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Compare Google Workspace and Microsoft Word 
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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (38.8% of reviews)
Entry-Level Pricing
$6.00 Per Month
No pricing available
Google Workspace
Star Rating
(47,102)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansMicrosoft Word
Star Rating
(1,959)4.7 out of 5
Market Segments
Small-Business (38.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft WordSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in multi-user collaboration, scoring 9.4 compared to Microsoft Word's 8.2. Reviewers mention that features like Google Docs' real-time editing and commenting capabilities make teamwork seamless and efficient.
- Reviewers mention that Google Workspace's AI text generation feature scores 8.3, outperforming Microsoft Word's 7.9. Users appreciate how Google’s AI can assist in drafting content quickly, while Microsoft Word's AI features are seen as less robust.
- Users on G2 highlight the ease of setup for both products, but Google Workspace scores slightly lower at 9.2 compared to Microsoft Word's 9.4. Reviewers say that while both are user-friendly, Microsoft Word's installation process is more straightforward for traditional desktop users.
- Reviewers mention that Google Workspace's quality of support scores 8.6, while Microsoft Word's is higher at 8.8. Users report that Microsoft offers more comprehensive support resources, which can be crucial for businesses needing immediate assistance.
- G2 users note that Google Workspace's document editor scores 9.2, matching Microsoft Word's score. However, users say that Microsoft Word's advanced formatting options and templates are more extensive, making it a preferred choice for professional document creation.
- Users report that Google Workspace's revision history feature scores 9.1, compared to Microsoft Word's 8.7. Reviewers mention that Google’s ability to track changes and revert to previous versions is particularly beneficial for collaborative projects.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Microsoft Word
No pricing availableFree Trial
Google Workspace
Free Trial is available
Microsoft Word
No trial information availableRatings
Meets Requirements
9.1
37,354
9.4
1,417
Ease of Use
9.3
37,570
9.2
1,429
Ease of Setup
9.2
9,519
9.4
271
Ease of Admin
9.1
8,164
9.2
148
Quality of Support
8.6
29,759
8.8
1,139
Has the product been a good partner in doing business?
9.0
7,489
9.0
140
Product Direction (% positive)
8.7
36,081
8.9
1,327
Features by Category
File Management
9.2
7974
Not enough data
9.1
8030
Not enough data
9.0
8119
Not enough data
8.9
8160
Not enough data
9.0
7757
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Not enough data
Collaboration
9.0
7552
Not enough data
9.4
8329
Not enough data
9.2
7851
Not enough data
8.8
6835
Not enough data
Administration
9.1
6008
Not enough data
8.9
5838
Not enough data
9.1
5795
Not enough data
8.4
6278
Not enough data
8.7
5284
Not enough data
9.1
6398
Not enough data
Platform
9.3
2125
Not enough data
8.8
1729
Not enough data
8.8
1654
Not enough data
8.8
1494
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2093
Not enough data
8.8
2224
Not enough data
8.7
2042
Not enough data
Business Instant Messaging
9.0
2183
Not enough data
9.0
2218
Not enough data
Business Instant Messaging
9.0
2264
Not enough data
9.1
2333
Not enough data
8.7
1882
Not enough data
Generative AI - Business Instant Messaging
8.3
255
Not enough data
AI - Business Instant Messaging
8.2
249
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.3
246
Not enough data
Agentic AI - Business Instant Messaging
8.3
136
Not enough data
8.3
135
Not enough data
Presenter Tools
8.9
2776
Not enough data
8.4
2384
Not enough data
8.2
2264
Not enough data
8.7
2678
Not enough data
Conferencing Options
9.0
3034
Not enough data
9.0
3095
Not enough data
9.1
3185
Not enough data
Application Tools
8.7
2441
Not enough data
8.5
2516
Not enough data
9.1
2817
Not enough data
Agentic AI - Screen Sharing
8.0
173
Not enough data
Platform Basics
8.7
1787
Not enough data
8.8
1781
