Compare FreshBooks and Zoho Invoice 
At a Glance
Market Segments
Small-Business (87.1% of reviews)
Small-Business (83.0% of reviews)
Entry-Level Pricing
Starting at $7.60 Per Month
$0 100% free. Forever.
FreshBooks
Star Rating
(887)4.5 out of 5
Market Segments
Small-Business (87.1% of reviews)
Entry-Level Pricing
Starting at $7.60 Per Month
Free Trial is available
Browse all 4 pricing plansZoho Invoice
Star Rating
(354)4.7 out of 5
Market Segments
Small-Business (83.0% of reviews)
Entry-Level Pricing
$0 100% free. Forever.
Learn more about Zoho InvoiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in "Ease of Use" with a score of 9.2, making it particularly user-friendly for small businesses. In contrast, Zoho Invoice, while still strong at 9.1, is noted to have a slightly steeper learning curve for new users.
- Reviewers mention that FreshBooks offers robust "Expense Reports" features, particularly in "Digital Receipt Management" with a score of 8.0, which helps streamline expense tracking. Zoho Invoice, however, shines in "Digital Billing" with a higher score of 9.5, indicating a more efficient billing process.
- G2 users highlight FreshBooks' "Recurring Billing" feature, scoring 8.3, as a reliable tool for businesses with subscription models. Conversely, Zoho Invoice's "Recurring Billing" is rated higher at 9.2, suggesting it provides more flexibility and options for automated billing.
- Users on G2 report that FreshBooks has a solid "Quality of Support" rating at 9.2, indicating responsive customer service. However, reviewers mention that Zoho Invoice's support, rated at 8.9, could improve in response times during peak hours.
- Reviewers say that FreshBooks' "Invoice Customization" feature scores 8.7, allowing for personalized branding on invoices. In comparison, Zoho Invoice offers a slightly better score of 9.0, with more templates and customization options available for users.
- Users report that FreshBooks has a strong "Mobile Payments" feature with a score of 8.4, making it convenient for on-the-go transactions. However, Zoho Invoice's "Mobile Payments" feature is rated the same, but users mention that its app interface is more intuitive, enhancing the overall mobile experience.
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Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $7.60
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Zoho Invoice
Free
$0
100% free. Forever.
Ideal for small businesses and freelancers.
- Bill multiple customers
- Create invoices, retainers, and credit notes
- Create multi-currency & multi-lingual invoices
Free Trial
FreshBooks
Free Trial is available
Zoho Invoice
No trial information availableRatings
Meets Requirements
8.8
743
9.2
278
Ease of Use
9.1
791
9.1
280
Ease of Setup
9.2
444
9.0
138
Ease of Admin
9.2
330
9.4
126
Quality of Support
9.2
694
9.0
227
Has the product been a good partner in doing business?
9.2
325
9.3
121
Product Direction (% positive)
8.7
742
9.3
274
Features by Category
Expense Reports
8.6
94
Not enough data
7.9
88
Not enough data
7.5
87
Not enough data
8.0
86
Not enough data
7.0
69
Not enough data
7.1
76
Not enough data
7.8
78
Not enough data
Travel Management
6.7
68
Not enough data
6.3
65
Not enough data
5.9
60
Not enough data
6.3
61
Not enough data
Client Invoicing
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Not enough data
Mobile
8.2
73
Not enough data
6.6
70
Not enough data
5.4
62
Not enough data
Platform
5.8
53
Not enough data
6.0
56
Not enough data
Administration
6.8
53
Not enough data
Administration
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Not enough data
Platform
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
Not enough data
General Ledger
8.0
218
|
Verified
Not enough data
7.8
213
|
Verified
Not enough data
8.0
209
|
Verified
Not enough data
Accounts Receivable
8.7
384
|
Verified
Not enough data
8.5
292
|
Verified
Not enough data
8.3
259
|
Verified
Not enough data
Accounts Payable
8.2
256
|
Verified
Not enough data
8.7
311
|
Verified
Not enough data
7.5
127
Not enough data
Other Functionality
7.0
111
Not enough data
Feature Not Available
Not enough data
7.5
141
|
Verified
Not enough data
6.9
114
Not enough data
7.2
118
Not enough data
7.5
130
Not enough data
7.5
140
Not enough data
8.6
300
|
Verified
Not enough data
Reporting & Analytics
8.7
346
|
Verified
Not enough data
8.2
185
Not enough data
7.6
178
|
Verified
Not enough data
8.8
371
|
Verified
Not enough data
Platform
7.9
150
Not enough data
7.5
137
Not enough data
8.4
274
|
Verified
Not enough data
7.4
123
Not enough data
9.1
365
|
Verified
Not enough data
8.3
140
Not enough data
Integration
8.2
256
|
Verified
