Compare FreshBooks and Invoice2go from BILL 
At a Glance
Market Segments
Small-Business (87.1% of reviews)
Small-Business (96.6% of reviews)
Entry-Level Pricing
Starting at $7.60 Per Month
$39.99 Per Month
FreshBooks
Star Rating
(887)4.5 out of 5
Market Segments
Small-Business (87.1% of reviews)
Entry-Level Pricing
Starting at $7.60 Per Month
Free Trial is available
Browse all 4 pricing plansInvoice2go from BILL
Star Rating
(89)4.3 out of 5
Market Segments
Small-Business (96.6% of reviews)
Entry-Level Pricing
$39.99 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in "Ease of Use" with a score of 9.2, making it particularly user-friendly for small businesses. In contrast, Invoice2go from BILL has a lower score of 8.5, which some users mention can lead to a steeper learning curve.
- Reviewers mention that FreshBooks offers superior "Quality of Support" with a score of 9.2, highlighting responsive customer service. Users on G2 note that Invoice2go from BILL's support is less satisfactory, with a score of 7.9, leading to frustrations during critical times.
- G2 users indicate that FreshBooks shines in "Expense Reports" with a score of 8.6 for "Ease of Creating Expense Reports," while Invoice2go from BILL scores lower at 7.5. Reviewers say that FreshBooks' smart categorization and digital receipt management features streamline the expense reporting process significantly.
- Users report that FreshBooks provides better "Invoice Customization" options, scoring 8.7, which allows for more personalized billing experiences. In contrast, Invoice2go from BILL, with a score of 8.1, offers fewer customization features, which some users find limiting.
- Reviewers mention that FreshBooks has a more robust "Mobile Payments" feature, scoring 8.4, which allows for seamless transactions on-the-go. Users on G2 note that Invoice2go from BILL's mobile payment capabilities, scoring 7.5, can be less reliable, impacting their ability to process payments efficiently.
- Users say that FreshBooks' "Reporting & Analytics" features, with a score of 8.5, provide comprehensive insights into financial performance, while Invoice2go from BILL, scoring 7.6, lacks some advanced reporting capabilities that users desire for better financial tracking.
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Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $7.60
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Invoice2go from BILL
Premium - Monthly Plan
$39.99
Per Month
Unlimited capabilities for businesses with more than $100k/year in revenue
- Unlimited invoices
- Lowest card payment fees 2.9%
- Recurring invoices
Free Trial
FreshBooks
Free Trial is available
Invoice2go from BILL
Free Trial is available
Ratings
Meets Requirements
8.8
743
8.2
78
Ease of Use
9.1
791
8.5
82
Ease of Setup
9.2
444
9.1
30
Ease of Admin
9.2
330
8.9
30
Quality of Support
9.2
694
7.9
75
Has the product been a good partner in doing business?
9.2
325
8.8
30
Product Direction (% positive)
8.7
742
7.6
81
Features by Category
Expense Reports
8.6
94
Not enough data
7.9
88
Not enough data
7.5
87
Not enough data
8.0
86
Not enough data
7.0
69
Not enough data
7.1
76
Not enough data
7.8
78
Not enough data
Travel Management
6.7
68
Not enough data
6.3
65
Not enough data
5.9
60
Not enough data
6.3
61
Not enough data
Client Invoicing
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Not enough data
Mobile
8.2
73
Not enough data
6.6
70
Not enough data
5.4
62
Not enough data
Platform
5.8
53
Not enough data
6.0
56
Not enough data
Administration
6.8
53
Not enough data
Administration
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Not enough data
Platform
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
Not enough data
General Ledger
8.0
218
|
Verified
Not enough data
7.8
213
|
Verified
Not enough data
8.0
209
|
Verified
Not enough data
Accounts Receivable
8.7
384
|
Verified
Not enough data
8.5
292
|
Verified
Not enough data
8.3
259
|
Verified
Not enough data
Accounts Payable
8.2
256
|
Verified
Not enough data
8.7
311
|
Verified
Not enough data
7.5
127
Not enough data
Other Functionality
7.0
111
Not enough data
Feature Not Available
Not enough data
7.5
141
|
Verified
Not enough data
6.9
114
Not enough data
7.2
118
Not enough data
7.5
130
Not enough data
7.5
140
Not enough data
8.6
300
|
Verified
Not enough data
Reporting & Analytics
8.7
346
|
Verified
Not enough data
8.2
185
Not enough data
7.6
178
|
Verified
Not enough data
8.8
371
|
Verified
Not enough data
Platform
7.9
150