Not enough data
9.5
1805
Not enough data
Platform Content
8.6
1674
Not enough data
8.1
1679
Not enough data
8.3
1612
Not enough data
9.4
1775
Not enough data
Platform Additional Functionality
8.7
1574
Not enough data
9.1
1677
Not enough data
9.4
1705
Not enough data
Generative AI
8.4
520
Not enough data
8.1
510
Not enough data
7.7
506
Not enough data
8.3
513
Not enough data
7.3
498
Not enough data
8.0
505
Not enough data
7.9
502
Not enough data
Calculating
8.9
1821
Not enough data
8.9
1718
Not enough data
Insights
8.7
1694
Not enough data
8.9
1758
Not enough data
Editing
8.5
1699
Not enough data
9.4
1839
Not enough data
8.9
1757
Not enough data
Functionality
8.7
1560
Not enough data
9.2
1763
Not enough data
9.1
1780
Not enough data
9.5
1864
Not enough data
Applications
9.3
1281
Not enough data
9.1
1234
Not enough data
8.4
1191
Not enough data
Collaboration
9.3
1264
Not enough data
8.9
1165
Not enough data
9.3
1252
Not enough data
Management
9.2
1242
Not enough data
9.1
1213
Not enough data
9.4
1252
Not enough data
Agentic AI - Office Suites
7.9
348
Not enough data
8.0
350
Not enough data
Collaboration Tools
9.0
5893
Not enough data
9.0
4149
Not enough data
8.3
3614
Not enough data
9.0
4199
Not enough data
8.9
3932
Not enough data
Meeting Coordination
9.1
5757
Not enough data
8.5
5134
Not enough data
8.8
5430
Not enough data
9.2
4137
Not enough data
Software Type
9.0
5714
Not enough data
9.2
4206
Not enough data
8.8
3778
Not enough data
Agentic AI - Video Conferencing
7.9
342
Not enough data
8.0
345
Not enough data
8.0
341
Not enough data
Survey Management
9.0
1009
Not enough data
9.0
1034
Not enough data
8.4
989
Not enough data
8.9
1007
Not enough data
Survey Customization
8.5
861
Not enough data
8.4
910
Not enough data
8.6
908
Not enough data
8.4
752
Not enough data
Survey Insights
8.8
990
Not enough data
8.4
758
Not enough data
9.0
967
Not enough data
9.0
963
Not enough data
Agentic AI - Survey
8.2
76
Not enough data
8.0
75
Not enough data
8.1
75
Not enough data
Calendar View
9.2
1414
Not enough data
9.1
1384
Not enough data
Shared Calendar
9.2
1426
Not enough data
9.1
1390
Not enough data
Accessibility
8.8
1211
Not enough data
8.6
1265
Not enough data
Integration
9.0
1328
Not enough data
8.9
1309
Not enough data
8.9
1316
Not enough data
Notifications
9.0
1356
Not enough data
8.7
1214
Not enough data
Generative AI
7.9
725
Not enough data
8.0
731
Not enough data
7.9
725
Not enough data
Agentic AI - Calendar
7.9
276
Not enough data
Design
8.6
1367
8.3
650
8.5
1375
8.6
662
8.4
1368
8.4
630
Collaboration
9.4
1462
8.2
586
9.3
1444
7.8
523
File Types
9.2
1460
9.1
658
9.0
1430
8.6
642
8.6
1190
8.3
484
Edit & Revise
9.1
1440
8.7
623
8.9
1393
8.4
608
9.2
1463
9.2
665
Integrate & Embed
9.2
1397
8.3
498
8.8
1260
8.3
476
9.0
1335
8.5
516
Operating System
9.1
1306
9.3
631
9.0
1285
8.5
433
8.3
1046
7.6
333
Generative AI
8.3
708
7.5
126
8.4
699
7.7
124
7.9
693
6.8
122
8.1
694
7.0
121
8.0
688
6.7
119
Agentic AI - Document Creation
7.9
262
6.5
41
Generative AI
8.3
788
Not enough data
8.3
785
Not enough data
8.0
783
Not enough data
7.8
287
Not enough data
8.2
286
Not enough data
8.0
282
Not enough data
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Microsoft Word are categorized as Document Creation
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Microsoft Word has no unique categories
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Word
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
9.7%
Computer Software
7.2%
Higher Education
5.9%
Education Management
3.9%
Marketing and Advertising
3.8%
Other
69.4%
Alternatives
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
Is Microsoft Word the ideal software for working with digital documents?
3 Comments
CF
Particularly, I think that Microsoft Word is indeed the best for creating digital documents since it offers a wide variety of tools that allow for a very...Read more
What is the Advanced Use of MS Word?
3 Comments
FN
One of my most used functions in MS Word is the ability to design and create forms and templates for my small business. These docs and forms can be shared...Read more
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