Compare FreshBooks and ZipBooks 
At a Glance
Market Segments
Small-Business (87.1% of reviews)
Small-Business (78.8% of reviews)
Entry-Level Pricing
Starting at $7.60 Per Month
No pricing available
FreshBooks
Star Rating
(887)4.5 out of 5
Market Segments
Small-Business (87.1% of reviews)
Entry-Level Pricing
Starting at $7.60 Per Month
Free Trial is available
Browse all 4 pricing plansZipBooks
Star Rating
(86)4.7 out of 5
Market Segments
Small-Business (78.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZipBooksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in "Ease of Use" with a score of 9.2, while ZipBooks shines even brighter with a score of 9.5, making it a more user-friendly option for those new to accounting software.
- Reviewers mention that FreshBooks offers solid "Expense Reports" features, particularly in "Digital Receipt Management" with a score of 8.0, but ZipBooks outperforms in "Bank / Credit Card Integration" with a score of 7.9, indicating a more seamless connection to financial accounts.
- G2 users highlight that FreshBooks has a strong "Invoice Customization" feature with a score of 8.7, allowing for tailored invoices, while ZipBooks also provides good customization options but falls slightly behind in "AR Automation" with a score of 8.5.
- Users on G2 report that FreshBooks has a robust "Mobile Payments" feature with a score of 8.4, but ZipBooks offers better "Digital Wallet Integration" at 7.5, appealing to users who prefer modern payment methods.
- Reviewers say that FreshBooks has a solid "Quality of Support" rating at 9.2, but ZipBooks edges ahead with a score of 9.4, indicating a more responsive customer service experience.
- Users report that FreshBooks has a "Product Direction" score of 8.7, which is lower than ZipBooks' impressive 9.6, suggesting that ZipBooks may be more innovative and forward-thinking in its software development.
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Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $7.60
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
ZipBooks
No pricing availableFree Trial
FreshBooks
Free Trial is available
ZipBooks
Free Trial is available
Ratings
Meets Requirements
8.8
743
9.1
76
Ease of Use
9.1
791
9.5
76
Ease of Setup
9.2
444
9.5
34
Ease of Admin
9.2
330
9.5
34
Quality of Support
9.2
694
9.4
71
Has the product been a good partner in doing business?
9.2
325
9.3
32
Product Direction (% positive)
8.7
742
9.6
78
Features by Category
Expense Reports
8.6
94
Not enough data
7.9
88
Not enough data
7.5
87
Not enough data
8.0
86
Not enough data
7.0
69
Not enough data
7.1
76
Not enough data
7.8
78
Not enough data
Travel Management
6.7
68
Not enough data
6.3
65
Not enough data
5.9
60
Not enough data
6.3
61
Not enough data
Client Invoicing
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Not enough data
Mobile
8.2
73
Not enough data
6.6
70
Not enough data
5.4
62
Not enough data
Platform
5.8
53
Not enough data
6.0
56
Not enough data
Administration
6.8
53
Not enough data
Administration
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Not enough data
Platform
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
Not enough data
General Ledger
8.0
218
|
Verified
Not enough data
7.8
213
|
Verified
Not enough data
8.0
209
|
Verified
Not enough data
Accounts Receivable
8.7
384
|
Verified
Not enough data
8.5
292
|
Verified
Not enough data
8.3
259
|
Verified
Not enough data
Accounts Payable
8.2
256
|
Verified
Not enough data
8.7
311
|
Verified
Not enough data
7.5
127
Not enough data
Other Functionality
7.0
111
Not enough data
Feature Not Available
Not enough data
7.5
141
|
Verified
Not enough data
6.9
114
Not enough data
7.2
118
Not enough data
7.5
130
Not enough data
7.5
140
Not enough data
8.6
300
|
Verified
Not enough data
Reporting & Analytics
8.7
346
|
Verified
Not enough data
8.2
185
Not enough data
7.6
178
|
Verified
Not enough data
8.8
371
|
Verified
Not enough data
Platform
7.9
150
Not enough data
7.5
137
Not enough data
8.4
274
|
Verified
Not enough data
7.4
123
Not enough data
9.1
365
|
Verified
Not enough data
8.3
140
Not enough data
Integration
8.2
256
|
Verified
Not enough data
8.0
181
|
Verified
Not enough data
7.6
203
Not enough data
Cash Flow
8.3
189
|
Verified
Not enough data
8.9
275
|
Verified
Not enough data
8.4
232
|
Verified
Not enough data
Budgeting & Forecasting
7.6
178
|
Verified
Not enough data
8.0
154
|
Verified
Not enough data
7.5
125
|
Verified
