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Compare Freshsales and Intuit Mailchimp Email Marketing 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (71.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$0.00
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansIntuit Mailchimp Email Marketing
Star Rating
(12,857)4.3 out of 5
Market Segments
Small-Business (71.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Intuit Mailchimp excels in its email marketing capabilities, particularly with features like "Building and Personalizing Emails" which received a score of 8.7, while Freshsales scored slightly higher at 8.9. Reviewers mention that Mailchimp's user-friendly interface makes it easy to create visually appealing emails.
- Reviewers mention that Freshsales shines in "Sales Force Automation" with a strong score of 8.9 for "Contact & Account Management," compared to Mailchimp's focus on email marketing. Users on G2 appreciate Freshsales' comprehensive CRM features that streamline sales processes.
- G2 users highlight that Freshsales offers superior "Quality of Support" with a score of 8.8, while Mailchimp's support quality is rated at 8.0. Users report that Freshsales' customer service is responsive and helpful, making it a preferred choice for businesses needing reliable support.
- Users say that Mailchimp's "Manage Email Lists" feature is robust, scoring 8.3, but Freshsales outperforms with a score of 8.8 in "Lead Management." Reviewers mention that Freshsales provides better tools for tracking and nurturing leads through the sales funnel.
- Reviewers mention that Freshsales has a more favorable "Product Direction" score of 9.3 compared to Mailchimp's 7.8, indicating a stronger commitment to evolving its features. Users report that Freshsales frequently updates its platform based on user feedback, enhancing overall functionality.
- Users on G2 report that while both platforms offer integrations, Freshsales has a slight edge in "CRM Integration" with a score of 8.4, compared to Mailchimp's 8.2. Reviewers mention that Freshsales seamlessly connects with various CRM tools, making it easier to manage customer relationships.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Intuit Mailchimp Email Marketing
Free
$0.00
Easily create email campaigns and learn more about your customers
- Email support for first 30 days
- Pre-built Email Templates
- 300+ Integrations
Free Trial
Freshsales
Free Trial is available
Intuit Mailchimp Email Marketing
Free Trial is available
Ratings
Meets Requirements
8.7
1,039
8.7
11,044
Ease of Use
9.0
1,052
8.7
11,111
Ease of Setup
8.8
559
8.6
5,201
Ease of Admin
8.9
535
8.7
5,111
Quality of Support
8.8
1,009
8.0
8,410
Has the product been a good partner in doing business?
9.0
529
8.6
4,635
Product Direction (% positive)
9.3
1,033
7.8
10,789
Features by Category
Sales Force Automation
8.9
718
|
Verified
Not enough data
8.3
417
Not enough data
8.8
707
|
Verified
Not enough data
8.5
705
|
Verified
Not enough data
8.3
507
|
Verified
Not enough data
8.6
336
|
Verified
Not enough data
8.2
482
|
Verified
Not enough data
8.1
468
Not enough data
8.4
510
|
Verified
Not enough data
Marketing Automation
8.5
548
Not enough data
8.5
522
Not enough data
8.9
627
Not enough data
7.9
114
Not enough data
Customer Support
8.5
534
Not enough data
8.6
542
Not enough data
8.6
548
Not enough data
8.2
458
Not enough data
8.4
478
Not enough data
Reporting & Analytics
8.4
629
|
Verified
Not enough data
8.6
665
|
Verified
Not enough data
8.3
508
|
Verified
Not enough data
Mobile & Social
Feature Not Available
Not enough data
8.1
208
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
Platform
8.4
404
|
Verified
Not enough data
8.5
393
|
Verified
Not enough data
8.7
414
|
Verified
Not enough data
8.3
314
|
Verified
Not enough data
7.7
258
Not enough data
8.0
301
|
Verified
Not enough data
8.8
408
|
Verified
Not enough data
8.0
285
|
Verified
Not enough data
Integration
8.4
375
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
7.9
297
|
Verified
Not enough data
Generative AI
7.6
84
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.9
8658
|
Verified
Not enough data
8.3
8793
|
Verified
Not enough data
8.7
7874
|
Verified
Not enough data
8.7
8844
|
Verified
