Compare Guru and Seismic Knowledge 
At a Glance
Market Segments
Mid-Market (56.4% of reviews)
Mid-Market (64.6% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,112)4.7 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSeismic Knowledge
Star Rating
(102)4.3 out of 5
Market Segments
Mid-Market (64.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Seismic KnowledgeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Ease of Use with a score of 9.2, while Seismic Knowledge trails slightly behind at 8.9. Reviewers mention that Guru's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Guru's Quality of Support is outstanding, scoring 9.4, compared to Seismic Knowledge's 8.8. Users on G2 appreciate Guru's responsive customer service and helpful resources, which enhance their overall experience.
- G2 users highlight Guru's superior Knowledge Base functionality, scoring 9.7, while Seismic Knowledge scores 8.5. Users say that Guru's comprehensive knowledge management features allow for better content organization and retrieval.
- Users report that Guru's Data Centralization capabilities are impressive, with a score of 9.6, while Seismic Knowledge does not have a comparable feature. Reviewers mention that this centralization helps streamline access to information across teams.
- Reviewers mention that Guru's Integrations score of 9.2 is on par with Seismic Knowledge's 9.3, but users on G2 note that Guru offers a more seamless integration experience with popular tools, making it easier to incorporate into existing workflows.
- Users say that Guru's Performance and Reliability is rated at 9.5, which is slightly higher than Seismic Knowledge's 9.3. Reviewers mention that Guru's consistent uptime and fast loading times contribute to a more reliable user experience.
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Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Seismic Knowledge
No pricing availableFree Trial
Guru
Free Trial is available
Seismic Knowledge
Free Trial is available
Ratings
Meets Requirements
9.2
1,722
8.5
84
Ease of Use
9.2
1,743
8.9
84
Ease of Setup
9.3
772
9.3
25
Ease of Admin
9.0
451
8.1
25
Quality of Support
9.4
1,339
8.8
68
Has the product been a good partner in doing business?
9.4
405
9.4
21
Product Direction (% positive)
9.2
1,623
9.1
78
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.5
58
Not enough data
9.3
58
Not enough data
9.4
57
Not enough data
Content Discovery
9.5
58
Not enough data
9.5
56
Not enough data
9.3
56
Not enough data
9.2
58
Not enough data
9.6
56
Not enough data
9.4
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.2
573
7.9
8
9.2
567
8.7
10
9.1
564
8.1
7
Knowledge Management
9.7
689
8.5
10
9.2
640
6.7
7
9.2
603
7.7
8
Compliance
9.2
583
8.7
9
9.2
556
8.0
5
9.2
553
Feature Not Available
9.1
532
8.7
5
Customer Support
9.2
659
8.5
13
9.2
621
8.5
9
9.0
549
Feature Not Available
Data Security
9.2
533
9.0
5
9.3
527
9.2
6
9.3
552
8.6
6
9.2
533
8.3
5
Administration
9.2
580
9.3
5
9.3
603
8.1
7
9.5
669
9.3
9
Generative AI
9.0
393
Feature Not Available
Account Options
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.8
10
Q&A Tools
Not enough data
9.2
11
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
8.8
11
Not enough data
8.6
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
9.0
554
Not enough data
9.1
511
Not enough data
9.2
580
Not enough data
9.1
552
Not enough data
8.9
454
Not enough data
8.9
410
Not enough data
9.2
422
Not enough data
Knowledge Dissemination
8.9
537
Not enough data
9.1
534
Not enough data
9.5
605
Not enough data
9.1
579
Not enough data
9.2
442
Not enough data
9.2
445
Not enough data
9.4
450
Not enough data
9.0
421
Not enough data
9.2
431
Not enough data
Compatibility
9.5
47
Not enough data
9.2
45
Not enough data
9.0
48
Not enough data
Search Queries
9.4
45
Not enough data
9.5
48
Not enough data
9.3
46
Not enough data
9.3
43
Not enough data
9.3
46
Not enough data
Functionality
9.1
45
Not enough data
9.6
46
Not enough data
9.4
48
Not enough data
Responses
8.9
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Automation - AI Agents
9.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Platform
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Autonomy - AI Agents
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
9.0
7
Not enough data
9.0
7
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
8.3
11
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Newsletter Interface Features - Internal Newsletter Software
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Not enough data
Newsletter Management Features - Internal Newsletter Software
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Not enough data
Administrative Features - Internal Newsletter Software
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Seismic Knowledge are categorized as Contact Center Knowledge Base
Unique Categories
Guru is categorized as Enterprise Social Networking (ESN), AI Agents, Knowledge Base, Insight Engines, Employee Intranet, Enterprise Search Software, and Internal Newsletter Software
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Seismic Knowledge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.7%
Information Technology and Services
9.9%
Consumer Services
8.6%
Internet
7.0%
Financial Services
6.3%
Other
53.5%
Computer Software
20.2%
Financial Services
18.2%
Information Technology and Services
7.1%
Education Management
5.1%
Non-Profit Organization Management
4.0%
Other
45.5%
Most Helpful Reviews
Guru
Most Helpful Favorable Review
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Most Helpful Critical Review
Chano .
Verified User in Leisure, Travel & Tourism
Not a newbie friendly and it doesn't have enough examples.
Seismic Knowledge
Most Helpful Favorable Review
Néstor Ramón E.
Verified User in Education Management
It's like having your own assistant, Obie is able to help you with many tasks with natural interactions, it's a very seamless interaction. I love the way that you can increase that Knowlege Base for your Obie assitant, it's like when a child ask for...
Most Helpful Critical Review
Verified User in Computer Software
Connecting the multiple knowledge bases took a bit of an understanding and looking around. not obvious.
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Néstor Ramón E.
Verified User in Education Management
It's like having your own assistant, Obie is able to help you with many tasks with natural interactions, it's a very seamless interaction. I love the way that you can increase that Knowlege Base for your Obie assitant, it's like when a child ask for...
Chano .
Verified User in Leisure, Travel & Tourism
Not a newbie friendly and it doesn't have enough examples.
Verified User in Computer Software
Connecting the multiple knowledge bases took a bit of an understanding and looking around. not obvious.
Alternatives
Discussions
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
RC
Guru is a knowledge-based tool that helps employees learn the necessary information regarding about the product and processes necessary related to the field...Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Do we have enough existing content for Obie to be useful?
1 comment
Official Response from Seismic Knowledge
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 comment
Official Response from Seismic Knowledge
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 comment
Official Response from Seismic Knowledge
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
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