Compare Freshping by Freshworks and UptimeRobot 
At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free Per Year
$0.00
Freshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.1% of reviews)
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plansUptimeRobot
Star Rating
(227)4.7 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UptimeRobot excels in alerting capabilities, with a score of 9.6, while Freshping by Freshworks has a slightly lower score of 9.2. Reviewers mention that UptimeRobot's multi-channel alerting feature allows for notifications via SMS, email, and push notifications, making it highly versatile for different user preferences.
- Reviewers say that both products have a solid baseline functionality score of 9.1, but users on G2 highlight that UptimeRobot's multi-site monitoring feature is particularly robust, allowing users to monitor up to 50 sites on the free plan, which is a significant advantage for small businesses.
- Users report that Freshping by Freshworks shines in reporting, achieving a score of 9.0 compared to UptimeRobot's 8.9. Reviewers mention that Freshping's detailed reporting features provide insights into uptime and downtime trends, which are crucial for businesses looking to improve their online presence.
- G2 users indicate that both products have similar ease of setup scores of 9.5, but users say that UptimeRobot's user interface is more intuitive, making it easier for new users to get started without extensive technical knowledge.
- Reviewers mention that UptimeRobot has a slight edge in quality of support with a score of 9.2, while Freshping's score is 8.8. Users report that UptimeRobot's customer support is responsive and helpful, which is essential for businesses that rely on uptime monitoring.
- Users on G2 highlight that while both products have similar product direction scores, UptimeRobot's score of 8.8 suggests a more positive outlook on future updates and features, which is important for users looking for a long-term solution.
Pricing
Entry-Level Pricing
Freshping by Freshworks
Sprout
Free
Per Year
Our forever-free option. Get 50 checks in 1-minute intervals, monitoring from 10 locations across the globe, access to 10 users, integrations, and more.
- 50 Checks at 1-minute intervals
- Monitoring from 10 global locations
- 5 public status pages
UptimeRobot
Free Plan
$0.00
Good for hobby projects. No credit card required!
- 50 monitors
- 5 minute monitoring interval
- HTTP, port & ping monitoring
Free Trial
Freshping by Freshworks
No trial information availableUptimeRobot
No trial information availableRatings
Meets Requirements
9.0
716
9.3
178
Ease of Use
9.4
727
9.5
190
Ease of Setup
9.5
621
9.5
146
Ease of Admin
9.3
623
9.4
124
Quality of Support
8.8
443
9.2
111
Has the product been a good partner in doing business?
9.2
470
9.4
107
Product Direction (% positive)
8.5
674
8.9
175
Features by Category
Functionality
9.1
495
9.0
128
9.2
521
9.5
137
9.3
504
9.5
135
9.0
495
9.0
127
8.7
412
9.0
124
8.5
355
8.1
114
Categories
Categories
Shared Categories
Freshping by Freshworks and UptimeRobot are categorized as Website Monitoring
Unique Categories
Freshping by Freshworks has no unique categories
UptimeRobot has no unique categories
Reviews
Reviewers' Company Size
Freshping by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UptimeRobot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
Information Technology and Services
21.4%
Computer Software
11.8%
Marketing and Advertising
8.2%
Computer & Network Security
5.0%
Non-Profit Organization Management
4.5%
Other
49.1%
Most Helpful Reviews
Freshping by Freshworks
Most Helpful Favorable Review
Myles M.
Verified User in Computer & Network Security
The free version is nice, has a lot of features that other sites do not that are free. Specifically the ability to define message to send and specific response from TCP.
Most Helpful Critical Review
Verified User in Human Resources
The response time of support is very bad
UptimeRobot
Most Helpful Favorable Review
Mark O.
Verified User in Information Technology and Services
You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.
Most Helpful Critical Review
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Myles M.
Verified User in Computer & Network Security
The free version is nice, has a lot of features that other sites do not that are free. Specifically the ability to define message to send and specific response from TCP.
Mark O.
Verified User in Information Technology and Services
You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.
Verified User in Human Resources
The response time of support is very bad
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Discussions
Is there an API to directly report outages to Freshping?
2 comments
K
We do not have an option of API reaching out to freshping as of now. We will take this as a feature request and see if we can accommodate the same in future...Read more
What is the best way to evaluate and monitor links correctly?
1 comment
K
1. Add the nearest monitoring location to the server.
2. If there are multiple redirects, please add the final destination URL.
These 2 steps will reduce...Read more
What is the best way to integrate with Freshdesk? Alert via text message or push?
1 comment
K
Auto Closing of Down Alerts - We do not have this feature available as of today but we are working on it, we will keep you posted
Text Alert - Presently...Read more
Where is UptimeRobot located?
1 comment
CF
I don't know. But according to their website: "We verify incidents from various geo-locations to prevent false-positives."Read more
Is there a limit of the number of sites to be monitored?
1 comment
JL
Right now it looks like UptimeRobot lets you monitor 50 sites for free at 5-minute intervals. If you want shorter monitoring intervals (1 minute), that's a...Read more
UptimeRobot has no more discussions with answers
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