Not enough data
8.2
192
|
Verified
Not enough data
Revenue
8.4
216
|
Verified
Not enough data
7.7
158
|
Verified
Not enough data
8.0
152
Not enough data
Payroll
7.8
101
|
Verified
Not enough data
7.2
95
|
Verified
Not enough data
7.7
103
|
Verified
Not enough data
8.2
113
|
Verified
Not enough data
AI
7.5
28
Not enough data
7.0
25
Not enough data
7.3
25
Not enough data
7.1
26
Not enough data
6.8
25
Not enough data
6.4
27
Not enough data
7.0
34
Not enough data
7.2
29
Not enough data
6.6
31
Not enough data
7.0
27
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
12
Not enough data
Feature Not Available
Not enough data
9.3
12
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
7.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.1
13
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
10
Not enough data
Feature Not Available
Not enough data
Platform
7.8
10
Not enough data
8.5
11
Not enough data
8.5
9
Not enough data
8.2
10
Not enough data
Payment Processing
8.2
73
Not enough data
8.5
80
Not enough data
8.2
72
Not enough data
7.4
61
Not enough data
Administration
8.4
78
Not enough data
6.8
62
Not enough data
6.7
78
Not enough data
7.0
58
Not enough data
7.2
61
Not enough data
7.0
62
Not enough data
7.1
62
Not enough data
Payment Options
7.3
60
Not enough data
8.4
72
Not enough data
Security
7.3
59
Not enough data
Platform
7.5
64
Not enough data
7.0
61
Not enough data
Bill Generation
8.4
139
Not enough data
8.5
142
Not enough data
8.3
131
Not enough data
Bill Processing
7.5
124
Not enough data
7.8
121
Not enough data
8.3
123
Not enough data
Integration
7.9
128
Not enough data
8.4
130
Not enough data
7.1
100
Not enough data
Time Tracking
8.8
66
Not enough data
9.0
71
Not enough data
8.9
72
Not enough data
Client Invoicing
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Not enough data
Mobile Time Tracking
8.7
72
Not enough data
Administration
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Not enough data
Platform
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
Not enough data
Categories
Categories
Shared Categories
FreshBooks and ZipBooks are categorized as Billing
Unique Categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Accounting, and Payment Processing
ZipBooks has no unique categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZipBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.1%
Information Technology and Services
6.6%
Graphic Design
4.8%
Computer Software
4.2%
Management Consulting
3.9%
Other
62.5%
Information Technology and Services
16.5%
Marketing and Advertising
9.4%
Computer Software
7.1%
Design
5.9%
Management Consulting
4.7%
Other
56.5%
Most Helpful Reviews
FreshBooks
Most Helpful Favorable Review
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Most Helpful Critical Review
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
ZipBooks
Most Helpful Favorable Review
Steven H.
Verified User in Consumer Services
As an IT consultant I am always looking for better solutions for myself as well as the clients I consult for. ZipBooks meets my needs 100%. It is a simple to use fast to learn billing and time tracking system. I love how easy it is to create a great looking...
Most Helpful Critical Review
Verified User in Computer & Network Security
The customer support is atrocious. I had two issues; resetting my user data and a screwed up connection to Stripe. The first was still outstanding 3 weeks later, the second 4 days later. No feedback from their support until I chased them up with followup...
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Steven H.
Verified User in Consumer Services
As an IT consultant I am always looking for better solutions for myself as well as the clients I consult for. ZipBooks meets my needs 100%. It is a simple to use fast to learn billing and time tracking system. I love how easy it is to create a great looking...
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Verified User in Computer & Network Security
The customer support is atrocious. I had two issues; resetting my user data and a screwed up connection to Stripe. The first was still outstanding 3 weeks later, the second 4 days later. No feedback from their support until I chased them up with followup...
Discussions
Does FreshBooks support recurring billing?
3 comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
ZipBooks has no more discussions with answers
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