful Favorable Review
Verified User in Consumer Goods
The easy setup from Pepperi to our ERP, as well as easy editing post-integration.
Most Helpful Critical Review
Verified User in Consumer Goods
The daily synchronisation is sometimes slow. The software can easily bug if you do things fast. You cant anaylse in details revenue, sales of each clients. You dont have a lot of options to analyse and describe a client.
Verified User in Consumer Goods
Very simple and neat layout, Good for first time user, great customer service team
Verified User in Consumer Goods
The easy setup from Pepperi to our ERP, as well as easy editing post-integration.
Verified User in Consumer Goods
When I lifted the hood it didn't really work as advertised. I need to move lots of data not just a few lines here and there and the data reload process was very very slow. It was also very expensive to achieve true automation.
Verified User in Consumer Goods
The daily synchronisation is sometimes slow. The software can easily bug if you do things fast. You cant anaylse in details revenue, sales of each clients. You dont have a lot of options to analyse and describe a client.
Discussions
What is the difference between Handshake Direct and Handshake Rep?
1 comment
Official Response from Handshake
Handshake Direct is our B2B eCommerce solution for easy customer ordering. Handshake Direct allows you to invite your B2B customers to order from your very...Read more
I have sales reps or sell at tradeshows, and I also want my customers to be able to buy online. Can I get a package and buy both Handshake Direct and Handshake Rep together?
1 comment
Official Response from Handshake
Yes! Contact us to discuss a package that meets your needs across both of our solutions. Read more
Will you help me with my back office integration?
1 comment
Official Response from Handshake
Yes! We have had experience integrating to many ERP and accounting systems including Quickbooks, Xero, Netsuite, Sage, Microsoft Dynamics, Infor, Epicor,...Read more
Pepperi has no discussions with answers
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