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Compare FreePBX and Sangoma Unified Communications Platform 
Featured Products
At a Glance
Market Segments
Small-Business (60.0% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $17.99 1 User per month
FreePBX
Star Rating
(15)4.4 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FreePBXSangoma Unified Communications Platform
Star Rating
(253)4.2 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $17.99 1 User per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Switchvox excels in its Desk-to-Desk Calls feature, scoring 9.6, which allows for seamless internal communication, while FreePBX also performs well with a score of 9.8, indicating both products are strong in this area.
- Reviewers mention that FreePBX shines with its Automated Attendants, achieving a perfect score of 10.0, which enhances user experience by efficiently directing calls, whereas Switchvox scores 8.8, suggesting it may not be as robust in this feature.
- G2 users highlight that FreePBX offers superior VOiP Number management, scoring 10.0, which is crucial for businesses needing reliable telephony solutions, while Switchvox follows closely with a score of 9.2, indicating it is still a solid option but may lack some advanced functionalities.
- Reviewers mention that both products provide good Quality of Support, with FreePBX scoring 9.0 and Switchvox at 8.7, but users on G2 suggest that FreePBX's support is slightly more responsive and helpful based on their experiences.
- Users say that Switchvox's Hold Music feature, scoring 8.5, is decent but lacks the customization options that FreePBX offers, which scores 8.8, allowing businesses to tailor their hold experience more effectively.
- Reviewers mention that while both platforms are user-friendly, FreePBX edges out in Ease of Setup with a score of 8.7 compared to Switchvox's 8.2, indicating that new users may find FreePBX easier to implement in their operations.
Pricing
Entry-Level Pricing
FreePBX
No pricing availableSangoma Unified Communications Platform
Cloud
Starting at $17.99
1 User per month
Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term.
Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs.
*Pricing based on 5-year commitment
- DID, Unlimited Calling, SMS, e911
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more
Free Trial
FreePBX
No trial information availableSangoma Unified Communications Platform
Free Trial is available
Ratings
Meets Requirements
9.4
8
9.0
232
Ease of Use
8.8
8
8.5
233
Ease of Setup
8.9
6
8.2
195
Ease of Admin
8.9
6
8.6
195
Quality of Support
9.0
8
8.7
225
Has the product been a good partner in doing business?
9.4
6
8.8
191
Product Direction (% positive)
8.5
8
7.7
234
Features by Category
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.3
193
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
7.6
51
|
Verified
Not enough data
7.6
25
|
Verified
Not enough data
8.9
160
|
Verified
Not enough data
9.5
183
|
Verified
Agentic AI - VoIP Providers
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Access
Not enough data
7.9
74
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
66
Advanced Features
Not enough data
8.5
182
|
Verified
Not enough data
8.8
152
|
Verified
Not enough data
9.1
143
Agentic AI - UCaaS Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Categories
Categories
Shared Categories
FreePBX and Sangoma Unified Communications Platform share no categories
Unique Categories
FreePBX is categorized as Cloud PBX Platforms
Sangoma Unified Communications Platform is categorized as VoIP Providers and UCaaS Platforms
Reviews
Reviewers' Company Size
FreePBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sangoma Unified Communications Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.0%
Wholesale
6.7%
Transportation/Trucking/Railroad
6.7%
Mechanical or Industrial Engineering
6.7%
Market Research
6.7%
Other
53.3%
Hospital & Health Care
7.4%
Health, Wellness and Fitness
5.0%
Financial Services
5.0%
Non-Profit Organization Management
4.5%
Insurance
4.5%
Other
73.6%
Alternatives
Discussions
FreePBX has no discussions with answers
Sangoma Unified Communications Platform has no discussions with answers
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