Not enough data
7.5
137
Not enough data
8.4
274
|
Verified
Not enough data
7.4
123
Not enough data
9.1
365
|
Verified
Not enough data
8.3
140
Not enough data
Integration
8.2
256
|
Verified
Not enough data
8.0
181
|
Verified
Not enough data
7.6
203
Not enough data
Cash Flow
8.3
189
|
Verified
Not enough data
8.9
275
|
Verified
Not enough data
8.4
232
|
Verified
Not enough data
Budgeting & Forecasting
7.6
178
|
Verified
Not enough data
8.0
154
|
Verified
Not enough data
7.5
125
|
Verified
Not enough data
8.2
192
|
Verified
Not enough data
Revenue
8.4
216
|
Verified
Not enough data
7.7
158
|
Verified
Not enough data
8.0
152
Not enough data
Payroll
7.8
101
|
Verified
Not enough data
7.2
95
|
Verified
Not enough data
7.7
103
|
Verified
Not enough data
8.2
113
|
Verified
Not enough data
AI
7.5
28
Not enough data
7.0
25
Not enough data
7.3
25
Not enough data
7.1
26
Not enough data
6.8
25
Not enough data
6.4
27
Not enough data
7.0
34
Not enough data
7.2
29
Not enough data
6.6
31
Not enough data
7.0
27
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
12
Not enough data
Feature Not Available
Not enough data
9.3
12
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
7.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.1
13
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
10
Not enough data
Feature Not Available
Not enough data
Platform
7.8
10
Not enough data
8.5
11
Not enough data
8.5
9
Not enough data
8.2
10
Not enough data
Payment Processing
8.2
73
Not enough data
8.5
80
Not enough data
8.2
72
Not enough data
7.4
61
Not enough data
Administration
8.4
78
Not enough data
6.8
62
Not enough data
6.7
78
Not enough data
7.0
58
Not enough data
7.2
61
Not enough data
7.0
62
Not enough data
7.1
62
Not enough data
Payment Options
7.3
60
Not enough data
8.4
72
Not enough data
Security
7.3
59
Not enough data
Platform
7.5
64
Not enough data
7.0
61
Not enough data
Bill Generation
8.4
139
Not enough data
8.5
142
Not enough data
8.3
131
Not enough data
Bill Processing
7.5
124
Feature Not Available
7.8
121
Not enough data
8.3
123
Not enough data
Integration
7.9
128
Not enough data
8.4
130
Not enough data
7.1
100
Feature Not Available
Time Tracking
8.8
66
Not enough data
9.0
71
Not enough data
8.9
72
Not enough data
Client Invoicing
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Not enough data
Mobile Time Tracking
8.7
72
Not enough data
Administration
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Not enough data
Platform
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
Not enough data
Categories
Categories
Shared Categories
FreshBooks and Invoice2go from BILL are categorized as Billing
Unique Categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Accounting, and Payment Processing
Invoice2go from BILL has no unique categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Invoice2go from BILL
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.1%
Information Technology and Services
6.6%
Graphic Design
4.8%
Computer Software
4.2%
Management Consulting
3.9%
Other
62.5%
Construction
16.9%
Retail
4.5%
Music
4.5%
Marketing and Advertising
4.5%
Health, Wellness and Fitness
4.5%
Other
65.2%
Most Helpful Reviews
FreshBooks
Most Helpful Favorable Review
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Most Helpful Critical Review
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Invoice2go from BILL
Most Helpful Favorable Review
Verified User in Sports
Very pleased, at this easy set up with many options!
Most Helpful Critical Review
Henry P.
Verified User in Utilities
that it has cost me jobs and lost me money custom service left chat 12:16:46 PM) henry: oh look my my invoices have just to £16860.52. that's £624.49 just disappeared and i have no way of knowing whos invoice its just deleted (12:20:29 PM) *** Anjo left...
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Verified User in Sports
Very pleased, at this easy set up with many options!
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Henry P.
Verified User in Utilities
that it has cost me jobs and lost me money custom service left chat 12:16:46 PM) henry: oh look my my invoices have just to £16860.52. that's £624.49 just disappeared and i have no way of knowing whos invoice its just deleted (12:20:29 PM) *** Anjo left...
Discussions
Does FreshBooks support recurring billing?
3 comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
Invoice2go from BILL has no discussions with answers
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