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- Freshping by Freshworks-vs-UptimeRobot
Compare Freshping by Freshworks and UptimeRobot 
At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free Per Year
$0.00
Freshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.1% of reviews)
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plansUptimeRobot
Star Rating
(212)4.7 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UptimeRobot excels in its alerting capabilities, with a score of 9.6, while Freshping by Freshworks has a slightly lower score of 9.2. Reviewers mention that UptimeRobot's multi-channel alerting feature allows for notifications via SMS, email, and push notifications, making it highly versatile for different user preferences.
- Reviewers say that both products have a strong baseline functionality score of 9.1, but users on G2 highlight that UptimeRobot's user interface is more intuitive, which contributes to its ease of use rating of 9.5 compared to Freshping's 9.4.
- G2 users mention that UptimeRobot offers superior multi-site monitoring with a score of 9.4, which is beneficial for businesses managing multiple websites. In contrast, Freshping's score of 9.3 indicates it also performs well, but users feel UptimeRobot provides a more seamless experience in this area.
- Users say that Freshping by Freshworks shines in its reporting capabilities, scoring 9.0 compared to UptimeRobot's 8.9. Reviewers mention that Freshping's detailed reporting features help them analyze downtime trends effectively, which is crucial for maintaining service reliability.
- Reviewers mention that both products have similar ease of setup scores of 9.5, indicating that users find both platforms easy to implement. However, users on G2 report that UptimeRobot's setup process is slightly more straightforward, allowing for quicker onboarding.
- Users report that UptimeRobot has a higher quality of support score of 9.2, while Freshping's score is 8.8. Reviewers mention that UptimeRobot's customer support is responsive and helpful, which is a significant factor for users who may need assistance during critical monitoring periods.
Pricing
Entry-Level Pricing
Freshping by Freshworks
Sprout
Free
Per Year
Our forever-free option. Get 50 checks in 1-minute intervals, monitoring from 10 locations across the globe, access to 10 users, integrations, and more.
- 50 Checks at 1-minute intervals
- Monitoring from 10 global locations
- 5 public status pages
UptimeRobot
Free Plan
$0.00
Good for hobby projects. No credit card required!
- 50 monitors
- 5 minute monitoring interval
- HTTP, port & ping monitoring
Free Trial
Freshping by Freshworks
No trial information availableUptimeRobot
No trial information availableRatings
Meets Requirements
9.0
716
9.3
165
Ease of Use
9.4
727
9.5
175
Ease of Setup
9.5
621
9.5
131
Ease of Admin
9.3
623
9.4
112
Quality of Support
8.8
443
9.2
105
Has the product been a good partner in doing business?
9.2
470
9.4
96
Product Direction (% positive)
8.5
674
8.8
161
Features by Category
Functionality
9.1
495
9.1
115
9.2
521
9.5
124
9.3
504
9.4
122
9.0
495
8.9
114
8.7
412
8.9
111
8.5
355
8.0
101
Categories
Categories
Shared Categories
Freshping by Freshworks and UptimeRobot are categorized as Website Monitoring
Unique Categories
Freshping by Freshworks has no unique categories
UptimeRobot has no unique categories
Reviews
Reviewers' Company Size
Freshping by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UptimeRobot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
Information Technology and Services
21.5%
Computer Software
12.2%
Marketing and Advertising
8.3%
Computer & Network Security
5.4%
Non-Profit Organization Management
4.9%
Other
47.8%
Most Helpful Reviews
Freshping by Freshworks
Most Helpful Favorable Review
Todd E.
Verified User in Marketing and Advertising
We monitor a lot of websites with this. Nearing the limit of 50 but it's been a fantastic value.
Most Helpful Critical Review
Simon C.
Verified User in Libraries
Limited options in the free plan, and quite a big step from 0$ a year to the next plan at 132$ a year
UptimeRobot
Most Helpful Favorable Review
Beat S.
Verified User in Marketing and Advertising
The features of the Uptime Robot App & Dashboard are excellent. Since we have begun working with them for several years now, there have been no problems. Everything is simple to set up and utilize, which is great for our business's digital marketing efforts...
Most Helpful Critical Review
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Todd E.
Verified User in Marketing and Advertising
We monitor a lot of websites with this. Nearing the limit of 50 but it's been a fantastic value.
Beat S.
Verified User in Marketing and Advertising
The features of the Uptime Robot App & Dashboard are excellent. Since we have begun working with them for several years now, there have been no problems. Everything is simple to set up and utilize, which is great for our business's digital marketing efforts...
Simon C.
Verified User in Libraries
Limited options in the free plan, and quite a big step from 0$ a year to the next plan at 132$ a year
David B.
Verified User in Information Technology and Services
They change the plans you prepaid for a year on, refuse to let you have the services that you subscribed to and tell you to deal with it and something might change in the future.
Discussions
Is there an API to directly report outages to Freshping?
2 comments
K
We do not have an option of API reaching out to freshping as of now. We will take this as a feature request and see if we can accommodate the same in future...Read more
What is the best way to evaluate and monitor links correctly?
1 comment
K
1. Add the nearest monitoring location to the server.
2. If there are multiple redirects, please add the final destination URL.
These 2 steps will reduce...Read more
What is the best way to integrate with Freshdesk? Alert via text message or push?
1 comment
K
Auto Closing of Down Alerts - We do not have this feature available as of today but we are working on it, we will keep you posted
Text Alert - Presently...Read more
Where is UptimeRobot located?
1 comment
CF
I don't know. But according to their website: "We verify incidents from various geo-locations to prevent false-positives."Read more
Is there a limit of the number of sites to be monitored?
1 comment
JL
Right now it looks like UptimeRobot lets you monitor 50 sites for free at 5-minute intervals. If you want shorter monitoring intervals (1 minute), that's a...Read more
UptimeRobot has no more discussions with answers
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