Not enough data
9.0
8715
|
Verified
Not enough data
8.6
8339
|
Verified
Not enough data
8.4
6413
|
Verified
Not enough data
8.4
1344
|
Verified
Not enough data
8.1
1114
|
Verified
Reporting & Analytics
Not enough data
8.3
4830
|
Verified
Not enough data
8.6
7684
|
Verified
Generative AI
Not enough data
7.2
164
Not enough data
7.2
163
Agentic AI - Email Marketing
Not enough data
7.1
50
Not enough data
7.0
52
Not enough data
7.3
52
Not enough data
7.4
52
Not enough data
7.7
54
Integration
Not enough data
8.5
3424
|
Verified
Not enough data
8.3
2358
|
Verified
Not enough data
8.2
2166
|
Verified
Not enough data
8.1
558
|
Verified
Not enough data
8.3
676
|
Verified
Not enough data
8.3
530
|
Verified
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Administration
Not enough data
8.3
78
Not enough data
7.8
67
Not enough data
8.1
69
Not enough data
8.5
68
Not enough data
8.2
69
Not enough data
8.1
69
Integrations
Not enough data
8.3
63
Not enough data
8.7
62
Not enough data
9.0
77
Not enough data
8.1
56
Platform
Not enough data
8.5
61
Not enough data
8.5
57
Not enough data
8.4
51
Not enough data
8.4
78
Not enough data
8.7
70
Not enough data
8.6
88
Not enough data
8.1
66
Not enough data
8.8
88
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
8.3
471
Not enough data
8.4
515
Not enough data
8.4
176
Not enough data
8.6
555
Tracking
Not enough data
8.8
674
Not enough data
8.5
595
Not enough data
8.6
711
Not enough data
8.5
666
Not enough data
8.5
619
Reporting
Not enough data
8.8
728
Not enough data
8.6
574
Not enough data
8.7
596
Not enough data
8.4
550
Agentic AI - Email Deliverability
Not enough data
6.3
20
Not enough data
6.4
20
Not enough data
6.6
19
Not enough data
6.3
20
Not enough data
6.5
19
Integrated Workflows
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Not enough data
Repeatability and Reportability
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
Not enough data
AI and Automation
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Not enough data
Generative AI
8.2
28
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
8.7
21
Formatting
Not enough data
8.1
21
Not enough data
8.5
21
Not enough data
8.3
21
Content
Not enough data
8.7
21
Not enough data
8.7
21
Not enough data
8.6
21
Product Type
Not enough data
8.9
21
Not enough data
8.4
21
Generative AI
Not enough data
8.8
20
Not enough data
8.3
20
Platform Basics
Not enough data
8.8
36
Not enough data
8.3
36
Not enough data
8.8
36
Not enough data
8.8
39
Not enough data
8.6
36
Platform Data
Not enough data
9.0
38
Not enough data
8.8
38
Not enough data
8.8
36
Agentic AI - Email Testing
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
19
Not enough data
7.4
19
Not enough data
7.4
19
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Not enough data
Personalization
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Not enough data
Administrative
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Not enough data
Customizations
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and Intuit Mailchimp Email Marketing share no categories
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Visitor Identification, and Marketing Automation
Intuit Mailchimp Email Marketing is categorized as AI Writing Assistant, Email Deliverability, Email Marketing, Transactional Email, and Email Testing
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Intuit Mailchimp Email Marketing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Marketing and Advertising
15.1%
Non-Profit Organization Management
5.8%
Information Technology and Services
4.8%
Computer Software
4.5%
Education Management
3.3%
Other
66.4%
Alternatives
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
What is the best alternative to Mailchimp?
9 Comments
SA
I would say Brevo is a good alternativeRead more
What kind of platform is Mailchimp?
7 Comments
TT
Mailchimp is an email marketing and automation platform.Read more
What is the best way to implement Mailchimp with Wordpress to get maximum email subscribers?
5 Comments
RS
If you're using an organic way to collect emails, you can use any of the pop software's available in the marketplace such as optinmonk or poptin. If you have...Read more
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