Compare Freshping by Freshworks and LogicMonitor 
At a Glance
Market Segments
Small-Business (80.1% of reviews)
Mid-Market (50.4% of reviews)
Entry-Level Pricing
Free Per Year
Contact Us
Freshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.1% of reviews)
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plansLogicMonitor
Star Rating
(603)4.5 out of 5
Market Segments
Mid-Market (50.4% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogicMonitor excels in Multi-Site Monitoring with a score of 9.0, allowing for comprehensive oversight across various locations, while Freshping by Freshworks shines in Alerting with a score of 9.2, providing timely notifications that help users stay informed about system performance.
- Reviewers mention that LogicMonitor's Performance Monitoring capabilities are robust, scoring 8.9, which is crucial for businesses needing detailed insights into their systems, whereas Freshping by Freshworks offers superior Ease of Setup with a score of 9.5, making it more accessible for small businesses looking to implement monitoring quickly.
- G2 users highlight that LogicMonitor's Quality of Support is rated at 9.0, indicating a strong commitment to customer service, while Freshping by Freshworks, with a score of 8.8, still provides reliable support but may not match the depth of LogicMonitor's offerings.
- Users on G2 report that LogicMonitor's Reporting features, scoring 8.0, could be improved, as they find it less intuitive compared to Freshping by Freshworks, which scores 9.0 in the same category, offering more user-friendly and insightful reporting tools.
- Reviewers mention that LogicMonitor's Artificial Intelligence integration is rated at 7.7, which some users feel lacks advanced capabilities, while Freshping by Freshworks does not emphasize AI features as much, focusing instead on practical monitoring solutions.
- Users say that LogicMonitor's Multi-Channel Alerting is effective with a score of 8.9, but Freshping by Freshworks, with a score of 8.7, provides a more streamlined alerting process that users find easier to manage and configure.
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Pricing
Entry-Level Pricing
Freshping by Freshworks
Sprout
Free
Per Year
Our forever-free option. Get 50 checks in 1-minute intervals, monitoring from 10 locations across the globe, access to 10 users, integrations, and more.
- 50 Checks at 1-minute intervals
- Monitoring from 10 global locations
- 5 public status pages
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Free Trial
Freshping by Freshworks
No trial information availableLogicMonitor
Free Trial is available
Ratings
Meets Requirements
9.0
716
9.0
456
Ease of Use
9.4
727
8.6
461
Ease of Setup
9.5
621
8.6
356
Ease of Admin
9.3
623
8.5
345
Quality of Support
8.8
443
9.0
451
Has the product been a good partner in doing business?
9.2
470
9.1
336
Product Direction (% positive)
8.5
674
9.2
430
Features by Category
Functionality
9.1
495
8.4
183
9.2
521
9.0
196
9.3
504
9.0
192
9.0
495
8.0
189
8.7
412
8.9
184
8.5
355
8.2
172
Functionality
Not enough data
8.9
227
Not enough data
9.0
235
Not enough data
7.7
209
Not enough data
8.8
218
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.5
214
Not enough data
8.6
221
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.6
184
Not enough data
8.2
171
Not enough data
8.0
155
Not enough data
8.6
183
Administration
Not enough data
8.3
170
Not enough data
8.3
153
Not enough data
8.0
147
Analysis
Not enough data
8.1
179
Not enough data
8.5
191
Not enough data
7.8
142
Functionality
Not enough data
7.7
24
Not enough data
7.6
24
Not enough data
8.7
27
Issue Resolution
Not enough data
8.2
28
Not enough data
8.3
29
Not enough data
8.3
30
Management
Not enough data
8.8
32
Not enough data
9.1
30
Not enough data
8.5
31
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visibility
Not enough data
8.4
74
Not enough data
9.0
74
Not enough data
8.3
74
Monitoring and Management
Not enough data
7.7
66
Not enough data
8.3
69
Not enough data
8.8
70
Functionality
Not enough data
9.2
162
Not enough data
8.7
165
Not enough data
8.7
161
Not enough data
7.3
115
Management
Not enough data
8.6
170
Not enough data
8.5
172
Not enough data
8.5
162
Not enough data
8.9
173
Data Preparation
Not enough data
8.5
42
Not enough data
8.1
38
Not enough data
8.0
41
Not enough data
8.2
38
Analysis
Not enough data
8.4
43
Not enough data
8.4
42
