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Compare GoTo Connect and Vonage Business Communications

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At a Glance
GoTo Connect
GoTo Connect
Star Rating
(1,295)4.4 out of 5
Market Segments
Small-Business (71.7% of reviews)
Information
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Free Trial is available
Browse all 2 pricing plans
Vonage Business Communications
Vonage Business Communications
Star Rating
(473)4.3 out of 5
Market Segments
Small-Business (62.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Vonage Business Communications
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Vonage Business Communications excels in Call Management with a score of 9.5, highlighting its robust features for handling incoming and outgoing calls effectively, while GoTo Connect scores slightly lower at 8.8.
  • Reviewers mention that GoTo Connect offers superior Video Conferencing capabilities, scoring 9.0 compared to Vonage's 8.8, making it a preferred choice for teams that rely heavily on video meetings.
  • G2 users indicate that Vonage's Voicemail to Email feature is highly appreciated, scoring 9.3, as it allows for seamless communication management, whereas GoTo Connect's similar feature scores lower at 8.9.
  • Users on G2 report that GoTo Connect shines in Automated Attendants, receiving a score of 9.0, which enhances user experience by efficiently directing calls, while Vonage scores 8.9 in this area.
  • Reviewers mention that Vonage Business Communications has a strong edge in Fax Number management, scoring 9.5, which is crucial for businesses that still rely on faxing, while GoTo Connect does not provide a comparable feature.
  • Users say that both platforms are comparable in Mobile Accessibility, with Vonage scoring 9.0 and GoTo Connect at 8.9, but Vonage is often noted for its user-friendly mobile app interface.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
Browse all 2 pricing plans
Vonage Business Communications
No pricing available
Free Trial
GoTo Connect
Free Trial is available
Vonage Business Communications
No trial information available
Ratings
Meets Requirements
9.0
1,048
9.0
379
Ease of Use
9.0
1,057
8.9
382
Ease of Setup
8.7
718
8.6
202
Ease of Admin
8.9
712
8.8
184
Quality of Support
8.9
1,022
8.7
368
Has the product been a good partner in doing business?
9.2
705
8.9
184
Product Direction (% positive)
8.4
1,011
8.3
374
Features by Category
8.9
269
Not enough data
Documents
9.0
28
Not enough data
8.2
28
Not enough data
8.5
30
Not enough data
Sending
9.6
32
Not enough data
9.2
30
Not enough data
8.4
30
Not enough data
8.7
31
Not enough data
9.1
29
Not enough data
9.1
31
Not enough data
Not enough data
8.8
80
Basic Communication - Cloud PBX
Not enough data
9.6
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
9.2
8
Advanced Features - Cloud PBX
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.2
8
Basic Communication
9.1
848
|
Verified
9.3
284
|
Verified
8.0
346
|
Verified
8.3
136
|
Verified
7.9
399
|
Verified
8.9
198
|
Verified
8.0
337
|
Verified
8.6
124
|
Verified
8.7
600
|
Verified
9.1
203
|
Verified
9.2
684
|
Verified
9.3
241
|
Verified
Access
8.3
432
|
Verified
8.8
160
8.3
456
8.9
168
|
Verified
8.4
461
|
Verified
8.9
190
|
Verified
Advanced Features
8.6
681
|
Verified
8.6
205
|
Verified
9.0
639
|
Verified
8.9
219
9.2
729
|
Verified
9.3
246
|
Verified
8.9
399
8.8
211
Extensions
Feature Not Available
8.6
31
9.1
103
|
Verified
8.9
33
|
Verified
Feature Not Available
9.0
24
|
Verified
Features
Feature Not Available
9.2
39
|
Verified
Feature Not Available
Feature Not Available
8.4
85
|
Verified
8.1
30
|
Verified
9.1
112
|
Verified
9.1
30
|
Verified
9.0
99
|
Verified
8.7
24
|
Verified
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
GoTo Connect
GoTo Connect
Vonage Business Communications
Vonage Business Communications
GoTo Connect and Vonage Business Communications are categorized as UCaaS Platforms and VoIP
Unique Categories
GoTo Connect
GoTo Connect is categorized as Online Fax
Vonage Business Communications
Vonage Business Communications is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
GoTo Connect
GoTo Connect
Small-Business(50 or fewer emp.)
71.7%
Mid-Market(51-1000 emp.)
23.9%
Enterprise(> 1000 emp.)
4.4%
Vonage Business Communications
Vonage Business Communications
Small-Business(50 or fewer emp.)
62.5%
Mid-Market(51-1000 emp.)
30.8%
Enterprise(> 1000 emp.)
6.7%
Reviewers' Industry
GoTo Connect
GoTo Connect
Information Technology and Services
8.9%
Insurance
5.5%
Financial Services
5.5%
Hospital & Health Care
4.8%
Computer Software
4.1%
Other
71.2%
Vonage Business Communications
Vonage Business Communications
Staffing and Recruiting
9.4%
Information Technology and Services
7.6%
Insurance
6.5%
Financial Services
4.7%
Real Estate
4.5%
Other
67.2%
Most Helpful Reviews
GoTo Connect
GoTo Connect
Most Helpful Favorable Review
Jessie W.
JW
Jessie W.
Verified User in Marketing and Advertising

I love the flexible pricing structure. It's month-to-month and I can also add/subtract devices as needed. Jive doesn't lock you into a contract which is nice. Their interface is pretty intuitive, while being powerful at the same time. I also like that it...

Most Helpful Critical Review
Miles D.
MD
Miles D.
Verified User in Computer Software

There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...

Vonage Business Communications
Vonage Business Communications
Most Helpful Favorable Review
KP
kirpal p.
Verified User in Staffing and Recruiting

Vonage is the best voice phone services, best for phone application

Most Helpful Critical Review
Shelly N.
SN
Shelly N.
Verified User in Hospital & Health Care

We were no longer able to speak with a live person for help, questions, issues, or anything. It was all driven by self help utilizing their website. We started having quality issues and calls dropping multiple times daily. We had our IT person check...

Alternatives
GoTo Connect
GoTo Connect Alternatives
RingEX
RingEX
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Zoom Workplace
Zoom Workplace
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Nextiva
Nextiva
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Dialpad Connect
Dialpad Connect
Add Dialpad Connect
Vonage Business Communications
Vonage Business Communications Alternatives
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Nextiva
Nextiva
Add Nextiva
RingEX
RingEX
Add RingEX
3CX
3CX
Add 3CX
Discussions
GoTo Connect
GoTo Connect Discussions
Can I Port My Existing Number?
2 comments
Mike E.
ME
Yes. You can port your number.Read more
The Call prompter
2 comments
Courtney  B.
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
I
2 comments
Lisa M.
LM
So far this product has fulfilled our companies needs 100% Read more
Vonage Business Communications
Vonage Business Communications Discussions
When will I be able to attach documents and pictures to SMS?
2 comments
Jeffrey D.
JD
MMS (pictures) is now available. Unsure on sending docs via SMS.Read more
What is Vonage Business Communications used for?
2 comments
Aanand v.
AV
This is used for VoIP call and You can send massage also.Read more
I would like to upload files that I take pictures of, then send or share them.. is that an option?
1 comment
Ben W.
BW
If they are also a user with Vonage you can send files through the "Team Messaging" feature. There is also a fax option.Read more