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At a Glance
GoTo Connect
GoTo Connect
Star Rating
(1,295)4.4 out of 5
Market Segments
Small-Business (71.7% of reviews)
Information
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Free Trial is available
Browse all 2 pricing plans
net2phone
net2phone
Star Rating
(185)4.4 out of 5
Market Segments
Small-Business (80.0% of reviews)
Information
Entry-Level Pricing
$23.99 1 user Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that "GoTo Connect" excels in "Live Chat" functionality with a score of 9.3, while "net2phone" trails slightly behind at 8.8. Reviewers mention that the responsiveness and integration of the chat feature in GoTo Connect significantly enhance team communication.
  • Reviewers mention that "GoTo Connect" offers superior "Desk-to-Desk Calls" with a score of 9.2 compared to "net2phone" at 9.0. Users say that the clarity and ease of making internal calls are standout features that improve daily operations.
  • Users on G2 highlight that "GoTo Connect" provides a more robust "Voicemail to Email" feature, scoring 8.9, while "net2phone" scores 8.3. Reviewers say that the seamless delivery of voicemails to email helps them manage communications more effectively.
  • G2 users report that "GoTo Connect" shines in "Automated Attendants" with a score of 9.0, whereas "net2phone" scores 8.9. Users mention that the customization options in GoTo Connect allow for a more tailored experience for callers.
  • Reviewers mention that "GoTo Connect" has a slight edge in "Video Conferencing" with a score of 9.0 compared to "net2phone" at 9.2. However, users say that the overall user experience and interface in GoTo Connect make it more user-friendly for meetings.
  • Users say that "GoTo Connect" offers better "Conference Calls" with a score of 8.7, while "net2phone" scores 8.3. Reviewers mention that the ease of setting up and managing conference calls in GoTo Connect is a significant advantage for team collaboration.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
Browse all 2 pricing plans
net2phone
Essentials
$23.99
1 user Per Month
Browse all 2 pricing plans
Free Trial
GoTo Connect
Free Trial is available
net2phone
Free Trial is available
Ratings
Meets Requirements
9.0
1,048
8.7
101
Ease of Use
9.0
1,057
8.7
102
Ease of Setup
8.7
718
8.4
82
Ease of Admin
8.9
712
8.4
80
Quality of Support
8.9
1,022
8.5
102
Has the product been a good partner in doing business?
9.2
705
8.8
83
Product Direction (% positive)
8.4
1,011
8.0
92
Features by Category
8.9
269
Not enough data
Documents
9.0
28
Not enough data
8.2
28
Not enough data
8.5
30
Not enough data
Sending
9.6
32
Not enough data
9.2
30
Not enough data
8.4
30
Not enough data
8.7
31
Not enough data
9.1
29
Not enough data
9.1
31
Not enough data
Not enough data
8.6
24
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
9.0
8
Not enough data
8.7
5
Not enough data
7.2
6
Basic Communication
9.1
848
|
Verified
8.8
79
8.0
346
|
Verified
7.6
31
7.9
399
|
Verified
7.8
32
8.0
337
|
Verified
7.8
26
8.7
600
|
Verified
8.3
55
9.2
684
|
Verified
9.0
66
Access
8.3
432
|
Verified
7.8
24
8.3
456
8.4
37
8.4
461
|
Verified
8.2
32
Advanced Features
8.6
681
|
Verified
8.2
57
9.0
639
|
Verified
8.9
60
9.2
729
|
Verified
9.1
67
8.9
399
8.3
56
Extensions
Feature Not Available
8.0
5
9.1
103
|
Verified
9.4
9
Feature Not Available
7.3
8
Features
Feature Not Available
8.3
10
Feature Not Available
6.4
7
8.4
85
|
Verified
8.7
5
9.1
112
|
Verified
9.2
6
9.0
99
|
Verified
9.2
6
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect
GoTo Connect
net2phone
net2phone
GoTo Connect and net2phone are categorized as UCaaS Platforms and VoIP
Unique Categories
GoTo Connect
GoTo Connect is categorized as Online Fax
net2phone
net2phone is categorized as Video Conferencing
Reviews
Reviewers' Company Size
GoTo Connect
GoTo Connect
Small-Business(50 or fewer emp.)
71.7%
Mid-Market(51-1000 emp.)
23.9%
Enterprise(> 1000 emp.)
4.4%
net2phone
net2phone
Small-Business(50 or fewer emp.)
80.0%
Mid-Market(51-1000 emp.)
17.2%
Enterprise(> 1000 emp.)
2.8%
Reviewers' Industry
GoTo Connect
GoTo Connect
Information Technology and Services
8.9%
Insurance
5.5%
Financial Services
5.5%
Hospital & Health Care
4.8%
Computer Software
4.1%
Other
71.2%
net2phone
net2phone
Information Technology and Services
6.1%
Construction
6.1%
Telecommunications
5.6%
Medical Practice
4.4%
Hospital & Health Care
4.4%
Other
73.3%
Most Helpful Reviews
GoTo Connect
GoTo Connect
Most Helpful Favorable Review
Jessie W.
JW
Jessie W.
Verified User in Marketing and Advertising

I love the flexible pricing structure. It's month-to-month and I can also add/subtract devices as needed. Jive doesn't lock you into a contract which is nice. Their interface is pretty intuitive, while being powerful at the same time. I also like that it...

Most Helpful Critical Review
Miles D.
MD
Miles D.
Verified User in Computer Software

There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...

net2phone
net2phone
Most Helpful Favorable Review
Verified User
G
Verified User in Consulting

That I ported off the Net2Phone platform and finally don't have to deal with them.

Most Helpful Critical Review
Verified User
G
Verified User in Financial Services

A lot of technical issues, lack of technical support team knowledge, unable to fix the technical problems, Even if you scelate technical issue and bring the problems to management level attention they do not care, nobody cares about technical issues

Alternatives
GoTo Connect
GoTo Connect Alternatives
RingEX
RingEX
Add RingEX
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Nextiva
Nextiva
Add Nextiva
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
net2phone
net2phone Alternatives
RingEX
RingEX
Add RingEX
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
3CX
3CX
Add 3CX
Discussions
GoTo Connect
GoTo Connect Discussions
Can I Port My Existing Number?
2 comments
Mike E.
ME
Yes. You can port your number.Read more
The Call prompter
2 comments
Courtney  B.
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
I
2 comments
Lisa M.
LM
So far this product has fulfilled our companies needs 100% Read more
net2phone
net2phone Discussions
Is net2phone reliable?
4 comments
Brian A.
BA
No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review...Read more
Is net2phone free?
2 comments
What is net2phone Canada used for?
1 comment
Ralph R.
RR
They offer business phone services.Read more