Not enough data
8.5
42
Not enough data
8.2
42
Not enough data
8.9
44
Not enough data
8.2
38
Visualization
Not enough data
8.3
43
Not enough data
8.4
43
Monitoring
Not enough data
8.7
35
Not enough data
8.6
36
Not enough data
8.9
35
Not enough data
7.9
29
Not enough data
9.0
36
Response
Not enough data
8.7
34
Not enough data
8.8
36
Not enough data
8.1
30
Performance
Not enough data
8.6
36
Not enough data
8.4
35
Functionality
Not enough data
8.3
31
Not enough data
8.3
29
Not enough data
8.1
33
Not enough data
8.5
34
Alerts management
Not enough data
8.8
29
Not enough data
8.7
29
Not enough data
8.8
30
Monitoring
Not enough data
8.8
30
Not enough data
8.8
30
Not enough data
8.9
29
Not enough data
8.4
29
Automation
Not enough data
8.2
28
Not enough data
8.2
28
Analysis
Not enough data
8.7
30
Not enough data
8.5
29
Not enough data
8.9
30
Not enough data
9.0
29
Issue Resolution
Not enough data
8.9
29
Not enough data
8.7
29
Not enough data
8.5
30
ServiceNow Apps
Not enough data
8.8
20
Not enough data
8.9
21
Categories
Categories
Shared Categories
Freshping by Freshworks and LogicMonitor are categorized as Website Monitoring
Unique Categories
Freshping by Freshworks has no unique categories
Reviews
Reviewers' Company Size
Freshping by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
Information Technology and Services
33.9%
Computer Software
6.2%
Computer & Network Security
4.6%
Financial Services
4.4%
Telecommunications
3.5%
Other
47.4%
Most Helpful Reviews
Freshping by Freshworks
Most Helpful Favorable Review
Vaibhav A.
Verified User in Information Technology and Services
It's very easy to setup freshping and add a custom domain. The integration with slack has helped us stay on top if there are any issues and the right people get engaged. It also helped us to accelerate our SOc2 type 2 journey.
Most Helpful Critical Review
Verified User in Computer Software
The reporting functionality is quite basic. I appreciate that it's a free tool but a bit more flexibility - for example the ability to see an averaged availability over all the checks that I have would be useful, but not possible. Downloads of the reports...
LogicMonitor
Most Helpful Favorable Review
David C.
Verified User in Information Technology and Services
Ability to visualize everything that is being monitored on a server with ease. Ability to quickly alert when a device stops sending critical datapoints. The frequency of upgrades and new features implemented into the platform is very encouraging.
Most Helpful Critical Review
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Vaibhav A.
Verified User in Information Technology and Services
It's very easy to setup freshping and add a custom domain. The integration with slack has helped us stay on top if there are any issues and the right people get engaged. It also helped us to accelerate our SOc2 type 2 journey.
David C.
Verified User in Information Technology and Services
Ability to visualize everything that is being monitored on a server with ease. Ability to quickly alert when a device stops sending critical datapoints. The frequency of upgrades and new features implemented into the platform is very encouraging.
Verified User in Computer Software
The reporting functionality is quite basic. I appreciate that it's a free tool but a bit more flexibility - for example the ability to see an averaged availability over all the checks that I have would be useful, but not possible. Downloads of the reports...
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Discussions
Is there an API to directly report outages to Freshping?
2 comments
K
We do not have an option of API reaching out to freshping as of now. We will take this as a feature request and see if we can accommodate the same in future...Read more
What is the best way to evaluate and monitor links correctly?
1 comment
K
1. Add the nearest monitoring location to the server.
2. If there are multiple redirects, please add the final destination URL.
These 2 steps will reduce...Read more
What is the best way to integrate with Freshdesk? Alert via text message or push?
1 comment
K
Auto Closing of Down Alerts - We do not have this feature available as of today but we are working on it, we will keep you posted
Text Alert - Presently...Read more
What is LogicMonitor Software?
1 comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
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