Not enough data
8.0
181
|
Verified
Not enough data
7.6
203
Not enough data
Cash Flow
8.3
189
|
Verified
Not enough data
8.9
275
|
Verified
Not enough data
8.4
232
|
Verified
Not enough data
Budgeting & Forecasting
7.6
178
|
Verified
Not enough data
8.0
154
|
Verified
Not enough data
7.5
125
|
Verified
Not enough data
8.2
192
|
Verified
Not enough data
Revenue
8.4
216
|
Verified
Not enough data
7.7
158
|
Verified
Not enough data
8.0
152
Not enough data
Payroll
7.8
101
|
Verified
Not enough data
7.2
95
|
Verified
Not enough data
7.7
103
|
Verified
Not enough data
8.2
113
|
Verified
Not enough data
AI
7.5
28
Not enough data
7.0
25
Not enough data
7.3
25
Not enough data
7.1
26
Not enough data
6.8
25
Not enough data
6.4
27
Not enough data
7.0
34
Not enough data
7.2
29
Not enough data
6.6
31
Not enough data
7.0
27
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
12
Not enough data
Feature Not Available
Not enough data
9.3
12
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
7.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.1
13
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
10
Not enough data
Feature Not Available
Not enough data
Platform
7.8
10
Not enough data
8.5
11
Not enough data
8.5
9
Not enough data
8.2
10
Not enough data
Payment Processing
8.2
73
Not enough data
8.5
80
Not enough data
8.2
72
Not enough data
7.4
61
Not enough data
Administration
8.4
78
Not enough data
6.8
62
Not enough data
6.7
78
Not enough data
7.0
58
Not enough data
7.2
61
Not enough data
7.0
62
Not enough data
7.1
62
Not enough data
Payment Options
7.3
60
Not enough data
8.4
72
Not enough data
Security
7.3
59
Not enough data
Platform
7.5
64
Not enough data
7.0
61
Not enough data
Bill Generation
8.4
139
9.1
123
8.5
142
9.5
114
8.3
131
9.1
98
Bill Processing
7.5
124
Feature Not Available
7.8
121
8.5
86
8.3
123
9.2
104
Integration
7.9
128
8.8
90
8.4
130
8.9
93
7.1
100
Feature Not Available
Time Tracking
8.8
66
Not enough data
9.0
71
Not enough data
8.9
72
Not enough data
Client Invoicing
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Not enough data
Mobile Time Tracking
8.7
72
Not enough data
Administration
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Not enough data
Platform
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
Not enough data
Categories
Categories
Shared Categories
FreshBooks and Zoho Invoice are categorized as Billing
Unique Categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Accounting, and Payment Processing
Zoho Invoice has no unique categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Invoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.1%
Information Technology and Services
6.6%
Graphic Design
4.8%
Computer Software
4.2%
Management Consulting
3.9%
Other
62.5%
Information Technology and Services
17.3%
Marketing and Advertising
11.0%
Computer Software
7.8%
Accounting
6.6%
Management Consulting
3.7%
Other
53.6%
Most Helpful Reviews
FreshBooks
Most Helpful Favorable Review
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Most Helpful Critical Review
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Zoho Invoice
Most Helpful Favorable Review
Marsha B.
Verified User in Accounting
The ability to start and stop the timer on each project that I work on throughout the day eliminates the loss of billable time most service based providers struggle with due to lack of tracking. With the zoho invoice app on my android I can not only start...
Most Helpful Critical Review
Verified User in Mental Health Care
Doesn’t save list of addresses for payees
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Marsha B.
Verified User in Accounting
The ability to start and stop the timer on each project that I work on throughout the day eliminates the loss of billable time most service based providers struggle with due to lack of tracking. With the zoho invoice app on my android I can not only start...
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Verified User in Mental Health Care
Doesn’t save list of addresses for payees
Discussions
Does FreshBooks support recurring billing?
3 comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
When will the VAT summary table be displayed in the Invoice PDFs? What should I do to enable it?
1 comment
AK
The table will be displayed after entering the tax rate details of the product/ service description. To enable this table and make other changes to the...Read more
Can we get triplicate invoice?
1 comment
ZC
Hi Deepak! Thanks for reaching out. In Zoho Invoice, you have the option to choose your default print preference under Settings > Preferences > General...Read more
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